Pandora ico

Pandora

Jewelry Store Near MePennsylvaniaLackawanna CountyScranton

100 Viewmont Mall, Scranton, PA 18508, USA

4.0

Awful I bought two rings from Pandora and this one is so bad and no shower’s with it!!! I go to store they give me the run around I stay calm finally the woman working there gives me a card with a number on it to contact so guess why I did!! So now they are supposed to send me email to send ring back to be given credit back to use in store and guess what that was Bull crap also just like there rings there!! Place is a Big fat Joke of junk jewelry!!! Done ✔️ don’t waste your money!!!

Marjorie Hoover
  • Overview
  • (570) 257-4581
  • stores.pandora.net

Hours

Monday 11:00 AM - 8:00 PM
Tuesday 11:00 AM - 8:00 PM
Wednesday 11:00 AM - 8:00 PM
Thursday 11:00 AM - 8:00 PM
Friday 11:00 AM - 8:00 PM
Saturday 11:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM

Pandora Introduce

For individuals in the Pennsylvania region, particularly those around Scranton, Pandora at Viewmont Mall stands as a renowned destination for expressive and beautifully crafted jewelry. More than just a place to buy accessories, Pandora has established itself globally as a brand that champions personal storytelling through its iconic charm bracelets and a wide array of other jewelry pieces. At the core of Pandora's philosophy is the belief that every piece of jewelry should help you "share, express and experience the transformative power of love," whether it's self-love, love for others, or celebrating life's precious moments. The Scranton location in Viewmont Mall offers a comprehensive selection of their beloved charms, bracelets, rings, necklaces, and earrings, all hand-finished by skilled craftspeople. They also feature their innovative lab-grown diamonds, providing a sustainable and accessible option for those seeking brilliance. While some experiences may vary, the aim is to provide a positive and helpful environment for customers to find pieces that resonate with their unique style and narrative. This article will provide a detailed look into the Pandora store at Viewmont Mall, covering its convenient location, the services it offers, its distinct features, potential promotions, and why it remains a suitable choice for locals.

The Pandora store is ideally situated within the Viewmont Mall at 100 Viewmont Mall, Scranton, PA 18508, USA. This location is highly advantageous for local residents across the greater Scranton area and beyond, as Viewmont Mall is a central and well-established retail hub in Northeastern Pennsylvania.

Accessibility to the Pandora store is very convenient. Located within a major shopping mall, it benefits from extensive parking facilities, making it easy for customers traveling by car from various parts of Scranton, Dunmore, Clarks Summit, and other surrounding communities in Lackawanna County. The mall is located just off the Scranton Carbondale Highway, a key transportation route, ensuring straightforward navigation. Once inside the mall, Pandora is a fully branded store, typically easy to locate within the main shopping corridors. The mall environment provides a comfortable and familiar setting for Browse, and allows shoppers to combine their jewelry purchase with other errands, dining experiences, or leisure activities available at Viewmont Mall. This makes a visit to Pandora not just a shopping trip, but a convenient and integrated part of a day out for many Pennsylvania locals. The store operates during standard mall hours, generally Monday through Saturday from 11:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM, offering broad availability for customers.

Pandora at Viewmont Mall offers a variety of services centered around helping customers find and care for their cherished jewelry pieces.

  • Jewelry Sales: The primary service is the sale of Pandora's extensive collection of jewelry. This includes their renowned charms, charm bracelets (in various metals and styles like snake chains and bangles), rings, necklaces, pendants, and earrings. They also feature their line of lab-grown diamonds.

  • Personalized Storytelling & Gifting: Staff are trained to help customers curate their ideal charm bracelets and jewelry combinations to tell personal stories or celebrate milestones. Whether it's for a birthday, anniversary, or a unique movie character charm, they assist in making selections meaningful and personal.

  • In-Store Engraving: Many Pandora stores offer engraving services, allowing customers to personalize select pieces with messages, dates, or initials, adding an extra layer of sentimentality. It is advisable to confirm if the Viewmont Mall location offers this specific service.

  • Product Care and Advice: While major repairs are typically not performed in-store, staff can provide guidance on proper jewelry care and cleaning to help maintain the beauty and longevity of Pandora pieces. They can advise on how to prevent tarnishing and general wear.

  • Returns and Exchanges: The store facilitates returns and exchanges in accordance with Pandora's corporate policies, typically requiring proof of purchase and adherence to specific timeframes for items in saleable condition.

  • Warranty Service Assistance: Pandora offers a one-year warranty on most products (two years for lab-grown diamond items) for manufacturing defects. While repairs are not typically offered, they assist with warranty claims for replacement or refund as per their policy, guiding customers through the process.

