Twin Jewelers of Pleasantville ico

Twin Jewelers of Pleasantville

Jewelry Store Near MeNew YorkWestchester CountyPleasantvilleWheeler Avenue

3 Wheeler Ave, Pleasantville, NY 10570, USA

4.0

Made my Mother Cry We are beyond grateful for what Gregg and Twin Jewelers did for us. Seven years ago, my father lost his wedding ring at TSA, a cherished symbol of my parents’ love and history. My mother brought Gregg her ring as a reference, hoping he could recreate my father’s original wedding band. When we picked it up, we were absolutely stunned—it was a perfect replica of the ring he lost. It felt like a piece of their history had been restored. Seeing the joy and tears in my mother’s eyes was priceless. Thank you, Gregg and Twin Jewelers, for bringing back something so meaningful to our family. Your talent and care mean the world to us.

LoriAnn Sarno
  • Overview
  • (914) 747-8946

Hours

Monday Closed
Tuesday 10:30 AM - 6:00 PM
Wednesday 10:30 AM - 6:00 PM
Thursday 10:30 AM - 6:00 PM
Friday 10:30 AM - 6:00 PM
Saturday 10:30 AM - 6:00 PM
Sunday Closed

Twin Jewelers of Pleasantville Introduce

In the vibrant tapestry of local businesses that make up the unique character of New York, finding a jewelry store that combines exquisite craftsmanship with a truly personal touch can be a rare and valuable discovery. Twin Jewelers of Pleasantville stands out as a distinguished establishment that has earned the trust and admiration of its community. This isn't just a place to buy a piece of jewelry; it's a destination where cherished memories are preserved, new legacies are forged, and every customer's vision is brought to life with meticulous care.

Located in the heart of Pleasantville, Twin Jewelers embodies the essence of a traditional, family-oriented business while embracing contemporary design and repair techniques. Their reputation is built on a foundation of exceptional quality, unparalleled customer service, and an innate ability to understand and fulfill the unique desires of each individual who walks through their doors. Whether you're seeking a custom-designed engagement ring, a thoughtful anniversary gift, or expert repair for a beloved family heirloom, Twin Jewelers offers a level of dedication and skill that truly sets them apart.

For New Yorkers who value authenticity and personalized service, Twin Jewelers of Pleasantville represents a beacon of reliability and artistry. It’s a place where you can feel confident that your precious items are in the hands of seasoned professionals, and where the creation of new pieces is a collaborative and exciting journey. Their commitment to making customers "cry" with joy – as one moving testimonial recounts – speaks volumes about the emotional connection they forge through their work, making them a cornerstone of the Westchester County jewelry scene.

Location and Accessibility

Twin Jewelers of Pleasantville is ideally situated at 3 Wheeler Ave, Pleasantville, NY 10570, USA. This prime location places it right in the heart of the charming village of Pleasantville, a well-regarded community in Westchester County, New York. The store's position on Wheeler Avenue means it is easily accessible and likely benefits from the village's pedestrian-friendly layout.

Pleasantville is known for its walkable downtown area, making it convenient for local residents to visit Twin Jewelers whether on foot or by car. For those driving, street parking or nearby public parking options are typically available in such village centers, ensuring a hassle-free visit. The village itself is well-connected by local roadways, providing easy access from neighboring towns and communities throughout Westchester County, including Chappaqua, Armonk, Mount Kisco, and Briarcliff Manor.

Furthermore, Pleasantville boasts a Metro-North Railroad station (Harlem Line), making it a convenient destination for those traveling from New York City or other parts of the Hudson Valley. The station is usually within a short walking distance of the village's main commercial thoroughfares, including Wheeler Avenue. This excellent accessibility, coupled with the pleasant village atmosphere, contributes significantly to Twin Jewelers' appeal as a go-to destination for discerning jewelry customers from across the wider New York region.

Services Offered

Twin Jewelers of Pleasantville provides a comprehensive range of services, catering to a diverse clientele seeking both new creations and expert care for existing pieces. Their offerings underscore their commitment to craftsmanship and customer satisfaction:

  • Custom Jewelry Design: A significant highlight, Twin Jewelers excels at bringing unique visions to life. This includes custom crafting wedding bands, engagement rings, and other personalized pieces based on customer specifications, even replicating lost or damaged items with stunning accuracy, as evidenced by customer testimonials.

  • Jewelry Repair: They offer expert repair services for a wide array of jewelry items. This includes intricate fixes for delicate pieces, clasp repairs, and addressing issues that other jewelers might deem impossible, such as complex bangle resizing and repair.

  • Ring Sizing: Precise resizing of rings, ensuring a perfect and comfortable fit for engagement rings, wedding bands, and other cherished finger adornments.

  • Gold Resizing and Restoration: As highlighted by customer experiences, they possess the expertise to work with various precious metals, including gold, for resizing and restoration projects, even for challenging pieces like bangles.

  • Engraving Services: To add a personal touch or commemorate special occasions, Twin Jewelers offers engraving on various jewelry items, from plates on bracelets to money clips.

