Lovisa ico

Lovisa

Jewelry Store Near MeNew YorkRichmond CountyNew SpringvilleRichmond Avenue

2655 Richmond Ave Shop 1075, Staten Island, NY 10314, USA

2.0

I’ve never felt so disappointed shopping at Lovisa. I’ve always loved their jewelry and have been a loyal customer because of how unique their pieces are. But today, I had a truly upsetting experience. I walked into the store looking for earrings to match an outfit for my birthday. There was a “3 for $18” sale, so I took my time browsing. During this time, no one greeted me. No one asked if I needed help. I noticed that when other customers walked in after me, they were greeted warmly and even offered assistance right away. Meanwhile, I had already been there for several minutes without any acknowledgment. I couldn’t help but wonder: was I invisible? Or was I treated this way because I’m Black? I genuinely don’t want to jump to conclusions, but it’s hard not to feel like I was being ignored based on how different my experience was from the others around me. Even when I walked out, no one said anything. No “thanks for stopping by,” no “have a good day.” Nothing while other customers got this approach I did not and I was in the store for over 10 minutes and felt completely disregarded. I walked in intending to make a purchase but left feeling hurt, unseen, and questioning whether I was racially profiled. This was not the customer service I expected or deserved. I hope Lovisa reflects on this, because no one should feel the way I did today.

Marsha-lee Levy
  • Overview
  • (347) 943-3801
  • www.lovisa.com

Hours

Monday 11:00 AM - 7:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 11:00 AM - 7:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 11:00 AM - 8:00 PM
Saturday 11:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM

Lovisa Introduce

For New Yorkers who love to express their personal style through unique and on-trend accessories, Lovisa has emerged as a popular destination for fashion jewelry. Located conveniently on Staten Island, Lovisa is known for its constantly evolving collection of stylish pieces, making it a go-to for those seeking to update their look without breaking the bank. Unlike traditional fine jewelers, Lovisa focuses on quick fashion cycles, offering accessible and diverse options that cater to a wide range of tastes and occasions. As residents of a city that thrives on individuality and staying ahead of trends, understanding what stores like Lovisa offer is key to rounding out your accessory game. This article will provide a clear, engaging, and informative overview of Lovisa, detailing its location, typical offerings, and what you might expect from a shopping experience, while also acknowledging important customer feedback.

Lovisa is strategically located at 2655 Richmond Ave Shop 1075, Staten Island, NY 10314, USA. This address places it within a prominent retail hub on Staten Island, likely inside a larger shopping center or mall, making it highly accessible for shoppers. Richmond Avenue is a major thoroughfare, well-known for its commercial activity and retail establishments. For New Yorkers, particularly those on Staten Island, reaching this location is generally straightforward. Multiple local and express bus routes traverse Richmond Avenue, providing connections to various neighborhoods across the island and linking to the Staten Island Railway, which, in turn, connects to the St. George Ferry Terminal for access to Manhattan. If you're traveling by car, shopping centers on Richmond Avenue typically offer ample parking, which is a significant convenience in the often-challenging parking landscape of New York City. Its location within a shopping complex means that a visit to Lovisa can be easily integrated into a larger shopping trip, allowing you to explore other stores and amenities in the area.

Lovisa specializes in providing a wide array of fashion-forward jewelry and accessories designed to keep up with the latest trends. While specific detailed service listings are generally not applicable to this type of fast-fashion jewelry retailer, their core offerings typically include:

  • Fashion Jewelry Sales: A vast and frequently updated collection of rings, necklaces, earrings, bracelets, and body jewelry, often made from base metals, alloys, and synthetic materials, designed for affordability and trend relevance.
  • Ear Piercing Services: Many Lovisa locations offer ear piercing services, often accompanied by the purchase of starter earrings from their selection.
  • Hair Accessories: A range of hair clips, headbands, scrunchies, and other hair adornments to complement their jewelry.
  • Bags and Wallets: Small fashion bags, clutches, and wallets designed to match current accessory trends.
  • Sale Collections: Regular promotions and sales on various items, often featuring "3 for $18" or "50% off" deals to encourage multi-item purchases and capitalize on current trends.
  • Unique and Trendy Pieces: Customers often praise Lovisa for its "unique their pieces are," suggesting a focus on distinctive designs that stand out from more generic offerings.

Lovisa distinguishes itself in the highly competitive New York fashion accessories market through several key features and highlights that appeal to its target demographic of trend-conscious shoppers:

  • Unique and On-Trend Designs: A significant highlight is their ability to offer "unique" pieces that align with current fashion trends, allowing customers to easily update their style. This focus on uniqueness is a strong draw for those looking to express individuality.
  • Affordable Pricing: Lovisa's business model is built around offering stylish accessories at accessible price points, making trendy jewelry available to a broad audience without a significant financial investment.
  • Rapidly Changing Inventory: Their collections are frequently updated to reflect the latest fashion trends, ensuring that there's always something new and exciting to discover with each visit.
  • Convenient Shopping Center Location: Being situated within a major retail complex on Richmond Avenue makes it a convenient stop during a broader shopping excursion, enhancing the overall customer experience.
  • Promotional Offers: Regular sales, such as "3 for $18," are a consistent feature, encouraging customers to purchase multiple items and take advantage of bundled savings.

