3.0

Warning: Stay Away from This Store – Misleading Sales and Poor Product Quality I had a very disappointing experience with this store and want to warn others. A couple of months ago, I purchased a gold chain with what the sales staff claimed were real rubies. Their entire sales pitch focused on how precious and valuable the stones were, saying that the high price was due to the real rubies. The chain was priced at $1,200, and we bought it at a “discount” for $725. Fast forward just two months, the hook of the chain broke. We returned to the store hoping to exchange it for something sturdier, expecting they might deduct some making charges but honor the value of the piece based on the supposedly valuable stones. To our shock, they now claimed the chain is only worth $300. Even worse, they completely dismissed the stones they once hyped up, they no longer called them rubies and said they “don’t consider” those stones in the value. So what was initially sold as a high-end piece with real rubies is now treated like cheap costume jewelry. Please be cautious, do not fall for claims about real rubies or emeralds. The stones are not what they claim, and the value they present while selling will not hold up if you go back. This store is misleading and feels like a complete scam. The store manager, Prakash (possibly Prakash Virani). The staff was very disrespectful and dismissive, the way they spoke to us. I strongly do not recommend shopping here. You're better off spending a little more at a trustworthy, reputable jeweler than wasting your money here.

Kavya Ganesh
  • Overview
  • (732) 283-2365
  • www.viranijewelers.com

Hours

Monday Closed
Tuesday 11:00 AM - 7:00 PM
Wednesday 11:00 AM - 7:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 11:00 AM - 8:00 PM
Saturday 11:00 AM - 8:00 PM
Sunday 11:00 AM - 8:00 PM

Virani Jewelers Introduce

For New Jersey residents seeking a diverse selection of jewelry, particularly 22K Indian gold and diamond pieces, Virani Jewelers in Iselin has been a prominent name in the local market. Established in 1987, Virani Jewelers has built a presence with multiple locations in the Iselin area, aiming to cater to a wide range of tastes and cultural preferences. They position themselves as a reputable seller of authentic 22K gold Indian jewelry, offering a unique shopping experience for those looking for pieces that resonate with personal style and heritage.

The store's offerings span various categories, from intricate necklaces and earrings to timeless bangles and rings, suitable for diverse occasions including weddings and festivals. They emphasize craftsmanship and authenticity in their collections, aiming to provide customers with high-quality pieces. However, as with any significant purchase, especially in the jewelry sector, it is always prudent for consumers to thoroughly research and engage directly with the store to ensure their expectations are met.

Location and Accessibility

Virani Jewelers has multiple locations in Iselin, New Jersey, making them accessible to residents across the region. The specific address provided for this article is 24 Marconi Ave, Iselin, NJ 08830, USA. Marconi Avenue is part of the extensive network of roads in Iselin, a well-known commercial and cultural hub in Middlesex County. This location offers straightforward access for customers traveling from various parts of New Jersey. Its position within the Iselin area means that it is generally easy to find, whether you are utilizing GPS or familiar with the local landscape. Ample parking options are typically available in the vicinity of commercial areas like this, contributing to a convenient and stress-free visit for shoppers.

Beyond the Marconi Ave location, Virani Jewelers also has stores at 1343 Oak Tree Road and 1394 Oak Tree Road in Iselin, further enhancing their accessibility within the New Jersey community. These multiple convenient locations on prominent roads aim to serve a broad customer base seeking their specific jewelry offerings.

Services Offered

Virani Jewelers offers a range of products and services, primarily focusing on 22K Indian gold jewelry. Their comprehensive offerings aim to cater to various customer needs and preferences:

  • Extensive Jewelry Collections:
    • 22K Gold Jewelry: A wide array of authentic 22K gold Indian jewelry, including bangles, bracelets, earrings, necklaces, chains, rings, and pendants. They highlight both traditional and contemporary designs.
    • Diamond Jewelry: Collections featuring diamonds, including engagement rings and diamond consultations.
    • Bridal Jewelry: Specialized bridal jewelry viewing and selections for weddings and engagements, with options for customization.
    • Men's and Kids' Collections: Dedicated sections for men's chains and pendants, and kids' bangles, necklaces, pendants, and earrings.
    • Gemstone Pieces: Items featuring precious stones such as rubies, emeralds, and sapphires, alongside cubic zirconia and pearls.
  • Engagement Ring Customization and Diamond Consultations: Assisting customers in designing unique engagement rings and providing expert advice on diamonds.
  • Jewelry Engraving: Offering personalization services for jewelry pieces.
  • Jewelry Cleaning & Repairs: Providing maintenance and repair services for jewelry.
  • Store Pick-Up: Convenient option for online purchases.
  • Online Shopping and App: Customers can browse and purchase jewelry through their website and dedicated mobile app, with options for free and fast shipping within the US on orders over $250.
  • Certificate of Authenticity: Each gold jewelry purchase reportedly includes a certificate of authenticity to assure quality and value.