  • Gift Card & Credit Card Acceptance: The store accepts Pandora Gift Cards and the Pandora Credit Card, along with other popular payment options like Afterpay, providing flexible purchasing methods for customers.

  • Buy Online, Pick Up Curbside: For added convenience, the store likely offers services like "Buy Online, Pick Up Curbside" where customers can order online and retrieve their items quickly at the store, minimizing wait times.

Pandora at Viewmont Mall showcases several features and highlights that draw in customers and contribute to its strong brand appeal in the local Pennsylvania market.

  • Globally Recognized Brand with Local Presence: As the "world's largest jewelry brand," Pandora brings its extensive collection and trusted reputation directly to Scranton residents, offering convenience without sacrificing variety or quality.

  • Focus on Personal Expression: Pandora's core strength lies in its concept of customizable charm bracelets, allowing customers to curate unique pieces that tell their personal stories and reflect their individuality. This resonates deeply with those seeking meaningful jewelry.

  • High-Quality Materials at Accessible Price Points: Pandora designs and crafts jewelry from high-quality materials, including sterling silver, Pandora Rose (a unique metal blend plated with 14k rose gold), Pandora Shine (18k gold-plated sterling silver), and solid gold, all offered at "accessible price points." This makes fine jewelry attainable for a wider audience.

  • Ethical and Sustainable Practices: Pandora is a leader in sustainability, committed to using "recycled gold and silver" and aiming to halve greenhouse gas emissions by 2030 and be carbon neutral by 2040. They also ensure their diamonds are "conflict-free," appealing to ethically conscious consumers.

  • Hand-Finished Craftsmanship: Every Pandora piece is "hand-finished by experienced and skilled craftspeople," emphasizing attention to detail and quality that elevates their products beyond mass-produced items.

  • Diverse Collection: Beyond charms and bracelets, they offer a broad selection of rings, necklaces, earrings, and lab-grown diamonds, catering to diverse tastes and occasions. Their collections also feature popular collaborations, such as Disney and Marvel themes.

  • Convenient Payment Options: The store accepts various payment methods, including Pandora Gift Cards, the Pandora Credit Card, and buy-now-pay-later services like Afterpay, offering financial flexibility for customers.

  • Dedicated Staff: While experiences can vary, positive reviews highlight staff who are helpful, provide "pure excellence," and offer "good vibes," enhancing the overall shopping experience.

Pandora consistently engages in various promotions and special offers throughout the year, making their expressive jewelry more accessible to customers. While specific offers can change, these are common types of promotions to look out for:

  • Charm Promotions: A very frequent promotion involves discounts on charms, especially with the purchase of a charm bracelet. For example, offers like "50% OFF SELECTED CHARMS WITH PURCHASE OF A CHARM BRACELET" (e.g., buy one bracelet, get three selected charms at half price) are common.

  • Sitewide/In-Store Sales: Pandora often runs broader sales events, such as "TAKE A FURTHER 20% OFF SALE" on already reduced items, or general percentage-off discounts across categories. These are excellent opportunities for significant savings.

  • Seasonal and Holiday Collections/Offers: Leading up to major holidays like Valentine's Day, Mother's Day, Black Friday, and Christmas, Pandora typically introduces special collections and corresponding promotions, which might include bundled offers or gifts with purchase.

  • Gift with Purchase Promotions: Occasionally, customers might receive a complimentary item (e.g., a limited-edition bracelet or a special charm) when they spend a certain amount.

  • Club Offers: For members of their loyalty program ("My Pandora"), there may be exclusive early access to sales or member-specific discounts.

  • Flexible Payment Options: While not a discount, Pandora offers payment flexibility through services like Afterpay and their own Pandora Credit Card, which may include special financing options (e.g., zero down), making purchases more manageable.

To ensure you're aware of the most current and relevant promotions, it's highly advisable for locals to visit the official Pandora website (specifically their Scranton store page), subscribe to their email newsletter, or check their social media channels. Of course, a visit to the Pandora store at Viewmont Mall will also allow staff to inform you of any in-store exclusive offers. These promotions make it easier to add to your collection or find the perfect gift.

