Zales ico

Zales

Jewelry Store Near MeNew JerseyHudson CountyJersey CityNewportMall Drive West

30 Mall Dr W Ste. A41 A, Jersey City, NJ 07310, USA

4.0

Don’t come here for ring cleaning! Came here with my husband to get my engagement ring cleaned since he’d bought the plan that includes two cleanings every 6 months. Ring still has oils/build-up throughout and looks like it was never cleaned. Furthermore, we asked to look at a wedding band and it was like they didn’t want to make a sale. We were actually in the market for one. I liked the one I was looking at but figured I’d buy from a different location with better customer service. There were two people working at the time; one seemed like the manager. The “manager” seemed friendly, but the person we were working with was inexperienced and condescending.

Amanda Schley
  • Overview
  • (201) 626-3300
  • stores.zales.com

Hours

Monday 11:00 AM - 8:00 PM
Tuesday 11:00 AM - 8:00 PM
Wednesday 11:00 AM - 8:00 PM
Thursday 11:00 AM - 8:00 PM
Friday 11:00 AM - 9:00 PM
Saturday 10:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM

Zales Introduce

For residents across New Jersey, when the time comes to mark a special occasion, celebrate a milestone, or simply treat oneself or a loved one to a beautiful piece of jewelry, Zales is often a name that comes to mind. As a well-known national jeweler with a significant presence, Zales offers a diverse selection of fine jewelry, and for those in Jersey City and the surrounding areas, a convenient location at the Newport Centre Mall.

Choosing the right piece of jewelry is an experience that combines personal taste with significant emotional value. Whether you’re searching for the perfect engagement ring, a timeless watch, or a dazzling necklace, having access to a reputable jewelry store is crucial. Zales aims to provide a wide array of options to suit various styles and budgets, making it a go-to destination for many. This article will provide an in-depth look at Zales at Newport Centre Mall in Jersey City, covering its location, the services it provides, key features, and what you can expect as a local customer in New Jersey. We aim to deliver a factual and comprehensive overview to help you make informed decisions for your jewelry needs.

Location and Accessibility

Zales in Jersey City is conveniently located at 30 Mall Dr W Ste. A41 A, Jersey City, NJ 07310, USA. This places it directly within the popular Newport Centre Mall, a prominent shopping destination for residents of Jersey City and the wider New Jersey region. The mall’s central location makes Zales highly accessible and an easy stop during a shopping trip.

Accessibility to Newport Centre Mall is excellent. For those traveling by car, the mall offers extensive parking facilities, making it convenient to park and access the store. The mall is also well-integrated into Jersey City’s public transportation network. Various bus routes serve the area, and it's within walking distance or a short ride from the Newport PATH station, providing easy connections for commuters from other parts of Jersey City, Hoboken, and even New York City. This strategic location ensures that customers from diverse areas of New Jersey can easily reach Zales, allowing for a comfortable and stress-free shopping experience.

Services Offered

Zales, as a full-service jewelry retailer, offers a broad spectrum of products and services designed to meet diverse customer needs, from significant life events to everyday adornment.

  • Extensive Jewelry Sales: Zales provides a vast selection of fine jewelry, including:
    • Engagement Rings and Wedding Bands: A cornerstone of their offering, featuring various diamond cuts, settings, and precious metals.
    • Diamonds: Loose diamonds and diamond jewelry in a range of qualities and sizes.
    • Necklaces and Pendants: From classic solitaires to fashion-forward designs.
    • Earrings: Studs, hoops, drops, and more in gold, silver, and platinum.
    • Bracelets: Bangles, tennis bracelets, chain bracelets, and charm bracelets.
    • Rings: Fashion rings, anniversary rings, and gemstone rings.
    • Watches: A selection of watches for men and women from various brands.
    • Gemstone Jewelry: Pieces featuring a wide array of colorful precious and semi-precious stones.
  • Jewelry Repair Services: Zales typically offers various repair services to maintain and restore your treasured pieces, which may include:
    • Ring sizing.
    • Chain and bracelet repair.
    • Stone tightening and replacement.
    • Prong re-tipping.
    • Jewelry cleaning and polishing.
    • Watch battery replacement.
  • Custom Design Services: While not their primary focus, Zales may offer options for personalized or custom-designed jewelry, allowing customers to create unique pieces. It's advisable to inquire at the specific location for details on custom capabilities.
  • Financing Options: Zales provides various financing plans and credit options to help customers manage their purchases, making fine jewelry more accessible.
  • Protection Plans: Customers can often purchase protection plans for their jewelry, offering coverage against damage and wear.
  • Appraisals: Professional jewelry appraisal services may be available for insurance purposes or to determine the value of your pieces.