It is important to acknowledge that some customer experiences at Lovisa, as shared in reviews, have raised concerns regarding service consistency. One review described feeling "disappointed," "ignored," and "completely disregarded," questioning if they were "racially profiled" due to a lack of greeting or assistance compared to other customers. Another review cautioned about discrepancies in advertised discounts, stating, "they write on the stand that there is a 50% discount, but it turns out that it is not." While these experiences highlight potential areas for improvement, they also provide prospective customers with a more complete understanding of the diverse customer experiences that can occur.

Lovisa frequently offers various promotions and special offers to entice customers and encourage purchases, aligning with their fast-fashion retail model. While specific, fixed promotions are not always guaranteed and can vary by location and time, common types of offers include:

  • Multi-Buy Deals: The "3 for $18" sale mentioned in a review is a classic example, where customers receive a discount when purchasing multiple items. Other variations like "2 for X price" or "buy one, get one X% off" are also common.
  • Percentage Discounts: Often, Lovisa will feature prominent "50% off" or similar percentage discounts on specific collections or store-wide during seasonal sales or promotional periods. However, as noted in a customer review, it's advisable to carefully verify the terms and conditions of these discounts at the point of purchase to avoid misunderstandings regarding eligibility.
  • Seasonal Sales: Expect promotions around major holidays (e.g., Black Friday, Valentine's Day, Mother's Day, year-end clearance) and seasonal transitions, when they clear out older inventory to make way for new trends.
  • Limited-Time Offers: Flash sales or short-term promotions might be introduced to generate excitement and drive immediate purchases.

For the most up-to-date and accurate information on current promotions or special offers, New Yorkers should always visit the Lovisa store directly or check their official website. It is also wise to confirm the exact terms of any advertised discounts with a staff member before making a purchase, as one customer experienced discrepancies.

To connect with Lovisa at their Staten Island location for any inquiries or to explore their collection, please use the following contact information:

Address: 2655 Richmond Ave Shop 1075, Staten Island, NY 10314, USA

Phone: (347) 943-3801

Mobile Phone: +1 347-943-3801

While direct phone contact is available, for general product Browse and an understanding of current trends, visiting the store in person is often the best way to experience Lovisa's offerings, given their rapidly changing inventory. If you have specific concerns or questions about pricing, policies, or customer service, calling ahead may be helpful, but direct engagement in-store might be necessary to resolve issues or confirm details, especially concerning advertised discounts.

For locals in New York, particularly on Staten Island, Lovisa offers a compelling option for those seeking unique and trendy fashion jewelry without a significant investment. Its strength lies in providing a vast and constantly updated selection of stylish accessories at affordable prices, catering to the New Yorker's desire for personal expression and staying current with fashion trends. The convenience of its location within a major shopping hub further enhances its appeal. However, it is important for prospective customers to be aware of the varied customer experiences reported, particularly concerning service interactions and discount clarity, and to approach their visit with these points in mind. Despite these concerns, for those prioritizing on-trend designs and accessibility, Lovisa remains a suitable choice for updating their accessory collection. By understanding both its strengths in unique, affordable fashion and areas for potential attention, New Yorkers can make an informed decision on whether Lovisa is the right fit for their jewelry and accessory needs.

Lovisa Photos

Lovisa 4
Lovisa 4

Lovisa Location

Lovisa

2655 Richmond Ave Shop 1075, Staten Island, NY 10314, USA

Get directions

Reviews

I’ve never felt so disappointed shopping at Lovisa. I’ve always loved their jewelry and have been a loyal customer because of how unique their pieces are. But today, I had a truly upsetting experience. I walked into the store looking for earrings to match an outfit for my birthday. There was a “3 for $18” sale, so I took my time browsing. During this time, no one greeted me. No one asked if I needed help. I noticed that when other customers walked in after me, they were greeted warmly and even offered assistance right away. Meanwhile, I had already been there for several minutes without any acknowledgment. I couldn’t help but wonder: was I invisible? Or was I treated this way because I’m Black? I genuinely don’t want to jump to conclusions, but it’s hard not to feel like I was being ignored based on how different my experience was from the others around me. Even when I walked out, no one said anything. No “thanks for stopping by,” no “have a good day.” Nothing while other customers got this approach I did not and I was in the store for over 10 minutes and felt completely disregarded. I walked in intending to make a purchase but left feeling hurt, unseen, and questioning whether I was racially profiled. This was not the customer service I expected or deserved. I hope Lovisa reflects on this, because no one should feel the way I did today.

May 29, 2025 · Marsha-lee Levy

BEWARE. You have to be very careful, they write on the stand that there is a 50% discount, but it turns out that it is not. I do not recommend.

Jul 03, 2022 · Andrey Kustovs

Staff was not very informational. I was not informed that certain sales with body jewelry were final and not returnable due to covid. It would be nice if customers were informed at the time of purchase from the staff of what’s returnable and what is not.

Jan 05, 2021 · Katelynn Criss-Carboy

Great customer service friendly staff read sales post carefully which states up to 50% or etc,...

Sep 25, 2022 · See For Your Eyez c4uri'zonly

May 22, 2021 · Melody Diaz

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