Ross Jewelers

For those of us living in Pennsylvania, especially in the vibrant city of Scranton and the surrounding Lackawanna County, finding a jewelry store that truly stands out for its quality, expertise, and genuine customer care can be a challenge. Ross Jewelers, located right here in Scranton, has been serving our community with distinction for decades, establishing itself as a go-to destination for everything from exquisite timepieces to custom-designed jewelry and reliable repairs. This isn't just another jewelry counter; it's a family-owned establishment with over 50 years of combined experience, where personalized service and deep industry knowledge are the hallmarks of every interaction.

At Ross Jewelers, they understand that jewelry often marks life's most precious moments – engagements, anniversaries, celebrations, or simply a treat for oneself. They combine a vast selection with a personal touch that chain stores simply can't replicate. Whether you're looking for that perfect engagement ring, a unique gift, or need a trusted hand to mend a cherished heirloom, Ross Jewelers aims to provide an experience that is both professional and incredibly friendly. For anyone in Pennsylvania seeking a local jeweler who prioritizes quality, expertise, and a welcoming atmosphere, Ross Jewelers in Scranton is undoubtedly a name to know.

Ross Jewelers is conveniently situated at 211 N Washington Ave, Scranton, PA 18503, USA. This address places them prominently in downtown Scranton, a location that offers excellent accessibility for residents throughout the city and beyond in Lackawanna County and neighboring areas of Pennsylvania. North Washington Avenue is a well-known street, making it easy to find for both long-time residents and visitors.

The downtown location of Ross Jewelers is a significant advantage. It means that whether you're driving in from different parts of Scranton or coming from surrounding towns, the store is easily reachable. Parking options in downtown areas can sometimes be a concern, but the central location of Ross Jewelers often means there are various parking facilities nearby, making a visit convenient. For those who utilize public transportation, downtown Scranton is typically well-served by local bus routes, further enhancing accessibility for a wider segment of the Pennsylvania population. Being positioned in a bustling downtown area also means the store is often close to other shops and amenities, allowing for a multifaceted visit to the area. Ross Jewelers aims to ensure that their expert services and beautiful selection are within easy reach for all their valued customers in Pennsylvania.

Ross Jewelers offers a comprehensive suite of services, cementing their reputation as a full-service jewelry store in Scranton. Their offerings cater to both new purchases and the care and maintenance of your most treasured pieces.

• Classic and Custom Jewelry Sales: Ross Jewelers provides a curated selection of classic and contemporary jewelry. This includes everything from traditional pieces to "fashion-forward" designs. A significant specialty is their ability to create custom jewelry, allowing clients to bring their unique visions to life. They are particularly noted for engagement ring creation.

• Watches and Watch Sales: Beyond traditional jewelry, they also offer a selection of watches, catering to those looking for a new timepiece. Customers have praised the staff's knowledge specifically regarding watches.

• Jewelry Repair: As a full-service jeweler, they provide comprehensive jewelry repair services. This includes everything from resizing rings to fixing chains and securing stones, ensuring your cherished items are restored to their former glory.

• Watch Repair: Unlike many chain stores, Ross Jewelers offers onsite watch repair services. This is a valuable service for maintaining and repairing watches, as highlighted by customer experiences.

• Unique Gifts: In addition to jewelry and watches, Ross Jewelers also features a section for "unique gifts," which may include items like crystal vases or art glass pieces, making them a versatile stop for gift-giving occasions.

• Engraving Services: They offer engraving for all types of materials, including glass, marble, and granite, adding a personalized touch to gifts or memorial pieces.

Ross Jewelers stands out in the Pennsylvania jewelry market due to several distinct features and highlights, as consistently noted by their satisfied clientele.

• Knowledgeable and Expert Staff: A recurring theme in customer reviews is the expertise of the staff. They are described as "very knowledgeable," particularly concerning watches, ensuring customers receive informed advice and assistance. This level of expertise is a significant asset when making important jewelry purchases.

• Excellent and Personalized Service: Customers consistently praise the "excellent service" and the personalized attention they receive. The staff, including owner Chris Ross, is noted for being "friendly and attentive," making every visit a welcoming and positive experience. This personal touch is a hallmark of family-owned businesses.

• Trusted and Reliable Repairs: The ability of the jeweler to perform tasks like attaching a rosary centerpiece "for free" showcases a level of kindness and commitment to customer satisfaction that goes above and beyond. Their onsite repair services are noted for being "timely and modestly-priced," distinguishing them from larger chain stores.

• Quality Products: While specific product details vary, the overall positive sentiment regarding purchases, such as buying an "expensive watch" that the customer loves, or long-term quality of rings, indicates a commitment to offering high-quality items.

• Family-Owned and Operated: With over 50 years of combined experience, Ross Jewelers is a well-established, family-owned business. This often translates to a greater sense of accountability, community involvement, and a more personal investment in customer satisfaction compared to corporate chains.

While specific, ongoing promotions from Ross Jewelers are best confirmed by directly contacting the store, local, family-owned businesses like this often offer personalized deals or seasonal incentives. It's always a good idea for residents in Pennsylvania to inquire about any current sales on their exquisite jewelry collections, custom design services, or repair discounts. They might have special offers for engagement rings, holiday promotions, or even loyalty programs for returning customers. Given their reputation for fairness and community engagement, any promotions they offer are likely to be designed to benefit their valued clientele. We encourage you to reach out to their friendly team at Ross Jewelers directly to discuss your needs and inquire about any available special offers that might enhance your purchase or service experience.

To connect with Ross Jewelers and discover their extensive offerings and expert services, here is their contact information:

Address: 211 N Washington Ave, Scranton, PA 18503, USA

Phone: (570) 346-0123

Mobile Phone: +1 570-346-0123

Their business hours are typically Monday through Friday from 10:00 AM to 5:00 PM, and Saturday from 10:00 AM to 3:00 PM. It is always a good practice to call ahead, especially for custom design consultations or complex repair inquiries, to ensure the appropriate staff member is available to assist you. The team at Ross Jewelers is dedicated to providing prompt and helpful service, whether you call or visit their downtown Scranton location.

Ross Jewelers is an outstanding choice for locals throughout Pennsylvania, particularly those in and around Scranton, for a multitude of reasons. As a family-owned establishment with decades of experience, they offer a level of personalized service and deep product knowledge that sets them apart from larger retail chains. For residents, this means having access to a trusted expert for significant purchases like engagement rings, reliable and modestly-priced onsite repairs for watches and jewelry, and the opportunity to create truly unique, custom pieces. The glowing customer reviews consistently highlight their friendly staff, excellent service, and the tangible sense of trust they inspire. Choosing Ross Jewelers isn't just about buying jewelry; it's about investing in quality craftsmanship and supporting a local business that genuinely cares about its community members, providing a welcoming and expert environment for all your precious needs right here in Pennsylvania.