KAY Jewelers ico

KAY Jewelers

Jewelry Store Near MeNew JerseyHudson CountyJersey CityNewportMall Drive West

30 Mall Dr W Sp 172, Jersey City, NJ 07310, USA

4.0

Excellent customer service, super friendly staff and extremely helpful with my ring inspections and advice about resizing my rings. Also had great suggestions with a bracelet my husband purchased to resize it and use the extra diamonds to create a set of earrings. Definitely recommend and will come back again!

Catherine Y
  • Overview
  • (201) 216-0002
  • stores.kay.com

Hours

Monday 11:00 AM - 8:00 PM
Tuesday 11:00 AM - 8:00 PM
Wednesday 11:00 AM - 8:00 PM
Thursday 11:00 AM - 8:00 PM
Friday 11:00 AM - 9:00 PM
Saturday 10:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM

KAY Jewelers Introduce

Welcome, New Jersey residents, to your ultimate guide to finding the perfect piece of jewelry right here in our vibrant state. When it comes to significant purchases like an engagement ring, a timeless watch, or a special gift to commemorate a milestone, you want a local jeweler you can trust. That's why we're shining a spotlight on KAY Jewelers, a well-known name that has earned its reputation for quality and customer satisfaction, conveniently located in Jersey City. This article will provide you with a comprehensive overview of what makes KAY Jewelers a go-to destination for all your jewelry needs, right in your neighborhood.

KAY Jewelers has long been a household name in the jewelry industry, recognized for its extensive collection of beautiful pieces and its commitment to helping customers find exactly what they're looking for. For those of us in New Jersey, having a reliable and well-stocked jewelry store nearby is a true asset. Whether you’re celebrating a proposal, an anniversary, a birthday, or simply treating yourself, a local establishment like KAY Jewelers offers the convenience and personalized service that online shopping often lacks. They understand the importance of these moments and strive to make your jewelry buying experience as memorable and enjoyable as possible. Their knowledgeable staff are on hand to guide you through their diverse offerings, ensuring you make an informed decision that you'll cherish for years to come.

KAY Jewelers in Jersey City is situated at 30 Mall Dr W Sp 172, Jersey City, NJ 07310, USA. This prime location within a prominent mall makes it incredibly accessible for residents across New Jersey. If you’re coming from different parts of Jersey City or even surrounding areas, the mall setting provides ample parking and a safe, comfortable shopping environment. Its position within a larger retail complex also means you can combine your jewelry shopping with other errands or enjoy a full day out. Public transportation options are generally robust around major shopping centers in New Jersey, making it easy for those who prefer not to drive to reach the store. The ease of access ensures that a visit to KAY Jewelers is convenient, whether you're making a quick stop or planning a more leisurely Browse session to find that perfect item.

When you step into KAY Jewelers, you'll discover a wide array of services designed to meet every jewelry need.

  • Extensive Jewelry Selection: From classic diamond engagement rings to trendy fashion jewelry, KAY Jewelers offers a vast inventory. You can explore a diverse range of necklaces, bracelets, earrings, and rings in various metals, including gold, silver, and platinum, adorned with precious and semi-precious gemstones. Their selection caters to all tastes and budgets, ensuring there's something for everyone.

  • Engagement and Bridal Jewelry: KAY Jewelers is a premier destination for engagement rings and wedding bands. They feature an impressive collection of diamond shapes, settings, and styles, alongside expert guidance to help couples find the perfect symbols of their commitment. Their staff can walk you through the 4 Cs of diamonds and help you understand what makes each stone unique.

  • Watch Collection: Beyond exquisite jewelry, the store also carries a selection of watches from various renowned brands, offering both classic and contemporary styles for men and women. Whether you're looking for a sophisticated dress watch or a durable everyday timepiece, you’ll find options to suit your preferences.

  • Jewelry Repair and Maintenance: As highlighted by customer reviews, KAY Jewelers provides professional jewelry repair and maintenance services. This includes ring resizing, cleaning, inspections, and more intricate repairs to ensure your cherished pieces remain in pristine condition. Their expertise extends to handling various types of jewelry and materials.

  • Custom Design Services: While not explicitly detailed, many full-service jewelers like KAY Jewelers offer custom design or personalization options, allowing you to create truly unique pieces or modify existing ones to your exact specifications. This can be particularly appealing for those looking for something truly one-of-a-kind.

  • Appraisals: For insurance purposes or personal knowledge, KAY Jewelers often provides jewelry appraisal services, ensuring you have an accurate valuation of your valuable items.

  • Financing Options: To make significant purchases more manageable, KAY Jewelers typically offers various financing plans, allowing customers to acquire their dream jewelry with flexible payment options.

Several features and highlights set KAY Jewelers apart, making it a preferred choice for many New Jersey residents.

  • Exceptional Customer Service: Customer reviews consistently praise the "excellent customer service" and "super friendly staff." This dedication to client satisfaction is a crucial factor, especially when making emotionally significant purchases. As one reviewer noted, the staff was "extremely helpful with my ring inspections and advice about resizing my rings," showcasing their commitment to going above and beyond.

