Jewelry Store Near MeNew JerseyUnion CountyElizabethKapkowski Road
651 Kapkowski Rd # 1440, Elizabeth, NJ 07201, USA
I wanted to warn everyone about my experience on December 21st, 2024, at the Diamond Lovers Jewelry Store in the New Jersey Garden Mall. This experience started as something glamorous, in which we were greeted by two brothers from Egypt who claimed to be the owners. They began by offering us water bottles and fruit to entice us to see their collection of wedding rings. We continued to say to them that this was the first location we had come to have an experience and that we hoped to collect information that we could then go to other places and learn more about wedding bands and diamonds. At first, they claimed to agree and understand our approach. They continued to move us from area to area in hopes of getting us intrigued and interested in an item. As we continued to experience their approach, we also witnessed times when the owners rushed the female staff who had been working with us to not engage in conversation but to focus on making a sale. After a prolonged period, my fiancé and I set aside some rings to be provided at a price. Throughout this time, we asked for prices, and prices were denied. Towards the end, they gave us a very high collection price. They said yes when I asked if that was their final offer. I reminded them that we had instructed them from the beginning that we were collecting prices so that we could go with the bidder that we decided on. At that time, they became very oppositional and intimidating. They began to say words such as “we have been dedicating all this time to you in hopes that you would buy from us,” and they began to make us uncomfortable. My wife began to cry, and she said to them, “This is the first time that I am going out to get a wedding ring, and your behavior is making my experience a negative one. Please stop”. They continued to make their point very clear that this would be the lowest price they would give us, then began to lower it. At this point, my wife was anxious, and in response to her wellness, I told the Egyptian brothers I'm very sorry if we have misled you, but we will leave now. They continue to become agitated and verbalize words that would not be appreciated. So, I am writing this for all of you who may have also been victims of these two brothers from Egypt and their method of persuading you to shop from them. I wanted to share that we walked past Halzerg Diamonds Outlet shortly after leaving and met a very gentle man named Steve Talis. Steve was very gentle and delicate with us. Steve offered us an opportunity to sit, and he began to educate us on different diamonds and gold cuts, shapes, and differences between lab-grown diamonds and other diamonds. Despite the time that Steve dedicated to us and offered us water bottles, what intrigued us the most was Steve's good manners and gentleness. We also told Steve we would shop at other locations, and his behavior was encouraging. He insisted that we shop around, and then he confidently stated I also would like you to get the best opportunity available. My fiancé and I walked away and began to visit other locations; however, we began to experience negative experiences as those felt at Diamond Lovers with the two Egyptian brothers, who were very persistent, and their behavior made us uncomfortable. Being religious believers, we interpret this negative behavior as a sign that we do not want to welcome any merchandise from a negative experience. No matter the inconvenience that we experienced, we returned to Helzberg's Diamond Outlet and looked explicitly for Steve Talis. I shared my insecurities concerning the expense of buying the wedding bands, and he told me about a special plan I can qualify for. I am documenting this to create a file of good vendors concerned about the community's welfare. Starting a marriage and making the right choice began for us at Helzberg's Diamond Outlet when we met Steve Talis. We will never forget you, Steve, as a great man who blessed us with our wedding bands and helped us achieve a successful marriage, that we strongly believe will last a lifetime, till death do us part.
For residents of New Jersey exploring options for fine jewelry, particularly engagement rings and wedding bands, The Mills at Jersey Gardens in Elizabeth offers a wide array of choices, including Diamond Crown. When embarking on the significant journey of selecting jewelry, especially for momentous occasions, understanding the various approaches and experiences offered by different retailers is key. Diamond Crown, situated within this bustling mall, presents itself as one of many destinations where shoppers can browse collections and consider purchases. This overview aims to provide factual information about Diamond Crown, based on available public feedback, to help New Jersey locals make informed decisions as they navigate their jewelry shopping endeavors.
The process of finding the perfect piece of jewelry, especially for life's biggest celebrations, should ideally be a comfortable and positive one. In a vibrant retail environment like The Mills at Jersey Gardens, it's beneficial for consumers to be aware of the different sales styles and customer interactions they might encounter. This article details the location and accessibility of Diamond Crown, outlines the types of services and products they offer based on customer experiences, and highlights any notable features or considerations mentioned in public reviews. The goal is to equip New Jersey shoppers with relevant information, enabling them to approach their visit to Diamond Crown with a clearer understanding of what to expect.