These services aim to provide a comprehensive jewelry shopping and care experience for customers.

Features / Highlights

Zales in Jersey City, located within the Newport Centre Mall, offers several features and highlights that make it a prominent choice for jewelry shoppers in New Jersey.

  • Extensive Inventory and Brand Recognition: As a nationally recognized jewelry retailer, Zales boasts a vast and diverse inventory. This includes a wide selection of diamonds, engagement rings, wedding bands, necklaces, earrings, bracelets, and watches across various styles and price points. The familiarity and trust associated with the Zales brand can be a significant draw for many customers.
  • Convenient Mall Location: Being situated inside the Newport Centre Mall provides a considerable advantage. It offers easy accessibility, ample parking, and the convenience of combining jewelry shopping with other retail activities. This makes it a practical destination for residents of Jersey City and surrounding areas who prefer a centralized shopping experience.
  • Variety of Financing Options: Zales typically provides a range of financing plans and credit options. This feature makes purchasing significant jewelry items more manageable for customers, allowing them to acquire desired pieces through flexible payment solutions.
  • Jewelry Care and Repair Services: Beyond sales, Zales offers common jewelry care services such as cleaning, polishing, and various repair options. This comprehensive approach means customers can not only purchase new items but also rely on the store for the maintenance and restoration of their existing jewelry.
  • Seasonal Promotions and Sales: Zales frequently runs promotions and sales events, particularly around holidays and key gifting seasons. These promotions can offer opportunities for customers to find good value on a wide range of products.

While Zales aims to provide a broad and accessible jewelry shopping experience, it's worth noting that some public feedback has highlighted areas such as customer service and the quality of specific services like ring cleaning and engraving. This information is shared to provide a balanced perspective, encouraging customers to consider all aspects when making their choices.

Promotions or Special Offers

Zales, as a major national jewelry retailer, frequently runs a variety of promotions and special offers throughout the year, especially around significant holidays and peak gifting seasons. For customers in Jersey City and across New Jersey, these promotions provide opportunities to acquire fine jewelry at competitive prices.

Typical promotions you might expect from Zales include percentage-off discounts on selected collections or specific types of jewelry, such as diamond engagement rings, fashion jewelry, or watches. They often feature special financing offers, like deferred interest options or extended payment plans, to make larger purchases more manageable. Holiday-specific sales are common during occasions like Valentine's Day, Mother's Day, Black Friday, and the Christmas season. Additionally, Zales may offer bundle deals, free gifts with purchase, or special pricing on jewelry care plans.

To stay informed about the most current promotions and special offers available at the Jersey City Zales location, it is highly recommended to visit their official website, sign up for their email newsletter, or follow their social media channels. You can also inquire directly with the staff at the Newport Centre Mall store during your visit. Keeping an eye on these channels will ensure you are aware of any limited-time deals or exclusive offers that could benefit your next jewelry purchase.

Contact Information

For all your jewelry needs, inquiries about products, or to discuss services, you can contact Zales at their Jersey City location using the following information:

Address: 30 Mall Dr W Ste. A41 A, Jersey City, NJ 07310, USA

Phone: (201) 626-3300

Mobile Phone: +1 201-626-3300

We recommend calling the store directly for specific product availability, to inquire about particular services like repairs, or to confirm store hours, especially around holidays. The team at Zales in Newport Centre Mall will be able to provide you with the most accurate and up-to-date information.

