Timeless Fine Jewelry ico

Timeless Fine Jewelry

Jewelry Store Near MeNew YorkNew York CountyNew YorkWest 48th Street

64 W 48th St 16th fl, New York, NY 10036, USA

4.0

Timeless made my platinum and three diamond engagement ring back in 2006 and the matching wedding band in 2007. My rings are as stunning today as they were then. I still receive compliments from strangers and am asked if the art deco design we chose and Asscher cut main stone have been handed down in the family. We worked with Timeless through a local jeweler in Nashville, TN after finding them online. The company was responsive, timely, and yes - TIMELESS. Bryan and Jackie, we wish you continued success!

Allie
  • Overview
  • (800) 657-9270

Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Timeless Fine Jewelry Introduce

For New Yorkers seeking a piece of jewelry that truly stands the test of time, reflecting personal style or symbolizing a cherished moment, the quest often leads to the specialized artisans within the city's famed Diamond District. Here, amidst the glittering storefronts and expert workshops, businesses like Timeless Fine Jewelry aim to craft pieces that are not just beautiful, but enduring. From bespoke engagement rings to custom wedding bands, the promise of "timeless" design and quality is a significant draw for discerning local clientele.

This article provides an in-depth look into Timeless Fine Jewelry, offering insights into its location, the services it provides, and what customers have experienced. By examining their offerings and considering diverse customer feedback, New Yorkers can gain a more complete understanding of whether Timeless Fine Jewelry aligns with their expectations for their next significant jewelry acquisition.

Introduction / Overview

Timeless Fine Jewelry is a business that operates within the prestigious Diamond District of New York City, a global epicenter for the jewelry trade. Their name, "Timeless Fine Jewelry," suggests a core commitment to creating pieces that possess enduring beauty, classic design, and lasting quality. Customer reviews indicate a specialization in custom-made engagement rings and wedding bands, often featuring specific cuts like the Asscher, and crafted from high-quality metals such as platinum.

The company appears to work with both direct customers and potentially through local jewelers, as evidenced by a long-term customer who engaged them through a jeweler in Nashville, TN. This suggests a flexible business model that can cater to a wider geographical reach, while their physical presence in the heart of NYC's Diamond District allows for direct interaction with local New Yorkers. The aspiration is to deliver jewelry that is as stunning years later as it was on the day of purchase, making it an heirloom that transcends generations.

Location and Accessibility

Timeless Fine Jewelry is located at 64 W 48th St 16th fl, New York, NY 10036, USA. This address places them squarely within the internationally recognized Diamond District, a pivotal area for the diamond, jewelry, and luxury goods trade in Midtown Manhattan. For New Yorkers, this central location offers exceptional accessibility and convenience.

The Diamond District, primarily centered on 47th Street and extending to adjacent blocks like 48th Street, is exceptionally well-served by New York City's comprehensive public transportation network. Several major subway lines are within a short walking distance of Timeless Fine Jewelry. These include the B, D, F, M trains at 47th-50th Sts-Rockefeller Center, and the N, Q, R, W trains at 49th St. This robust subway connectivity ensures that residents from all five boroughs and surrounding areas can reach the establishment with ease. Additionally, numerous MTA bus routes traverse Midtown, further enhancing accessibility.

While finding parking in Midtown Manhattan can be notoriously challenging and expensive, the efficiency and extensive reach of the subway system make it the most practical and preferred mode of transport for most local visitors. The location on the 16th floor within a professional building provides a level of discretion and security often favored by clients making high-value purchases or engaging in detailed design consultations. This allows for a more focused and private experience away from the immediate street-level bustle, which can be beneficial for personalized service.

Services Offered

Based on customer feedback and its location in the Diamond District, Timeless Fine Jewelry likely offers a range of specialized services focused on custom design and high-quality fine jewelry:

  • Custom Engagement Rings: A core service, as evidenced by customer reviews. They appear to specialize in creating bespoke engagement rings, allowing clients to choose specific designs (e.g., Art Deco), diamond cuts (e.g., Asscher cut), and metals (e.g., platinum).
  • Custom Wedding Bands: Offering matching or complementary wedding bands that are designed to fit perfectly with existing engagement rings or to stand alone as unique pieces.
  • Fine Jewelry Creation: Beyond bridal, they likely create other fine jewelry pieces such as necklaces, earrings, and bracelets, all custom-made to client specifications.
  • Diamond Selection and Education: Assisting clients in selecting the right diamonds for their custom pieces, including guidance on the 4 Cs (cut, color, clarity, carat weight) and different diamond shapes.
  • Precious Metal Work: Expertise in working with various precious metals, including platinum, white gold, yellow gold, and rose gold, to create durable and aesthetically pleasing settings.
  • Jewelry Repair and Maintenance: While one review highlighted issues, the nature of the business typically involves offering repair services for the jewelry they create, ensuring longevity and addressing issues like loose or missing stones.
  • Design Consultations: Providing personalized consultations to discuss design ideas, material choices, and the overall vision for a custom piece.