Features / Highlights

Virani Jewelers aims to distinguish itself with several features, some of which are highlighted on their official website and in various listings. However, customer experiences as presented in the provided reviews offer a contrasting perspective:

  • Specialization in 22K Indian Gold Jewelry: A primary focus on authentic 22K gold Indian jewelry, offering a wide range of designs that reflect cultural heritage and modern trends.
  • Over 30 Years in Business (Established 1987): This long history suggests a seasoned presence in the jewelry market.
  • Multiple Iselin Locations: With multiple stores on Oak Tree Road and Marconi Avenue, they aim for convenient accessibility for customers in the New Jersey area.
  • Online Shopping and App: Provides modern shopping convenience with website and mobile app access, offering free 2-day shipping on orders over $250 and easy returns for online sales.
  • GIA Experts: Reportedly has GIA experts on staff to assist with diamond consultations and ensure quality.
  • Diverse Collections: Curates distinct collections from around the world, emphasizing beauty and history in their pieces.

Note on Customer Experience (from provided reviews): It is important for prospective customers to be aware of the experiences shared in the provided reviews, which highlight significant concerns regarding transparency, product value, and customer service. These include allegations of misleading sales practices regarding stone authenticity (rubies being dismissed as valueless later), inconsistent pricing between locations, refusal to provide purchase records for long-term customers, and disrespectful staff interactions. These contrasting perspectives are crucial for a balanced understanding of the customer experience at Virani Jewelers.

Promotions or Special Offers

Virani Jewelers does engage in promotions, as seen on their website and social media. Examples of promotions they have offered include:

  • Discounts on 22K Gold Chains: They have offered promotions like "Take 15% off 22K Gold Chains with code CHAIN15."
  • Online Purchase Incentives: Previously, they have offered "$50 off your First online purchase of $500 and up."
  • Diamond Jewelry Sales: Promotions such as "Up to 65% off diamond jewelry," advertised with certified natural diamonds and a lifetime guarantee.
  • Free & Fast Shipping: Virani offers free 2-day shipping throughout the continental United States on purchases of $250 or more.
  • Return Policy for Online Sales: They offer a 15-day money-back guarantee or exchange for online purchases, with an exception for sale items (exchanges only).

For the most current and specific promotions, including any seasonal sales, financing options, or in-store-only deals, New Jersey residents are encouraged to directly visit one of their Iselin locations, call them, or check their official website or social media channels.

Contact Information

To connect with Virani Jewelers, you can use the following details for their Marconi Ave location:

  • Address: 24 Marconi Ave, Iselin, NJ 08830, USA
  • Phone: (732) 283-2365 (Main) or (732) 283-4999 (Another listed number for Marconi Ave).
  • Mobile Phone: +1 732-283-2365

They also have additional locations at 1343 Oak Tree Rd, Iselin, NJ 08830, and 1394 Oak Tree Rd, Iselin, NJ 08830. Their general store hours are typically Tuesday to Sunday, 12 PM to 8 PM, and closed on Mondays. However, it's always advisable to confirm the most current hours by calling ahead or checking their official website, especially for specific locations or during holidays.

Conclusion: Why this place is suitable for locals

For New Jersey residents considering a jewelry purchase, particularly those interested in 22K Indian gold and diamond jewelry, Virani Jewelers in Iselin offers a range of products and services. With multiple locations in the area and a long-standing presence since 1987, they aim to be a convenient option for local shoppers. Their extensive collections cater to diverse tastes, including traditional Indian designs, bridal jewelry, and pieces for men and children, making them a potential one-stop shop for various occasions.

The availability of services such as engagement ring customization, jewelry repairs, and certificates of authenticity for gold purchases are features that many customers seek in a jeweler. The convenience of online shopping with shipping options further broadens their reach. However, prospective customers in New Jersey are strongly advised to consider the detailed customer reviews provided. These reviews highlight significant concerns regarding sales transparency, consistency in pricing between their own locations, challenges with record-keeping for loyal customers, and instances of disrespectful customer service. While some aspects of their business model, such as the product range and multiple locations, may seem appealing, a thorough personal assessment of their service and adherence to promises before making a purchase is crucial for any local customer.

Virani Jewelers Photos

Virani Jewelers 5
Virani Jewelers 5
Virani Jewelers 5
Virani Jewelers 5
Virani Jewelers 5
Virani Jewelers 5

Virani Jewelers Location

Virani Jewelers

24 Marconi Ave, Iselin, NJ 08830, USA

Get directions

Reviews

Warning: Stay Away from This Store – Misleading Sales and Poor Product Quality I had a very disappointing experience with this store and want to warn others. A couple of months ago, I purchased a gold chain with what the sales staff claimed were real rubies. Their entire sales pitch focused on how precious and valuable the stones were, saying that the high price was due to the real rubies. The chain was priced at $1,200, and we bought it at a “discount” for $725. Fast forward just two months, the hook of the chain broke. We returned to the store hoping to exchange it for something sturdier, expecting they might deduct some making charges but honor the value of the piece based on the supposedly valuable stones. To our shock, they now claimed the chain is only worth $300. Even worse, they completely dismissed the stones they once hyped up, they no longer called them rubies and said they “don’t consider” those stones in the value. So what was initially sold as a high-end piece with real rubies is now treated like cheap costume jewelry. Please be cautious, do not fall for claims about real rubies or emeralds. The stones are not what they claim, and the value they present while selling will not hold up if you go back. This store is misleading and feels like a complete scam. The store manager, Prakash (possibly Prakash Virani). The staff was very disrespectful and dismissive, the way they spoke to us. I strongly do not recommend shopping here. You're better off spending a little more at a trustworthy, reputable jeweler than wasting your money here.

