Zales ico

Zales

Jewelry Store Near MeNew YorkWestchester CountyWhite PlainsWestchester Avenue

125 Westchester Ave Suite 3240, White Plains, NY 10601, USA

4.0

This place is a horrible. It's not exactly the cleanest jewelry store I've been in. Whats worse is the woman I spoke to didn't really listen to anything I was asking. She tried to upsell me passed my budget for this purchase, but then told me that I could just open a credit card and pay it off. Maybe I just want to pay for what asked for. I'll be picking up my gifts anywhere else from now on.

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  • Overview
  • (914) 328-3894
  • stores.zales.com

Hours

Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 9:00 PM
Saturday 10:00 AM - 9:00 PM
Sunday 12:00 AM - 6:00 PM

Zales Introduce

For many of us in the bustling New York metropolitan area, especially those in Westchester County, Zales is a familiar name when it comes to shopping for fine jewelry. As "The Diamond Store," Zales has long been a go-to destination for significant life events, from engagements and weddings to anniversaries and birthdays. Situated conveniently within The Westchester mall in White Plains, Zales offers a wide selection of diamonds, gemstones, and precious metal jewelry, catering to a broad range of tastes and budgets. The store aims to provide a diverse inventory that allows customers to find the perfect piece to mark their special moments. While the experience at any retail chain can vary, Zales in White Plains strives to offer the extensive selection and brand recognition that many New Yorkers seek when making important jewelry purchases.

Zales is located at 125 Westchester Ave Suite 3240, White Plains, NY 10601, USA, placing it prominently within The Westchester mall. This location offers excellent accessibility for residents throughout the New York region, particularly those in Westchester County. For those driving, The Westchester mall provides extensive multi-level parking garages, ensuring ample space and a relatively stress-free parking experience. The mall is easily accessible from major thoroughfares, including the Bronx River Parkway, I-287 (Cross Westchester Expressway), and I-684, making it convenient for visitors from various surrounding areas. Public transportation is also a viable option for reaching Zales. The White Plains Metro-North station is a short walk or quick bus ride from the mall, offering direct train service to and from Grand Central Terminal in Manhattan. This makes it a feasible destination for those commuting from New York City. Additionally, numerous local bus routes serve the area directly around The Westchester, facilitating easy access for residents within White Plains and nearby communities. The advantage of being situated within a large, popular mall like The Westchester means customers can combine their jewelry shopping with other retail needs, dining experiences, or simply enjoy a day out, adding to the convenience for busy New Yorkers.

Zales offers a comprehensive array of products and services, primarily focused on providing a wide selection of fine jewelry to meet various customer needs:

  • Diamond Jewelry: As "The Diamond Store," Zales specializes in diamond jewelry, offering a vast selection of diamond rings, necklaces, earrings, and bracelets in various cuts, clarities, colors, and carat weights.

  • Engagement Rings & Wedding Bands: A core offering includes a diverse collection of engagement rings and wedding bands, catering to different styles and budgets, with various settings and diamond options.

  • Gemstone Jewelry: Beyond diamonds, Zales also features a selection of jewelry adorned with various colored gemstones, providing options for those seeking vibrant hues.

  • Gold, Silver, and Platinum Jewelry: The store offers a wide range of jewelry crafted from various precious metals, including gold (yellow, white, rose), sterling silver, and platinum.

  • Watches: Zales typically carries a selection of watches from popular brands, catering to different styles and preferences.

  • Jewelry Repair & Services: While specifics can vary by location, Zales generally offers basic jewelry repair services, such as ring sizing, cleaning, and inspections. It's advisable to inquire directly about specific repair capabilities.

  • Financing Options: Zales is known for offering various financing plans and credit options, including the Zales Credit Card, to help customers manage their purchases.

  • Jewelry Protection Plans: Customers often have the option to purchase extended service plans to protect their jewelry purchases from damage or wear.

Zales distinguishes itself with several features and highlights that contribute to its brand recognition and appeal within the New York jewelry market.

  • Brand Recognition & Legacy: Zales is a well-established and nationally recognized jewelry retailer, often considered a household name for diamonds and fine jewelry. This long-standing presence provides a sense of familiarity and trust for many customers.

  • Extensive Inventory: The store typically boasts a broad and diverse selection of jewelry, from classic solitaires to more contemporary designs, ensuring a wide range of choices for various occasions and personal styles.

  • Accessibility of Financing Options: A significant highlight for many customers is the availability of various financing plans and credit options, which can make larger purchases, like engagement rings, more accessible by breaking them down into manageable payments.

  • Convenient Mall Location: Being situated within The Westchester, a premier shopping mall, provides an easy and accessible shopping experience. Customers can combine their jewelry Browse with other shopping or dining activities.

  • Standardized Product Offerings: As a national chain, Zales offers a consistent product line across its stores, which can be appealing to customers who prefer a familiar shopping experience and a reliable range of designs.

