Natural Facet

I was looking to purchase a new engagement ring for my ex wife. We have been divorced and remarried twice, so this will be our 3rd time marrying. I first spoke with Mike. I told him what I was wanting, which was a 2 carat round cut diamond solitaire in a wider than usual band. He had me send him a picture of a similar ring so he would know exactly what I was looking for. I actually found a picture on there web site. Going back and forth on the phone I also dealt with Allen. He was also extremely helpful, there couldn't have been 2 nicer guys. I made the purchase and showed my ex wife a picture of what I ordered. I live in Kentucky and my wife is a Brooklyn girl and she lived in Miami when she was younger. She is very untrusting of people in general. Actually she trusts no one. I on the other hand can have a 20 minute conversation with a wrong number. I have faith in people and she absolutely does not. She was so upset when I told her I paid for the ring and they were going to make it and send it. She was positive that I was getting ripped off and we would never get the ring. Needless to say the ring arrived in a big box and it was sent thru express mail. I was not home at the time and she opened it expecting to find a small box inside with the ring. She was blown away by the beautiful presentation and when she opened the ring box she was blown away again by the brilliance of the ring. It is stunning!! It is more amazingly beautiful than we imagined. I highly recommend these guys and we will be using them for all our jewelry purchase going forward.

Coming from a jewelry background I have nothing negative to say about this company and it’s employee’s. They were absolutely amazing through the whole purchase. Wonderful customer service extremely friendly and helpful felt like I had been doing business with them for years and plan to be for now on! I have already recommended them to family and friends and will continue to do so as I get complements on my new stunning eternity band. Thank you for everything Natural Facet and team!!!

I cannot recommend Natural Facet enough! I worked with Kevin to custom create the engagement ring for my soon to be wife-Sarah, and she absolutely loves it! Going into this process I thought that I wouldn’t be able to create a ring that was worthy of being on her hand for the rest of our lives, but Kevin proved me wrong. He made himself available and kindly guided me along the way to create something that not only perfectly represents the relationship Sarah and I have, but also lights up her face every morning when she puts it on. We went with something non-traditional, and I couldn’t have asked for a better ring to hide my teary-eyed face while proposing. I am truly grateful for Kevin’s help, and his wonderful staff at Natural Facet, who created this one-of-a-kind ring. Thank you, Kevin, and everyone else at Natural Facet, for making this beautiful piece of jewelry that my wife and I will cherish for the rest of our lives!

Great value for the orice and perfect service. Very helpful and supportive. Aaron was really on top of every angle.

We had a great shopping experience. I found this store from eBay. Purchased a pendent from them on video call. Communication was superb. Good quality of jewellery at reasonable price, less than other showroom. Helpful , professional, responsible and friendly staff. Video Call connection was good. Showed me pendant according to my needs. I Would highly recommend to anyone looking for quality pieces and a knowledgable staff.