Features / Highlights

Based on the provided customer reviews, here are some features and highlights associated with Timeless Fine Jewelry, along with points of concern:

  • Long-Standing Quality (as per one review): One customer praises the enduring beauty and quality of their platinum and three-diamond engagement ring and matching wedding band, made in 2006 and 2007, stating they are "as stunning today as they were then" and still receive compliments. This suggests a capability for creating truly "timeless" and durable pieces.
  • Art Deco Design and Asscher Cut Expertise: The ability to execute specific design styles, like the Art Deco design with an Asscher cut main stone, highlights their design capabilities and knowledge of diverse aesthetic preferences.
  • Responsive and Timely Service (positive review): One customer noted the company was "responsive, timely," which indicates efficiency and good communication in that particular experience.
  • Customer Service Issues (negative review): Conversely, another customer reported "rude customer service," alleging the owner yelled and showed no consideration, demanding to see the ring physically. This is a significant concern regarding professionalism and client interaction.
  • Production and Quality Concerns (negative review): The same customer experienced multiple stones falling off a ring within a week of receiving it and again a month later, indicating potential issues with production quality and durability.
  • Unpleasant Environment (negative review): The description of the building's exterior smelling like "marijuana and cigarettes" and finding it "disgusting" for a fine jewelry establishment is a concern regarding the overall presentation and impression of the business location.
  • Rectification Efforts (negative review): Despite the negative experience, the company did attempt to rectify mistakes by replacing stones, although problems recurred.

Promotions or Special Offers

Specific, explicit promotions or ongoing special offers for Timeless Fine Jewelry are not detailed in the provided information. In the realm of custom fine jewelry, broad promotional "sales" are less common. Instead, value is often found in:

  • Custom Design Value: The ability to create a truly unique, bespoke piece that perfectly matches a client's vision, which can be seen as a premium service rather than a discounted product.
  • Material Quality: The use of high-quality materials like platinum, as mentioned in a positive review, can be a feature that provides long-term value.

For New Yorkers interested in learning about pricing for custom designs, current options for diamonds, or any potential offers, it is recommended to contact Timeless Fine Jewelry directly. In-person consultations would be the best way to discuss specific requirements and understand their current offerings.

Contact Information

To connect with Timeless Fine Jewelry in New York, locals can use the following contact details:

Address: 64 W 48th St 16th fl, New York, NY 10036, USA

Phone: (800) 657-9270

Mobile Phone: +1 800-657-9270

Given their specialization in custom work and location on the 16th floor, it is advisable to call ahead and schedule an appointment for consultations or to discuss specific needs, to ensure a dedicated and focused experience.

Conclusion: Why this place is suitable for locals

For New Yorkers seeking custom-designed fine jewelry, particularly engagement rings and wedding bands with unique aesthetic requirements, Timeless Fine Jewelry presents itself as an option within the Diamond District. Its location at 64 W 48th St 16th fl offers convenient accessibility via public transportation from various parts of the city, placing it within the heart of New York's renowned jewelry trade.

The positive testimonial highlights their capability to create truly stunning and durable "timeless" pieces, particularly emphasizing their skill with specific designs like Art Deco and diamond cuts like Asscher. This suggests that for certain design-conscious clients, they can deliver exceptional results that become cherished family heirlooms. Their responsiveness and timeliness, as noted by one customer, can be a significant advantage in the custom design process.

However, prospective clients should also be aware of the conflicting feedback. The negative review points to serious concerns regarding customer service professionalism and potential issues with initial product quality and durability. For locals considering Timeless Fine Jewelry, it would be prudent to approach with careful consideration, perhaps by scheduling an initial consultation to gauge their experience firsthand. While some have experienced excellent, enduring quality, others have faced significant challenges. New Yorkers prioritize both high-quality craftsmanship and respectful, efficient service. Therefore, while Timeless Fine Jewelry has the potential to create beautiful, lasting pieces, a thorough personal assessment of their service and communication style during initial interactions is recommended to ensure it aligns with individual expectations.

Timeless Fine Jewelry Photos

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Timeless Fine Jewelry Location

Timeless Fine Jewelry

64 W 48th St 16th fl, New York, NY 10036, USA

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Reviews

Timeless made my platinum and three diamond engagement ring back in 2006 and the matching wedding band in 2007. My rings are as stunning today as they were then. I still receive compliments from strangers and am asked if the art deco design we chose and Asscher cut main stone have been handed down in the family. We worked with Timeless through a local jeweler in Nashville, TN after finding them online. The company was responsive, timely, and yes - TIMELESS. Bryan and Jackie, we wish you continued success!

Feb 07, 2019 · Allie

By far the most rude customer service. 4 stones in my ring fell off in a week within recieving my order. First off they were late and secondly, poor production and third, the audacity to hang up on me when I'm trying to explain that 4 not 1, 4 stones fell off the ring. I don't do heavy handy work for this to happen. I take it off when I wash and put lotion on my hands. The man who handled my call, which apparently is the owner had no consideration. All he did was yell over the phone like a savage saying that he physically needs to see the ring other wise he can't help. Duh! I knew that but what ever happened to professionalism and speaking like a civilized human being. This company talks down to you and treat customers like children after the fact that I spent a quater of my salary on a poorly made ring. I get there the next day and outside the building smells like marijuana and cigarettes. I was appalled that a place that sells fine jewelry would have such a disgusting location. So much for fine jewelery this place is like pulling teeth to get any design done right. A month after they rectified their mistakes and replaced the stones another stone fell off. Thats alot of insurance money. This buisness is fraudulent. Never ordering from them again. They should be downsized from fine to mediocre jewelry. Wish google had negative stars.

May 16, 2017 · Jordi C

Magnificent

Sep 18, 2017 · cristina guzman

Oct 17, 2019 · Felipe Garcia

Jan 09, 2019 · Penelope Peña

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