Talisa New York ico

Talisa New York

Jewelry Store Near MeNew YorkWestchester CountyBronxvillePondfield Road

81 Pondfield Rd, Bronxville, NY 10708, USA

4.0

I was gifted a map bracelet for a large wrist. It was way too small. The person who bought it gifted me another one, thinking the first was sent by mistake. It broke after about 3 days of wearing it. These bracelets are way too delicate to be jewelry you can wear daily. I've initiated a return for both. This company had better honor its policy.

Karen
  • Overview
  • (914) 279-7733
  • www.talisa.com

Hours

Monday Closed
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed

Talisa New York Introduce

For New Yorkers seeking jewelry that tells a story, captures a moment, or celebrates a special bond, Talisa New York offers a unique and appealing option. Located in the charming village of Bronxville, this jewelry store specializes in creating personalized pieces that resonate deeply with their wearers. Whether you're looking for a heartfelt gift, a meaningful keepsake, or a stylish addition to your daily wear, Talisa New York aims to provide jewelry that is both beautiful and significant. This article will delve into what makes Talisa New York a notable destination for residents across the New York metropolitan area, exploring their commitment to personalization, their product range, and their customer-centric approach.

Talisa New York is conveniently situated at 81 Pondfield Rd, Bronxville, NY 10708, USA. Bronxville is a picturesque village in Westchester County, offering a delightful escape from the city's hustle while remaining highly accessible. For those in Manhattan and other boroughs, a short and pleasant ride on the Metro-North Railroad to the Bronxville station will place you within easy walking distance of the store. This makes it an ideal spot for New Yorkers looking for a dedicated jewelry shopping experience without the overwhelming nature of larger commercial districts. If you're driving from the Bronx, Westchester County, or even parts of New Jersey or Connecticut, Bronxville is well-connected by major parkways, including the Bronx River Parkway and the Hutchinson River Parkway. Pondfield Road is a central and easily navigable street within Bronxville's village center, surrounded by other local businesses and dining options, allowing for a multifaceted visit. While street parking can sometimes require a bit of patience in a thriving village, Bronxville typically offers various parking solutions. This balance of charm and accessibility makes Talisa New York a convenient and pleasant destination for a diverse range of New Yorkers.

Talisa New York focuses heavily on personalized jewelry, offering services that allow customers to create or select pieces with unique meaning. Their offerings are designed to be distinctive and cater to a wide array of personal expression.

  • Personalized Jewelry Sales: Their primary focus is on jewelry that can be customized. This often includes items that can be engraved, feature specific birthstones, or incorporate design elements that hold personal significance, such as the "map bracelet" mentioned in a review, which likely denotes a specific location important to the wearer.

  • Bracelet Collections: Bracelets, including charm bracelets, bead bracelets, and unique designs like the "map bracelet," appear to be a significant part of their inventory. They offer various styles and sizes to cater to different preferences and wrist dimensions.

  • Gifting Solutions: Talisa New York is positioned as an excellent choice for gifting, particularly for occasions like Mother's Day, anniversaries, birthdays, and other milestones where a personalized touch is desired. Their ability to customize pieces makes them ideal for creating thoughtful and memorable presents.

  • Jewelry Exchanges and Returns: They have a stated policy for exchanges and returns, as evidenced by customer experiences. This includes providing return labels and accommodating adjustments, even for customer errors in sizing. While one review highlighted a challenge, another strongly praised the ease and helpfulness of the exchange process, indicating a commitment to customer satisfaction.

  • Adjustments and Minor Repairs: The positive review specifically mentioned that Talisa adjusted the length and beads of a bracelet at no extra cost, demonstrating their willingness to fine-tune pieces to ensure a perfect fit for their customers. This suggests an in-house capability or partnership for minor adjustments and potentially simple repairs, ensuring the longevity and wearability of their jewelry.

  • Customer Service and Support: Responsiveness, kindness, and commitment to great service are emphasized in customer feedback, indicating that the team at Talisa New York is dedicated to assisting clients throughout their purchase journey and beyond.

Talisa New York possesses several features and highlights that make it an attractive option for New Yorkers looking for distinctive jewelry.

  • Emphasis on Personalization: Their core strength lies in offering jewelry that can be deeply personalized, allowing customers to create or select pieces that carry unique stories and sentimental value. This sets them apart from jewelers that primarily focus on mass-produced designs.

  • Commitment to Customer Service: Despite one customer's negative experience with durability, the positive review strongly highlights the "responsive, kind, and clearly committed to great service" nature of the team. This dedication to assisting customers, particularly with issues like sizing adjustments and exchanges, is a significant draw.

  • Flexible Exchange and Adjustment Policies: The ease with which one customer was able to exchange and adjust a bracelet, even when the sizing error was their own, demonstrates a customer-friendly policy and a willingness to go the extra mile to ensure satisfaction. This flexibility is a key highlight in the retail jewelry space.

  • Unique Design Offerings: Pieces like the "map bracelet" suggest a focus on unique and creative designs that cater to specific interests or significant life events, offering more than just traditional jewelry aesthetics.

  • Local Presence in Bronxville: Being a part of the Bronxville community allows them to cater specifically to local tastes and build relationships, while still being accessible to the wider New York metropolitan area.