  • Diamond and Gemstone Setting: Expertise in securely setting and re-setting diamonds and other precious gemstones in various jewelry designs.

  • Appraisals: Providing professional appraisals for insurance purposes, estate planning, or simply to understand the value of your cherished pieces.

  • Jewelry Cleaning and Maintenance: Offering services to clean and polish jewelry, restoring its sparkle and ensuring its longevity.

  • Selection of Fine Jewelry: While custom work is a forte, they also likely offer a curated selection of ready-to-wear fine jewelry pieces, including engagement rings, necklaces, earrings, and bracelets.

Features / Highlights

Twin Jewelers of Pleasantville distinguishes itself through several key features and highlights that are consistently praised by its clientele:

  • Exceptional Customization: Their standout ability to perfectly replicate lost wedding bands or bring intricate design changes to life demonstrates a superior level of custom craftsmanship. This means clients can truly realize their unique jewelry visions.

  • Expert Repair Capabilities: The willingness and skill to undertake complex repairs that other jewelers deem impossible, such as resizing and fixing challenging gold bangles, is a significant highlight, saving customers valuable and sentimental pieces.

  • Personalized Customer Service: Customers consistently laud the patience, helpfulness, and encouraging nature of the staff, especially during significant purchases like wedding bands. This creates a comfortable and trusting environment.

  • Unmatched Quality: The feedback emphasizes the high quality of their work, whether it’s a custom-made bracelet or a repair, ensuring durability and lasting beauty.

  • Reasonable Pricing: Despite the high quality and bespoke nature of their services, customers note that their pricing is very reasonable, offering excellent value for money.

  • Efficient Turnaround Time: Even for complex custom orders, the ability to complete projects, such as multiple personalized bracelets, within a month demonstrates impressive efficiency.

  • Sentimental Value Focus: They understand the deep emotional connection clients have with their jewelry, evident in their efforts to recreate cherished items, leading to profound customer satisfaction and even tears of joy.

  • Family-Oriented Approach: The testimonials suggest a business that treats its customers with care and respect, fostering a sense of community and trust akin to a family jeweler.

Promotions or Special Offers

While specific ongoing promotions for Twin Jewelers of Pleasantville are not explicitly detailed in the provided customer reviews, established jewelry stores often engage in various forms of special offers to attract and retain clientele. It's always advisable for interested customers to directly contact the store or visit their official website/social media channels for the most current information. Potential promotions or special offers might include:

  • Seasonal Sales Events: Many jewelers run promotions around major holidays like Valentine's Day, Mother's Day, or during the festive holiday season, offering discounts on specific collections or services.

  • Engagement Ring/Wedding Band Packages: Given their expertise in wedding jewelry, they might offer special packages for couples purchasing both an engagement ring and wedding bands.

  • Referral Programs: A common practice where existing satisfied customers receive a benefit for referring new clients.

  • Custom Design Consultations: While often free, sometimes promotions might include enhanced design services or a discount on the final custom piece after a consultation.

  • Appraisal or Cleaning Service Bundles: Offers might combine a jewelry purchase with a complimentary appraisal or cleaning service.

The best way to discover any current promotions or special offers from Twin Jewelers of Pleasantville is to reach out to them directly using the contact information provided or to check their official online presence, if available. Their history of providing excellent value, as noted in reviews, suggests that any offers would be genuinely beneficial to customers.

Contact Information

To experience the personalized service and expert craftsmanship of Twin Jewelers of Pleasantville, you can reach them using the following contact details:

  • Address: 3 Wheeler Ave, Pleasantville, NY 10570, USA

  • Phone: (914) 747-8946

  • Mobile Phone: +1 914-747-8946

It's always recommended to call ahead for specific inquiries regarding services, to discuss a custom project, or to confirm their current operating hours, especially if you plan a special visit.

Conclusion: Why this place is suitable for locals

Twin Jewelers of Pleasantville is exceptionally well-suited for locals in the New York region, particularly those in Westchester County, for numerous compelling reasons. Firstly, their proven expertise in custom jewelry design, as highlighted by the heartwarming story of recreating a lost wedding band, means that locals have access to unparalleled artistry right in their backyard. This ability to transform personal stories and visions into tangible, cherished pieces is invaluable for those seeking meaningful gifts or heirlooms.

Secondly, their mastery in handling complex repairs, often succeeding where other jewelers have failed, offers a crucial service to the community. Locals can trust Twin Jewelers with their most sentimental and challenging repair needs, knowing their precious items are in capable hands, often at a more reasonable price point. This saves them the hassle and potential disappointment of seeking services in larger, more impersonal city establishments.

Furthermore, the consistent praise for their personalized, patient, and encouraging customer service creates a welcoming and trustworthy environment. In a fast-paced metropolitan area, having a local jeweler who takes the time to understand your needs and guides you through significant purchases, like wedding bands, is a true luxury. This level of care fosters long-term relationships and builds confidence.

Finally, Twin Jewelers of Pleasantville embodies the essence of a reliable, community-focused business. Their excellent quality, reasonable pricing, and efficient turnaround times make them a highly practical choice for everyday jewelry needs, as well as for life's most significant moments. For New Yorkers who value exceptional craftsmanship, personalized attention, and the convenience of a trusted local expert, Twin Jewelers is undoubtedly the go-to destination.

