Jewelry Store Near MeNew YorkWestchester CountyWhite PlainsWestchester Avenue
125 Westchester Ave, White Plains, NY 10601, USA
This has been thus far the most outrageous customer service I’ve ever had. I’ve never written down a review but this experience was so horrible I had to let my fellow pandora lovers know. First off, I was waiting for about 15 minutes in line and there was just a worker with a name tag Emily standing there not taking any customers. When the person in front of me kindly asked if she is available to help her she snapped and said “someone else will help you”. The woman in front had been taken by someone else and Ms. Emily decided to take me. She was being very snarky the whole time and just plain rude. I felt super rushed as she kept on asking me “which one are you going to buy?” but with such an attitude. I had decided to simply walk out because I did not want to shop in a hostile environment like this. Pandora needs to double check on its employees. I will never come back to this location.
Welcome to Pandora Jewelry, located at 125 Westchester Ave, White Plains, NY 10601, USA. For New Yorkers looking for customizable jewelry, particularly the beloved charm bracelets, Pandora has become a household name, offering a way to tell personal stories through unique collections. This White Plains location provides access to the brand's extensive range of charms, bracelets, rings, necklaces, and earrings, designed to celebrate special moments and express individual style. Pandora's appeal lies in its concept of personal expression, allowing customers to create pieces that are truly their own, piece by piece.
However, it's important for potential visitors to be aware of mixed customer experiences, particularly concerning service. While the brand itself is popular for its design and affordability, recent reviews for this specific White Plains location highlight concerns about customer service. Issues such as long wait times, lack of immediate recognition, and perceived rudeness from staff have been noted. It is always recommended to approach any retail experience with an open mind, and while the brand's products are widely appreciated, the service aspect at this particular location appears to be inconsistent based on customer feedback. Despite these concerns, for dedicated Pandora lovers or those specifically seeking their distinctive charms and customizable pieces, this location in White Plains remains a physical point of access to the brand's extensive global inventory.
Pandora Jewelry is conveniently located at 125 Westchester Ave, White Plains, NY 10601, USA. This address places it within a prime shopping destination in Westchester County, making it highly accessible for residents throughout the New York metropolitan area. White Plains itself is a major commercial hub, well-connected by various transportation routes. Being situated on Westchester Avenue likely means it's part of a larger shopping complex, possibly The Westchester, which is a popular upscale mall in the area. For those traveling by car, ample parking facilities are typically available within such shopping centers, ensuring a convenient and stress-free visit. White Plains is easily reachable via major parkways and highways, including the Bronx River Parkway, Hutchinson River Parkway, and I-287. Furthermore, White Plains is a significant station on the Metro-North Railroad's Harlem Line, providing frequent train service directly from Grand Central Terminal in New York City. This makes it a highly accessible destination for urban dwellers relying on public transportation. The comprehensive accessibility of this location ensures that Pandora Jewelry is a straightforward and appealing destination for anyone in the New York region looking to explore its unique collection of charms and jewelry.
Services Offered:
Sales of Pandora Charms and Bracelets: This is Pandora's signature offering, allowing customers to select from a vast array of charms to build personalized bracelets that tell their unique story.
Sales of Pandora Rings, Necklaces, and Earrings: Beyond charms, the store offers a wide selection of Pandora's other jewelry lines, including stackable rings, delicate necklaces, and stylish earrings.
Assistance with Product Selection: While customer service experiences vary, the primary service is to assist customers in navigating the extensive product catalog and selecting items for purchase.
Gift Packaging: Pandora stores typically offer branded packaging suitable for gifting, though specific details about the presentation quality at this location are not provided in the reviews.
Promotions and Special Offers: Like most retail chains, Pandora frequently runs promotions on specific collections or offers special deals, which customers can inquire about in-store.
Features / Highlights:
Customizable Jewelry Concept: Pandora's core appeal is its customizable charm bracelet concept, allowing for personal storytelling and unique expression, a significant highlight for many customers.
Wide Variety of Designs: The brand offers an extensive and constantly evolving collection of charms and jewelry pieces, catering to diverse tastes and occasions, from classic to whimsical.
Affordable Price Point: Compared to high-end fine jewelry, Pandora generally offers a more accessible price point, making stylish and meaningful jewelry attainable for a broader audience.
Brand Recognition: Pandora is a globally recognized brand, ensuring consistent product design and availability across its stores.