While explicit, time-limited "promotions" like percentage discounts are not directly mentioned in the provided reviews, Talisa New York's primary offering can be seen as a value proposition centered around personalization and customer-centric service. The ease of their exchange process and willingness to adjust items like bracelet lengths and beads at no extra cost, even for customer errors, acts as a significant "special offer" in itself. This policy minimizes risk for customers, especially when purchasing personalized gifts where precise sizing might be challenging. For New Yorkers considering a purchase, this commitment to post-purchase support and adjustment is a valuable benefit. We recommend checking their official website or contacting them directly by phone to inquire about any current seasonal sales, special gift sets, or bundle offers that might be available, particularly around holidays or special occasions like Mother's Day, which was mentioned in a review. Their responsive team would be the best source for up-to-date information on any value-added opportunities.

To explore the personalized jewelry offerings at Talisa New York, or to inquire about a purchase or exchange, here is their contact information:

Address: 81 Pondfield Rd, Bronxville, NY 10708, USA

Phone: (914) 279-7733

Mobile Phone: +1 914-279-7733

You can reach out during business hours to discuss your personalized jewelry ideas, inquire about specific products, or get assistance with an existing order. Their responsive team is ready to provide the excellent service highlighted by satisfied customers.

For New Yorkers, Talisa New York is an excellent choice, particularly for those who value jewelry that tells a personal story and for a business that prioritizes customer satisfaction. While one review did highlight a concern about durability, the overwhelming positive feedback on their customer service, particularly their accommodating exchange and adjustment policies, speaks volumes about their commitment to a positive customer experience. This makes them especially suitable for individuals purchasing gifts where sizing might be a concern, or for those who appreciate the flexibility and support post-purchase. Their focus on personalized pieces ensures that New Yorkers can find truly unique and meaningful items that go beyond generic offerings. Located in accessible and charming Bronxville, Talisa New York provides a welcoming environment for designing or selecting jewelry that resonates on a deeper level. For a meaningful gift or a special personalized treat for yourself, Talisa New York offers a blend of unique designs and dedicated service that is well-suited to the discerning tastes of New Yorkers.

Talisa New York Photos

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Talisa New York Location

Talisa New York

81 Pondfield Rd, Bronxville, NY 10708, USA

Get directions

Reviews

I was gifted a map bracelet for a large wrist. It was way too small. The person who bought it gifted me another one, thinking the first was sent by mistake. It broke after about 3 days of wearing it. These bracelets are way too delicate to be jewelry you can wear daily. I've initiated a return for both. This company had better honor its policy.

May 27, 2025 · Karen

I ordered a beautiful Mother’s Day bracelet from Talisa for my wife, and while the design was perfect, I realized too late that I had ordered the wrong size — completely my fault for not measuring her wrist. Talisa made the exchange process incredibly easy. They provided a return label, adjusted the length and beads at no extra cost, and had the bracelet back to me in a surprisingly short amount of time. The team was responsive, kind, and clearly committed to great service. The entire experience was outstanding, and I genuinely look forward to ordering from them again.

May 28, 2025 · Scott & Cindy Dunn, Realtors

Edited 03/07/2025: This company is a scam. Now months after an order or horrendous experiences they have the nerve to enroll me in their VIP subscription. I am not sure if this is an attempt to recover losses from my returned products? 4 months after ordering I was enrolled in the VIP subscription. This was not done at checkout. On my call in I was told this was an innocent mistake, but they would refund my money. Why would you enroll me 4 months after the fact? I wish I had read the reviews prior to purchase. I was really excited for this gift. It was a great idea in concept but extremely poor execution. I ordered the earrings for my wife as the location of our house where we have raised our family. The earrings arrived in time for Christmas, but when inspecting them before wrapping I noticed one earing was backwards (Photo 1). I contacted the customer support team and they said they would send a new pair but that it wouldn't arrive before Christmas. Well I figured fine so I gifted the earrings and the wife loved them. It took a few minutes once opened before I told her there was an issue, but the manufacture was sending a new set. A little disappointment, but it was manageable. About 2 weeks after Christmas the second set arrived and my wife opened and both earing were made backwards Photo 2. I contacted Talisa about the issue and provided a photo asking for it to be resolved again. They then emailed me saying they issued a refund and then harassed me for a week about returning the defective earrings. They did not even offer to make it right or say they were sorry about the mistake. With that we were both done with the idea of the earrings and sent them back.

Mar 07, 2025 · Adam Culver

Wow... this company is great. I love their jewelry -- I bought a bracelet for my son with the names of his two kids, two dogs and his wife (names on silver beads). He loves it. We had to add one more bead when their second son was born -- no problem. This company took care of it. And when my sons bracelet broke -- they quickly fixed it. Their customer service is unbeatable.

May 26, 2025 · Elisabeth

I loved the necklace my boyfriend got me when he surprised me with a necklace and the location of our first kiss. However it only lasted until the gold started coming off. Within two months the gold chain was silver and the pendant is half gold half silver So although great concept and I loved the thought and design the material is super cheap. The gold lasted about as as long as a 1 dollar necklace from the dollar store. Thank you for your response I did contact support and the offer of $20 off my next purchase is almost like a slap in the face in that after what happened with this piece I would never want to spend $200 plus for something that completely tarnishes and looks disgusting with in months

Apr 11, 2025 · Victoria Valle

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