Twin Jewelers of Pleasantville Photos

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Twin Jewelers of Pleasantville Location

Twin Jewelers of Pleasantville

3 Wheeler Ave, Pleasantville, NY 10570, USA

Get directions

Reviews

Made my Mother Cry We are beyond grateful for what Gregg and Twin Jewelers did for us. Seven years ago, my father lost his wedding ring at TSA, a cherished symbol of my parents’ love and history. My mother brought Gregg her ring as a reference, hoping he could recreate my father’s original wedding band. When we picked it up, we were absolutely stunned—it was a perfect replica of the ring he lost. It felt like a piece of their history had been restored. Seeing the joy and tears in my mother’s eyes was priceless. Thank you, Gregg and Twin Jewelers, for bringing back something so meaningful to our family. Your talent and care mean the world to us.

Mar 23, 2025 · LoriAnn Sarno

Greg and his team are amazing! I went to Twin to look at wedding bands and see if there was anything I liked. The women that work there were so patient, helpful and encouraging. In the end, I liked something but wanted to change a few aspects of the design. I also wanted a very specific, thin band width and needed it in a very small size. Greg made my vision come to life! See attached picture. After my wonderful experience, I told my sister to come here to have a gold bangle resized and to have the clasp fixed. She had taken the bangle to multiple jewelers in the city who said they couldn't fix it! Greg did it and for half the price others told her! I then decided to have Greg make me gold bracelets to give my mom and sisters on my wedding day. He let me choose the band, choose the plate and engrave both sides of the plate! The price was so reasonable, quality is unmatched and the turn around time was just 1 month. A completely personalized bracelet (3 times over) plus an engraved money clip for my dad. Just amazing, quality work!

Jul 01, 2024 · Jennifer Zefi

My family and I have been going to Twin Jewelers for years. We have always been treated with respect and understanding and have never left there disappointed. The staff is amazing and weather we spend $20 or more they go above and beyond.

Feb 20, 2025 · Anna Mandara

I had a very very bad experience here with my wife. We came in with her engagement ring because day-to-day wear was causing problems. It was offered to be recast in white gold, as the original was silver, and the durability was not what it needed to be for everyday wear. This was all fine. The problems began when I asked about the process. The person I was talking to was not the head jeweler guy, and I wish I had a recording of the conversation. I recommend if you go here and have specific word done you either record the conversation or make sure every last important detail is in writing. I was first assured that with a casting, the ring would look just as good as the original. I was skeptical of this, as the ring was one with lots of knots in the design, and holes in the ring. Something I would expect a casting to do a bad job with because you can't really get the casting material in all the crevices because removing the ring would necessarily break those internal connections. I asked if they thought they could truly get all that detail with just a casting. I was told yes. I'm not a professional jeweler, my experience with casting is with pewter pendants cast in sand at the Renaissance Faire, so I took their word. Maybe they had something more sophisticated. We also talked about transferring the stones from the original to the new one. I was told I would get the original ring back. I asked _SPECIFICALLY_ if they were confident they could remove the stones non-destructively, as we did want the original back even with stones removed. I was told yes. Fast forward to the recast ring. The detail wasn't any good and when I asked for the original back I was told it had to be destroyed to remove the stones, and that it was unreasonable for me to think it wouldn't be. I had explicitly asked about this and had I been told it would be destroyed I honestly might have backed out. Even if they tried and found they couldn't, I would at least expect a call to make sure I was okay with the destruction first. I was treated as though they made all this clear ahead of time and as though I didn't ask questions about this. I was told specifically I would get the original back. Over the course of about a year we were looking at backing out and the jeweler offered other attempts at making the ring better. I applaud the efforts to fix it. The appearance did improve from attempt to attempt, but ultimately, as it was a design my wife found personally meaningful, it never looked right. I do think he did his best with the situation that got bad, and it looks like it was a communication problem coupled with an accidental over-promise. A few more attempts later, and some more money spent, we ultimately backed out of the whole thing and just asked to take the stones back because that was the only part of the original that wasn't destroyed. In the end we got back the subpar ring as it was, and they did ultimately refund some of the cash, which I do appreciate. They certainly did work and that's worth something, but we are left with the original ring I proposed to my wife with being destroyed, and a different ring she is never going to wear. Overall I do think this all happened from honest mistakes, but it really sucks it caused permanent problems. I would have given 1 star, but the head jeweler did a reasonable partial refund, so my experience at least warrants 2 stars. So just be warned. If you go here to get work done, make sure if there is anything particularly important to you, it gets written on the work order or otherwise recorded. Do not just take it on someone's word. I think that might have avoided this whole mess.

Nov 17, 2023 · Ticwith

Stopped in on a recommendation to get a cross for my niece's christening. They were so incredibly helpful and everyone was so nice! Walked out with a beautiful necklace for my soon to be goddaughter! Going back to have then reset my engagement ring. Highly recommend!

Nov 12, 2022 · KeriAnne Murphy

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