May 29, 2025 · Kavya Ganesh

Request everyone to please read the review before making the purchase. As a loyal customer of over 10 years, I've built what I believed was a trusting relationship with Virani. I've made numerous purchases over the years and had always recommended them to friends and family. ## Issues Encountered ### Poor Record Keeping After losing my receipts and documentation in a recent flood that damaged my home, I visited the store seeking assistance with proof of purchase for insurance purposes. Despite being a recognizable face who has shopped there for a decade, the staff claimed they had no records of my purchases and refused to provide any documentation to help with my insurance claim. ### Inconsistent and Deceptive Pricing On the same day, I visited both of their Oak Tree locations (less than 30 minutes apart) to purchase a gold coin: - The first location quoted me Price A - The second location quoted me Price B (lower than Price A) - When I returned to the second location to make the purchase at the lower quoted price, they refused to honor their original quote - They claimed they could only sell at the higher price (quoted by their other location) - This all happened within a 30-minute timeframe ## Impact This experience has left me feeling: - Disrespected as a long-term customer - Frustrated by their lack of customer service - Concerned about their business ethics regarding pricing - Without proper documentation needed for insurance after a personal disaster ## Conclusion After 10 years of loyalty, I'm deeply disappointed by the lack of customer care and questionable business practices I've experienced. A business that values its customers should maintain proper records and honor their quoted prices. I cannot recommend this establishment to others and will be taking my business elsewhere in the future.

Apr 06, 2025 · hiteshree patel

Virani jewelers was one of the best jewelers where we bought our daughter’s necklace set from NJ .. Staff were very friendly and polite and gave us the best price. They treated us so well and made us buy more but definitely worth the purchase.. Virani jewelers made us happy ❤️Will definitely recommend to all and will visit again for sure 👍🏼

Apr 04, 2024 · subha subbiah

The online baby bracelet was of low quality; the end hook joint came off. You can only get a refund or replacement within three days. The website showed good pictures and a certificate, but in reality, the certificate wasn't sent, and the quality was poor.

Aug 31, 2024 · Sandy Patel

Terrible experience! DO NOT BUY FROM THIS STORE!!! They’re RACIST. INCOMPETENT. FRAUDULENT & STUCK UP (except for RUTH, she was kind and exceptionally experienced). I went with my nephew to buy some 22k gold chains and the entire time they were acting like we stole something. They called security to block our car and made us uncomfortable throughout the entire process. The next day I came back with my 7year old daughter to purchase more gold, hoping the first day was a mistake but unfortunately they called security on my daughter & I to watch us AGAIN. One of the sales people had the nerve to speak rudely to my daughter and that’s when I let them have it. Please Save yourself the headache of going to this store, You’ll be thankful you did.

Jul 21, 2023 · Francis Okafor

Jewelry Store Near Me

Sona Jewelers

Sona Jewelers

6 Marconi Ave, Iselin, NJ 08830, USA

Malabar Gold & Diamonds - Iselin - New Jersey

Malabar Gold & Diamonds - Iselin - New Jersey

1348 Oak Tree Rd, Iselin, NJ 08830, USA

London Jewelers

London Jewelers

1352 Oak Tree Rd, Iselin, NJ 08830, USA

Dazzle Jewelry & Silver

Dazzle Jewelry & Silver

1332 Oak Tree Rd, Iselin, NJ 08830, USA

Sara Jewelry

Sara Jewelry

1352 Oak Tree Rd, Iselin, NJ 08830, USA

Reema Jewelers

Reema Jewelers

1358 Oak Tree Rd # 6, Iselin, NJ 08830, USA

Shiv Sangam Jewelers

Shiv Sangam Jewelers

1358 Oak Tree Rd #5, Iselin, NJ 08830, USA

Art Kundan USA

Art Kundan USA

next to Bombay talk, 1358 Oak Tree Rd #5, Iselin, NJ 08830, USA

Kalyan Jewellers

Kalyan Jewellers

1337- 1339 Oak Tree Rd, Iselin, NJ 08830, USA

Treasures

Treasures

1358 Oak Tree Rd #5, Iselin, NJ 08830, USA

Virani Jewelers

Virani Jewelers

1341-1343 Oak Tree Rd, Iselin, NJ 08830, USA

GEHENA FASHION JEWELRY STORE

GEHENA FASHION JEWELRY STORE

1361 Oak Tree Rd, Iselin, NJ 08830, USA