Located in a Major Shopping Hub: Its presence on Westchester Avenue within a prominent shopping area provides convenience for shoppers already in the vicinity for other retail needs.
Pandora Jewelry is known for its frequent and varied promotions, which are a significant part of its marketing strategy. These often include "Buy One Get One" offers, discounts on specific charm categories, or special bundles around holidays and seasonal events. While specific, ongoing promotions are best confirmed by contacting the White Plains store directly, customers can typically expect to find various deals throughout the year. For example, Pandora frequently offers promotions during Valentine's Day, Mother's Day, and the busy holiday shopping season. They also have a loyalty program, "Pandora Club," which offers members exclusive access to sales and promotions. To ensure you are aware of the most current offers, it is highly recommended to check Pandora's official website, subscribe to their email newsletter, or call the White Plains store directly at (914) 306-9570 or +1 914-306-9570. Inquiring about current promotions before your visit can help you plan your purchases and take advantage of available savings on their popular charms and jewelry.
Contact Information:
Pandora Jewelry
Address: 125 Westchester Ave, White Plains, NY 10601, USA
Phone: (914) 306-9570
Mobile Phone: +1 914-306-9570
We encourage you to contact Pandora Jewelry in White Plains to inquire about specific products or current promotions. While customer service experiences may vary, the store offers a wide selection of their popular jewelry.
Pandora Jewelry in White Plains offers a compelling option for New Yorkers seeking customizable and affordable jewelry, particularly for those interested in building a charm collection that tells their personal story. Its location within a major shopping hub on Westchester Avenue ensures excellent accessibility for residents throughout Westchester County and beyond. While some customer service concerns have been raised, the core appeal of Pandora lies in its extensive range of charms and jewelry, allowing for unique personalization and gifting opportunities. For locals looking for meaningful yet budget-friendly pieces, or those who are already fans of the Pandora brand, this location provides convenient access to their latest collections. It's a place where you can find a gift for a loved one or a special piece to commemorate an event, all within a familiar and accessible retail environment in the heart of White Plains. For those willing to overlook potential service inconsistencies, the sheer variety and customizable nature of Pandora's offerings make it a suitable choice for local jewelry shoppers.
125 Westchester Ave, White Plains, NY 10601, USA
Get directionsThis has been thus far the most outrageous customer service I’ve ever had. I’ve never written down a review but this experience was so horrible I had to let my fellow pandora lovers know. First off, I was waiting for about 15 minutes in line and there was just a worker with a name tag Emily standing there not taking any customers. When the person in front of me kindly asked if she is available to help her she snapped and said “someone else will help you”. The woman in front had been taken by someone else and Ms. Emily decided to take me. She was being very snarky the whole time and just plain rude. I felt super rushed as she kept on asking me “which one are you going to buy?” but with such an attitude. I had decided to simply walk out because I did not want to shop in a hostile environment like this. Pandora needs to double check on its employees. I will never come back to this location.
Apr 26, 2025 · Alexandra ArizmendiWalked in, got no recognition or even a simple hello. I understand there’s other clients but a simple “i’ll be right with you” would be nice. I waited 10 mins, walked over to Swarovski.. better help and fast purchase!
Apr 12, 2025 · lucy tTerrible. I purchase items to be picked up at the store and when I got there I was told online pickups also had to wait on line. I don’t have a problem waiting but the store manager should have someone assisting those customers coming in for online pickups. Why were we waiting 45 minutes plus because they didn’t know how to properly plan on the weekend before a holiday. This was terrible customer service! Do better and plan accordingly next year!
Dec 22, 2024 · Frances GarciaTerrible customer service. I was charge twice for an item, me thinking I paid for gold. ( I asked for pure gold) They did not bother to reach out to me by email/phone call. The item I purchase was a gift to someone special can you imagine that. I had to come back to the store multiple times to speak to the manager to resolve this matter. On another note I was told by the worker to provide my info to get an additional promo discount and I felt for it. 1 week later a received a credit card that affected my credit score.
Jan 05, 2025 · Luis HuancaI appreciate the friendly interactions among the staff at this Pandora store. However, I did notice that the blonde lady, who seemed to be the manager, was not as welcoming. Additionally, I have concerns about the resale of returned items. It would be beneficial to enhance the inspection process before reintroducing products for sale.
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