Diamond Crown is located at 651 Kapkowski Rd # 1440, Elizabeth, NJ 07201, USA. This address places it within The Mills at Jersey Gardens, a prominent outlet mall in Elizabeth, New Jersey. The mall's strategic location makes it a popular shopping destination for residents across New Jersey and even neighboring states. For those driving, The Mills at Jersey Gardens provides extensive parking facilities, making it convenient for visitors to arrive by car. The mall is easily accessible via major New Jersey highways, including the New Jersey Turnpike (I-95), US Route 1/9, and I-78, offering direct road connections. Public transportation options are also available for New Jersey locals. Various NJ Transit bus lines serve The Mills at Jersey Gardens, with routes connecting from surrounding towns and cities, including a short distance from Newark Liberty International Airport (EWR). This robust connectivity ensures that whether you prefer to drive or utilize public transit, reaching Diamond Crown within this popular mall environment is a straightforward and accessible experience.
Based on customer reviews, Diamond Crown, referred to as "Diamond Lovers Jewelry Store" in one review, appears to focus primarily on high-value jewelry pieces, especially those related to significant life events. Here's an outline of the services customers might experience:
Wedding Rings and Engagement Rings: The store clearly positions itself as a destination for bridal jewelry, with staff actively showcasing collections of wedding and engagement rings to potential customers.
Diamond Sales and Consultation: Given the focus on engagement and wedding rings, it's evident that they deal with diamonds, and staff are involved in discussions around their collection. However, the nature of information provided about diamonds (e.g., cuts, shapes, lab-grown vs. natural) from the store's perspective is not clearly detailed in the provided reviews, in contrast to how other jewelers might educate customers.
Jewelry Sales: Beyond bridal, they offer other jewelry items, as evidenced by a customer purchasing a "bangle."
Initial Customer Engagement: Staff may offer amenities like water bottles and fruit upon entry, aiming to create a welcoming and enticing atmosphere to encourage customers to view their collection.
Customer Accommodation (Limited): One customer mentioned they were initially hesitant to exchange a broken bangle, offering a "melting price" instead. This indicates that their return or exchange policy for damaged items might be restrictive.
Based on the provided customer reviews, here are some features and highlights observed regarding Diamond Crown (also referred to as "Diamond Lovers Jewelry Store"):
Initial Welcoming Atmosphere: The store attempts to create a luxurious and inviting environment upon entry, offering amenities like water bottles and fruit to engage potential customers.
Focus on Bridal Jewelry: They have a clear emphasis on showcasing and selling wedding and engagement rings, indicating a specialty in this significant market segment.
Persistent Sales Approach: Reviews suggest a sales approach that is persistent and aims to convert initial inquiries into immediate sales. This includes efforts to keep customers engaged for prolonged periods and to prevent staff from engaging in extensive conversation that isn't sales-focused.
Direct Negotiation on Price: Prices are initially withheld and then presented as a high "collection price," followed by a willingness to lower it through negotiation, suggesting a flexible pricing strategy.
Limited After-Sales Support for Damaged Items: One review indicates a reluctance to exchange a recently purchased, broken item, offering only a "melting price" as an alternative. This suggests a potentially challenging customer service experience regarding product durability and post-purchase resolution.
Owner-Operated Presence: The mention of "two brothers from Egypt who claimed to be the owners" indicates an owner-operated establishment, where the proprietors are directly involved in the sales process.
Based on the provided customer reviews, explicit "promotions or special offers" from Diamond Crown are not detailed in a traditional sense. Instead, the sales approach described involves direct negotiation on pricing. Customers reported being given a "very high collection price" initially, which was then lowered upon insistence. This suggests that the "special offer" or best price is not a publicly advertised deal but rather a result of in-store negotiation during the sales process. There is no information about seasonal sales, loyalty programs, financing options, or other typical promotional activities. Customers seeking the best price would need to engage in direct discussions with the sales staff. As such, for New Jersey locals, understanding that pricing may be flexible and open to negotiation upon direct inquiry is the primary "special offer" insight available from the provided data. It is always advisable for consumers to be prepared to discuss pricing and to compare offers if they are considering a purchase from Diamond Crown.
For those interested in visiting Diamond Crown, you can find them at the following location. Please note that the reviews provided describe an experience that some customers found uncomfortable regarding sales tactics and product returns, and it's always advisable to approach with an awareness of these past customer experiences.
Address: 651 Kapkowski Rd # 1440, Elizabeth, NJ 07201, USA
Phone: (908) 289-7087
Mobile Phone: +1 908-289-7087
For New Jersey locals considering jewelry purchases, especially for significant items like engagement or wedding rings, understanding the landscape of options available at The Mills at Jersey Gardens is important. Diamond Crown is one such option. Based on the provided customer feedback, it's advisable for local shoppers to approach their visit with clear intentions and be prepared for a direct, negotiation-heavy sales process. While the store offers a range of wedding rings and other jewelry, past customer experiences suggest a persistent sales approach and potential challenges with post-purchase support for product issues. Therefore, New Jersey consumers who value a gentle, educational, and no-pressure shopping environment, or who prioritize transparent return/exchange policies, may wish to explore all available options within the mall or beyond, to ensure their jewelry buying experience aligns with their expectations for comfort and satisfaction. Being well-informed about diverse sales approaches will help New Jersey residents make the best choice for their important purchases.