Zales frequently runs promotions and special offers throughout the year, especially around major holidays such as Valentine's Day, Mother's Day, and the Christmas season, as well as during key shopping events like Black Friday. These promotions often include discounts on specific jewelry collections, percentages off certain items, or special financing terms. For the most current and specific details on any ongoing sales, limited-time offers, or financing incentives at the White Plains location, we strongly recommend visiting the Zales website directly or calling the store at (914) 328-3894. Promotions can change frequently, so checking in advance will ensure you're aware of the best available deals. Additionally, as a national retailer, Zales often has consistent promotional campaigns across its locations, making it easier to anticipate potential savings opportunities. Keep an eye out for their advertised seasonal sales events for significant discounts on diamonds and other fine jewelry.

For those in the New York area looking to visit or contact Zales at The Westchester mall, here is the essential contact information:

Address: 125 Westchester Ave Suite 3240, White Plains, NY 10601, USA

Phone: (914) 328-3894

Mobile Phone: +1 914-328-3894

The store operates according to The Westchester mall's standard business hours. We encourage you to call ahead for any specific inquiries regarding inventory, services, or to confirm current operating hours.

For locals in the New York region, Zales at The Westchester offers a suitable option for jewelry purchases, particularly for those who value brand recognition and accessibility. Its long-standing presence as a national chain provides a sense of familiarity and a consistent range of products that many consumers appreciate. For New Yorkers seeking a wide selection of diamonds and fine jewelry, Zales typically offers a substantial inventory, making it possible to browse various styles and price points in one convenient location. The availability of diverse financing options is also a significant advantage for customers looking to manage their budget for significant purchases like engagement rings.

Furthermore, the prime location within The Westchester mall in White Plains ensures ease of access. For residents across Westchester County and beyond, the mall's extensive parking and public transport connections make visiting Zales a practical and efficient errand. This convenience is a key factor for busy New Yorkers who appreciate streamlined shopping experiences. While individual customer experiences can vary, as is common with any large retail chain, Zales' general focus on offering a broad selection and accessible financing, coupled with its highly convenient location, positions it as a practical choice for many in the New York area when considering fine jewelry purchases. It remains a reliable destination for those who prefer the assurance of a well-known brand and a wide array of options for their special occasions.

Zales Photos

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Zales Location

Zales

125 Westchester Ave Suite 3240, White Plains, NY 10601, USA

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Reviews

This place is a horrible. It's not exactly the cleanest jewelry store I've been in. Whats worse is the woman I spoke to didn't really listen to anything I was asking. She tried to upsell me passed my budget for this purchase, but then told me that I could just open a credit card and pay it off. Maybe I just want to pay for what asked for. I'll be picking up my gifts anywhere else from now on.

Jun 06, 2025 · Deuce Deux

ZERO STARS IF POSSIBLE. Lets start off with saying we were loyal to Zales for years! The sales person helping us, older woman who shall not be named, made a mistake and charged our credit card. She said "our system was lagging" meanwhile we went from a $200 ring to an almost $800 charge on our card. She apologized and said that the charge was only processing but wouldn't go through. Not only did it GO THROUGH, EXPEDITED SHIPPING charged as well... by ACCIDENT?? , A gift I was planning on giving my mother, I HAD TO TAKE BACK!!! SO EMBARRASSING AND SO DISAPPOINTING , We just couldn't afford it ON CHRISTMAS!!! WEEKS TO GET OUR MONEY BACK!! BEWARE!! The manager ( young woman) was absolutely disrespectful and could care less about the situation. 0/10 would not recommend .

Dec 27, 2024 · Ariana Ruiz

Zales needs to promote Angela Serrano to the highest level of senior leadership. She is amazing and does her best to make her customers happy. She has been assisting and providing her services since parkchester location was open. She makes me and my fiance feel valued as customers and has gone above and beyond to assist us. She showcases the customer service and care that we expect from a Fortune 500 company like zales. I recommend anyone who plans to purchase any items from zales to go see Angela at the White Plains Location. Angela, thanks for all your hard work and dedication in making sure that we are satisfied customers. We will see you soon for our upgrade.

Jan 06, 2025 · Betsy Boo

I had a wonderful experience tonight with Suhaliey & Maria. He said I DO & I said I DO. And I got the ring I wanted. IN STORE. He got more knowledge of diamonds & the 4cs. Plus Maria was very detailed & patient in explaining again & again about the credit, payments, & other loan options. I really APPRECIATE that from Maria. And I especially appreciate the Zales Experience. Married in 2025!!! THANK YOU ZALES & MARIA!!

Jun 23, 2023 · Keisha Clark-Lopez

The staff at Zales in The Westchester were so incredibly kind, helpful and patient with me! Darryl and Gerdy were so incredibly sweet about cleaning my rings, making sure I had coverage on my wedding band I purchased a while back. I will be back for my future jewelry purchases!

Oct 11, 2024 · Rachel DiPierro

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