Conclusion: Why this place is suitable for locals

For residents of Jersey City and the broader New Jersey area, Zales at Newport Centre Mall offers a convenient and comprehensive destination for all their jewelry needs. As a well-established national brand, Zales brings a vast inventory and a familiar shopping experience directly to the local community. This suitability for locals stems from several key aspects.

Firstly, its prime location within Newport Centre Mall provides unparalleled accessibility. Whether you're driving and utilizing the ample parking or relying on Jersey City's robust public transportation network, reaching Zales is straightforward. This convenience means you can easily browse their extensive collections, pick up a gift on the go, or drop off an item for repair without a significant time commitment.

Secondly, the sheer breadth of their product offerings makes Zales a suitable choice for a wide range of occasions and preferences. From significant purchases like engagement rings and wedding bands to everyday accessories and heartfelt gifts, Zales carries a diverse selection to cater to various tastes and budgets. The availability of diverse styles, precious metals, and gemstones ensures that you can likely find something that perfectly matches your vision.

Furthermore, Zales’ commitment to offering various services, including jewelry repair, cleaning, and financing options, adds to its appeal as a one-stop shop. For local New Jersey residents, having a trusted name that handles not only sales but also the ongoing care of their cherished pieces provides significant peace of mind. While it's always wise for customers to clearly communicate their needs and expectations for services like cleaning and engraving, Zales' presence offers a readily available resource.

In essence, for those in New Jersey seeking a wide selection, convenient access, and a well-known brand for their jewelry purchases and maintenance, Zales at Newport Centre Mall stands out as a practical and reliable local option.

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Zales Location

Zales

30 Mall Dr W Ste. A41 A, Jersey City, NJ 07310, USA

Get directions

Reviews

Don’t come here for ring cleaning! Came here with my husband to get my engagement ring cleaned since he’d bought the plan that includes two cleanings every 6 months. Ring still has oils/build-up throughout and looks like it was never cleaned. Furthermore, we asked to look at a wedding band and it was like they didn’t want to make a sale. We were actually in the market for one. I liked the one I was looking at but figured I’d buy from a different location with better customer service. There were two people working at the time; one seemed like the manager. The “manager” seemed friendly, but the person we were working with was inexperienced and condescending.

Nov 14, 2024 · Amanda Schley

Only Monique, the manager was nice but other services and people were the worst of the worst... I was there in September first, I got my gold ring resized and engraved, however, they made a mistake on my order and it cost a huge delay... I was damn unhappy about it but I managed to wait until they are done with my ring... Now it is the end of October, and the ring did not get engraved nicely with dirty remainders and shades... looking so ugly... The black lady with pony tail and glasses there was so cold and not even apologizing for this huge mess!! Why should I pay for this unfairness??? 2 weeks delay from original promised date and dirty finish inside the ring???? Are you really there for professional service or what??? I feel scammed and so disappointed!!! So unprofessional and waste of my time and money!!!!!!! I should have never visited there in my life!!!!

Oct 30, 2024 · Edel Weiss

My experience was professional, with a hint of pure personality. Stacy was able to help me find what I was looking for as well as recommend me other options that fit my profile. I wound up coming in and getting what I wanted in a short amount of time. A good experience overall. Thanks you.

Feb 17, 2025 · Alexander Slaughter

Buyer beware - Zales is a waste of time and terrible quality. We purchased bracelets two months ago and had to visit the store six times because they kept coming back with different quality issues when they were sent to the jeweler to be fixed. Each time, the sales reps failed to inspect the items and were later apologetic that neither they, nor the jeweler had spotted the issues. Two months later and this still has not been resolved. I’d strongly recommend finding a more reputable and professional company if you want a high quality item with no issues

Jan 19, 2025 · James Panarettos

Best service ever, they worked the extra mile to get my ring on time. Very happy, extraordinary customer service. Keep up with the excellent work.

May 22, 2025 · Carla Dos santos

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