Jewelry Store Near MeNew YorkBronx CountyWestchester SquareWestchester Avenue
2243 Westchester Ave, Bronx, NY 10462, USA
I am a 16 year old girl who dropped off my necklace in September and went to pick it up today. I had a horrible experience with the service. When I went to pick up my necklace, I gave them my debit card for payment. The jewelers wife at the counter told me it was declined, which I knew wasn't true because there was money on the card. She gave me my card back, and I tapped it myself, and my card was charged $15. She then accused me of using Apple Pay, which was false because I don't use Apple Pay. She started yelling, asking why I would make it an Apple Pay transaction. I repeatedly told her I didn't use Apple Pay, as she saw me tap my debit card. She continued arguing and even put her hand in my face while falsely accusing me. The jeweler told me I had to come back and pay $15 in cash after I had just paid $15 with my debit card. They were rude and disrespectful and refused to give me my necklace after taking my money. I had to call my mom, and she had to come to this shop and get involved for them to give me my chain back.
As New Yorkers, we know the value of finding reliable, local businesses that cater to our specific needs. When it comes to something as personal and significant as jewelry, having a trusted neighborhood expert is paramount. That’s where Sparkle Jewelry Inc steps in, offering a dedicated and comprehensive jewelry experience right here in the Bronx.
Sparkle Jewelry Inc aims to be your go-to destination for all things shimmering and spectacular. Whether you’re searching for a timeless gift, need a beloved piece expertly repaired, or are considering a custom design that reflects your unique style, this local establishment endeavors to provide a service that is both professional and approachable. They understand that jewelry often holds sentimental value, and their commitment is to treat every item with the care and respect it deserves.
For those living in and around New York City, particularly in the Bronx and surrounding boroughs, Sparkle Jewelry Inc is conveniently situated at 2243 Westchester Ave, Bronx, NY 10462, USA. This accessible location means that residents don't have to venture far to find quality jewelry and reliable service. The Westchester Avenue address places it within a vibrant community, easily reachable by public transportation options that crisscross the Bronx, making it a practical stop for anyone on their daily commute or running errands. Parking availability in the area might vary, but being on a main thoroughfare typically offers various options for getting there, whether by car or mass transit. Its placement ensures that it's a neighborhood fixture, serving the immediate community with ease.
Sparkle Jewelry Inc prides itself on offering a range of services designed to meet diverse customer needs. Their expertise extends beyond simply selling new pieces, focusing on the longevity and care of your cherished items. These services include:
While specific daily features might vary, Sparkle Jewelry Inc aims to provide certain highlights that distinguish them as a local business. These could include:
Based on public information and reviews, it's clear that Sparkle Jewelry Inc aims to be a valuable resource for the Bronx community. While specific ongoing promotions or special offers are not consistently available through public data, it is common practice for local jewelers to offer seasonal discounts, holiday promotions, or special deals on repairs or specific collections. It is always recommended to contact them directly or visit their store to inquire about any current promotions they might be running. Local businesses often appreciate direct engagement and are happy to share their current offerings with customers who visit or call.
For those in New York looking to connect with Sparkle Jewelry Inc, their contact information is as follows:
Address: 2243 Westchester Ave, Bronx, NY 10462, USA
Phone: (718) 239-1986
Mobile Phone: +1 718-239-1986
While the business aims to be a dependable local option, it's worth noting that recent customer feedback indicates some areas for improvement regarding customer service and communication. One review detailed a challenging experience with a payment dispute and accusations, leading to significant frustration for the customer and requiring a third-party intervention. Another review highlighted difficulty in reaching the store by phone for updates on a jewelry piece, causing annoyance due to the prospect of a long commute just for an update. These insights suggest that while Sparkle Jewelry Inc endeavors to provide essential services to the community, there may be instances where the customer experience does not fully meet expectations, particularly in terms of communication and handling of disputes. It is always advisable for new customers to communicate clearly about their needs and expectations, and to perhaps confirm repair timelines and payment procedures upfront.
Despite these past challenges, Sparkle Jewelry Inc is positioned as a local business aiming to serve the jewelry needs of the Bronx. For New Yorkers, the convenience of having a local jeweler on Westchester Avenue can be significant. They aim to provide essential services like jewelry and watch repair, as well as the opportunity for custom pieces, all within the community. For those seeking to support local enterprises and value the convenience of a neighborhood establishment for their precious items, Sparkle Jewelry Inc offers a nearby option. Engaging with them directly can help you assess if their services align with your specific needs and expectations for quality and customer care.
2243 Westchester Ave, Bronx, NY 10462, USA
Get directionsI am a 16 year old girl who dropped off my necklace in September and went to pick it up today. I had a horrible experience with the service. When I went to pick up my necklace, I gave them my debit card for payment. The jewelers wife at the counter told me it was declined, which I knew wasn't true because there was money on the card. She gave me my card back, and I tapped it myself, and my card was charged $15. She then accused me of using Apple Pay, which was false because I don't use Apple Pay. She started yelling, asking why I would make it an Apple Pay transaction. I repeatedly told her I didn't use Apple Pay, as she saw me tap my debit card. She continued arguing and even put her hand in my face while falsely accusing me. The jeweler told me I had to come back and pay $15 in cash after I had just paid $15 with my debit card. They were rude and disrespectful and refused to give me my necklace after taking my money. I had to call my mom, and she had to come to this shop and get involved for them to give me my chain back.
Dec 19, 2024 · Analise MyrieYou guys are really unprofessional! I’ve been trying to get in touch with your store regarding my jewelry piece and updates but no one is answering the phone since 12:33pm! I’m going to be extremely annoyed and bothered if I have to drive from Pelham Manor to the Bronx just to ask for an update on my jewelry piece because no one is answering the phone… really unprofessional.
Oct 31, 2024 · Ivonne RemeneskiDont recommend going for repairs. I've had the backings of 18k studs changed to 14k screw backs, my fault for not being observant but one assumes the repair is going to match the quality. Also had a chain repaired, they did what they could but the soldering job was not good, flimsy at best. I wouldn't go to this establishment for repairs, you pay for a service though the staff is very friendly and that's always nice to have.
Jul 03, 2024 · Matt MTerrible experience, brought a ring last year in June tried to exchange for money and the man told me it was fake leaving a mark on my finger. I spent 3k on a ring and I’m extremely disappointed
Oct 29, 2024 · Asante Anthonyi love this jewelry store and they treat me GRAND and royally when i go there. i have known the owner before he owned this jewelry store when he worked at another jewelry store not far away from sparkle. they give me GREAT discounts as well as have repaired jewelry for me for free that they knew i DIDN'T even buy there a few times like today when i got something fixed for free that i didn't buy there and they knew i didn't buy it there. this is the only jewelry store that i do business with in this area now, and they have QUALITY jewelry at GREAT prices! and i am the wife of the person whose name this review is written under. robin
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