To connect with the Pandora store at Viewmont Mall in Scranton, PA, and explore their collections or inquire about services, here is their essential contact information:

  • Address: 100 Viewmont Mall, Scranton, PA 18508, USA

  • Phone: (570) 257-4581

  • Mobile Phone: +1 570-257-4581

Having both a landline and mobile number provides convenient options for customers to reach out. You can call to confirm store hours, inquire about specific product availability, ask about current promotions, or get assistance with returns or warranty claims. While individual customer experiences with service may vary, the presence of these contact methods ensures accessibility. The physical address provides clear guidance for an in-person visit to Viewmont Mall, where you can experience the store's ambiance and browse the extensive jewelry collection directly. The store's hours are typically Monday-Saturday: 11:00 AM - 8:00 PM and Sunday: 11:00 AM - 6:00 PM, aligning with general mall operating times, making it easy to plan your visit.

For locals in the Pennsylvania region, specifically within the Scranton area, Pandora at Viewmont Mall remains a highly suitable and popular choice for their jewelry needs. Despite varying customer experiences, the store offers compelling reasons why it continues to be a go-to destination.

Firstly, the accessibility and convenience of its location within a major shopping mall are undeniable. For many, integrating a visit to Pandora into a broader shopping trip at Viewmont Mall is highly practical. The ample parking and central location make it an easy destination to reach for residents from Scranton and surrounding communities.

Secondly, Pandora's unique brand proposition, focusing on personal storytelling through customizable charm bracelets and other meaningful jewelry, truly resonates. It provides an avenue for self-expression and commemoration of life's moments through tangible, beautiful pieces. The availability of high-quality materials, including recycled silver and gold and lab-grown diamonds, at accessible price points, means that locals can invest in fine jewelry that aligns with their values without necessarily breaking the bank.

Furthermore, Pandora's global commitment to sustainability and ethical sourcing is a significant draw for an increasingly conscious consumer base. Knowing that your purchase supports a brand actively working towards environmental responsibility adds value beyond the aesthetic appeal of the jewelry itself. While individual service experiences can differ, the underlying aim of Pandora is to provide a comprehensive retail experience, from product discovery to aftercare and warranty support. For those seeking a blend of popular style, personalized options, and a commitment to global responsibility in their jewelry choices, Pandora at Viewmont Mall offers a compelling and readily available solution for locals in Pennsylvania.

Pandora Photos

Pandora 3
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Pandora Location

Pandora

100 Viewmont Mall, Scranton, PA 18508, USA

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Reviews

Awful I bought two rings from Pandora and this one is so bad and no shower’s with it!!! I go to store they give me the run around I stay calm finally the woman working there gives me a card with a number on it to contact so guess why I did!! So now they are supposed to send me email to send ring back to be given credit back to use in store and guess what that was Bull crap also just like there rings there!! Place is a Big fat Joke of junk jewelry!!! Done ✔️ don’t waste your money!!!

Mar 20, 2025 · Marjorie Hoover

Just an all around five start experience!! The staff in this store treated me, my wife and my in-laws with just pure excellence. It was surely a pleasure and just good vibes from the time we walked in the store until the time we walked out the store.

May 23, 2024 · Donald Birch

Horrible customer service! I’ve never felt so u comfortable in a place before. I went there to look at rings and get my finger sized. The two girls there were the least helpful and the most annoyed. The one girl would look to the other for answers but the other girl stood there with her arms crossed and rolled her eyes or would shrug her shoulders. The girl who was suppose to be helping me got annoyed that she had to keep sizing down because I have small fingers. I told them what I was looking for and they gave me the opposite. Neither one answered my questions or helped me in any way. I ended up walking out and going somewhere else. Customers should never be treated this way.

Dec 04, 2023 · Megan

HORRIBLE! Extremely judgemental! Nasty manager! Refused to help me! Questioned me repeatedly about where my jewelry was purchased. Ironically it was all bought at that location less than a year ago! I will never purchase this brand again based on the treatment from the manager and her staff at this store!

Sep 18, 2023 · Kathryn Pierson

Horrible manager name Emma. My family and I was treated horribly by Emma, which turns out she is the manager. The sell retail lady was helping us with everything, here come Emma from left field rudely asking me if I need help. I said excuse me? She then rudely said yes you taking to long. I told her if she was the business or not? After we spent over $500 in the store she was rude for us to get out. While shopping, I was translating for my mother and aunt most of the time. And Rude Emma did not like it at all. I don’t know what her problem was but she was out of line. Basically. Telling us we in to just take what we got and go. Like, I thought the store wanted business? To the point where one of the lady’s (sells person) Emma was also telling to hurry up and charge me almost forgot to charge me for some items, which I had to tell her about. Emma needs should not be allowed to be a Manager. I rather go to another Pandora just so I won’t bump into her again. Emma thank you for making not want to shop in that Pandora anymore. I suggest to get out the field on retail and work in a dark hole all by yourself.

Dec 19, 2021 · Anais Alvarez

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