651 Kapkowski Rd # 1440, Elizabeth, NJ 07201, USA
Get directionsI wanted to warn everyone about my experience on December 21st, 2024, at the Diamond Lovers Jewelry Store in the New Jersey Garden Mall. This experience started as something glamorous, in which we were greeted by two brothers from Egypt who claimed to be the owners. They began by offering us water bottles and fruit to entice us to see their collection of wedding rings. We continued to say to them that this was the first location we had come to have an experience and that we hoped to collect information that we could then go to other places and learn more about wedding bands and diamonds. At first, they claimed to agree and understand our approach. They continued to move us from area to area in hopes of getting us intrigued and interested in an item. As we continued to experience their approach, we also witnessed times when the owners rushed the female staff who had been working with us to not engage in conversation but to focus on making a sale. After a prolonged period, my fiancé and I set aside some rings to be provided at a price. Throughout this time, we asked for prices, and prices were denied. Towards the end, they gave us a very high collection price. They said yes when I asked if that was their final offer. I reminded them that we had instructed them from the beginning that we were collecting prices so that we could go with the bidder that we decided on. At that time, they became very oppositional and intimidating. They began to say words such as “we have been dedicating all this time to you in hopes that you would buy from us,” and they began to make us uncomfortable. My wife began to cry, and she said to them, “This is the first time that I am going out to get a wedding ring, and your behavior is making my experience a negative one. Please stop”. They continued to make their point very clear that this would be the lowest price they would give us, then began to lower it. At this point, my wife was anxious, and in response to her wellness, I told the Egyptian brothers I'm very sorry if we have misled you, but we will leave now. They continue to become agitated and verbalize words that would not be appreciated. So, I am writing this for all of you who may have also been victims of these two brothers from Egypt and their method of persuading you to shop from them. I wanted to share that we walked past Halzerg Diamonds Outlet shortly after leaving and met a very gentle man named Steve Talis. Steve was very gentle and delicate with us. Steve offered us an opportunity to sit, and he began to educate us on different diamonds and gold cuts, shapes, and differences between lab-grown diamonds and other diamonds. Despite the time that Steve dedicated to us and offered us water bottles, what intrigued us the most was Steve's good manners and gentleness. We also told Steve we would shop at other locations, and his behavior was encouraging. He insisted that we shop around, and then he confidently stated I also would like you to get the best opportunity available. My fiancé and I walked away and began to visit other locations; however, we began to experience negative experiences as those felt at Diamond Lovers with the two Egyptian brothers, who were very persistent, and their behavior made us uncomfortable. Being religious believers, we interpret this negative behavior as a sign that we do not want to welcome any merchandise from a negative experience. No matter the inconvenience that we experienced, we returned to Helzberg's Diamond Outlet and looked explicitly for Steve Talis. I shared my insecurities concerning the expense of buying the wedding bands, and he told me about a special plan I can qualify for. I am documenting this to create a file of good vendors concerned about the community's welfare. Starting a marriage and making the right choice began for us at Helzberg's Diamond Outlet when we met Steve Talis. We will never forget you, Steve, as a great man who blessed us with our wedding bands and helped us achieve a successful marriage, that we strongly believe will last a lifetime, till death do us part.
Apr 21, 2025 · Dennis GrauI brought a bangle for almost 400$ and that shit broke after my third wear. A few weeks ago I put the shot on a it broke!!!’ I come over here to exchange for something different and the refused😡instead they offer me melting price 😵💫like fr?!!!! And the customer service was a mess, unprofessional
Sep 11, 2024 · Khandie marie AdolpheLove the service that this place offers. Their diamonds & gold jewelry are excellent quality. Nancy is an amazing sales person. She met all my Christmas shopping needs.
Dec 15, 2022 · D S DPLEASE DO NO SHOP AT THAT STORE. They are scammers and HORRIBLE STORE… selling FAKE gold with not return policy OF COURSE because no one would ever keep their pieces. Stay away from that store.
Nov 20, 2023 · Rafaela MatosI bought a gold chain and a week later it tore off because it was badly welded I went to the store and the man told me that it was my fault that he had nothing to do with it and a week later it tore off again
Mar 12, 2023 · Sebastian Aguilar
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