  • Knowledgeable and Helpful Staff: The team at KAY Jewelers is well-trained and passionate about jewelry. They are equipped to provide expert advice, guide customers through the intricacies of diamonds and gemstones, and offer creative solutions. The review mentioning Serick, who "talked me into a different necklace than I originally came for" due to a "great salesman great experience," underscores the staff's ability to understand customer needs and suggest ideal alternatives.

  • Quality and Trust: KAY Jewelers has built a reputation over decades for offering quality jewelry. This trust factor is vital for consumers, especially when investing in fine jewelry. They stand behind their products and services.

  • Convenient Location within a Mall: The store's placement in a major mall provides a comfortable and secure shopping experience with easy access to parking and other amenities, making it a convenient stop for locals.

  • Comprehensive Solutions: From purchasing new pieces to maintaining and repairing old favorites, KAY Jewelers offers a holistic approach to jewelry care, making it a one-stop shop for all your needs.

While specific, current promotions or special offers are dynamic and best confirmed by directly contacting the store or visiting their website, KAY Jewelers is known for frequently running various promotions throughout the year. These can include seasonal sales, discounts on specific collections (such as diamonds or watches), financing specials, or loyalty programs. It's always a good idea for New Jersey locals to check their official website or call the Jersey City branch to inquire about any ongoing deals that might enhance their purchase. Often, they also offer special financing options that allow for more manageable payments on larger purchases, which can be a significant benefit for customers.

To connect with KAY Jewelers in Jersey City, New Jersey, here is their contact information:

  • Address: 30 Mall Dr W Sp 172, Jersey City, NJ 07310, USA

  • Phone: (201) 216-0002

  • Mobile Phone: +1 201-216-0002

For residents of New Jersey, KAY Jewelers in Jersey City stands out as an exceptional choice for all your jewelry needs. Its strategic location offers easy access, ensuring a hassle-free visit whether you're coming from across town or a neighboring community. The breadth of services, from an extensive collection of engagement rings and fine jewelry to expert repair and maintenance, means you won't need to look elsewhere. What truly makes this establishment suitable for locals, however, is the consistent feedback regarding their outstanding customer service. The staff's friendliness, helpfulness, and genuine desire to assist, as evidenced by real customer reviews, foster a welcoming and trustworthy environment. When you're making a significant investment in a piece of jewelry, knowing that you're supported by knowledgeable professionals who prioritize your satisfaction is invaluable. This local KAY Jewelers isn't just a store; it’s a trusted partner in celebrating life’s special moments, right here in our New Jersey community. Whether it's for a momentous occasion or a simple self-indulgence, you can rely on KAY Jewelers to provide quality, service, and a truly enjoyable shopping experience.

KAY Jewelers Photos

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KAY Jewelers Location

KAY Jewelers

30 Mall Dr W Sp 172, Jersey City, NJ 07310, USA

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Reviews

Excellent customer service, super friendly staff and extremely helpful with my ring inspections and advice about resizing my rings. Also had great suggestions with a bracelet my husband purchased to resize it and use the extra diamonds to create a set of earrings. Definitely recommend and will come back again!

May 23, 2025 · Catherine Y

Serick was amazing and talked me into a different necklace than I originally came for. Great salesman great experience.

May 31, 2025 · Marc Wright

I typically don’t write reviews unless I feel strongly about an experience, and unfortunately, my visit to Kay Jewelers warrants one. I went to several jewelry stores to confirm the sizing of an eternity band I had already purchased. I was upfront about my situation, explaining that I was simply looking for help with sizing—not to make a purchase. Every store I visited was happy to assist, except for the employees at Kay Jewelers. From the moment I mentioned I had already bought a ring, the attitude shifted noticeably. It seemed as though the staff lost interest in helping once they realized there wouldn’t be a sale. While they did reluctantly assist, their effort felt half-hearted at best. For example, when I asked to try a size 8, I was handed a 7.5 and 8.5 instead. After I insisted on trying a size 8, the gentleman’s annoyance was apparent, but reluctantly complied. However, what happened next is the reason that pushed me to write the review. After seeing him check the size, handed me a size 9, not a size 8, and I could tell he had knowingly done so. To test his response, I mentioned that the size 8 felt too large, bigger than the 8.5, even though I knew it was a size 9. Rather than correct me, he went along with my comment, which showed either a lack of professionalism or a disregard for providing accurate assistance. I understand that sales are a priority for retail staff, but customer service should never take a back seat simply because a purchase isn’t guaranteed. This experience stood out as particularly disappointing, especially when compared to the helpful and welcoming attitudes I encountered at other jewelers. I hope Kay Jewelers considers this feedback and works on fostering a more customer-focused approach, regardless of whether or not a sale is on the table.

Dec 01, 2024 · Clark Bernardo

We usually deal with Carmela at Kay jewelers in JC. She is very pleasant, so helpful, always has great suggestions, and a great memory. She makes purchasing and receiving a gift easy. All the staff at Kay Jewelers have always been so helpful and knowledgeable.

Feb 10, 2025 · kimlin prendergass

Amazing experience and services from Patrick, he understood everything I needed and was able to find the right piece of jewelry. He took his time answering all of my questions and was very kind throughout the process.

Mar 21, 2025 · Katherine Quezada

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