Jewelry Store Near MeNew JerseyBergen CountyHackensackHackensack Avenue
390 Hackensack Ave Space 259B, Hackensack, NJ 07601, USA
I recently visited the Pandora jewelry store while doing some Christmas shopping, and I must say, my experience was far from pleasant. I walked in with my earphones in, and I truly didn't realize anyone was speaking to me until I noticed the store manager approaching. I immediately apologized for not hearing her and expected a warm, welcoming response. Instead, she acted as if it was her personal mission to ensure I was aware of her presence, which felt unnecessarily aggressive. Rather than inquiring about my needs or why I was there, she proceeded to put me in a system for an appointment with a salesperson. It was incredibly rude and presumptuous, as she didn't even ask if I wanted an appointment in the first place. I couldn't help but feel that my shopping experience was being dictated to me rather than facilitated. To add to the discomfort, the store manager circled back to me less than two minutes later to "check on me." When I asked if it was time for the appointment she had set up, she curtly replied that it wasn’t, but she would continue to check on me while I was in her store. This kind of behavior was not only off-putting but also made me feel like more of an inconvenience than a customer. I've shopped at other Pandora locations in Maryland and New York without any issues, so this experience was particularly disappointing. As someone who has managed stores myself, I suggest that this location seriously consider retraining their team on customer service basics. A welcoming atmosphere and respectful communication go a long way in retail, and unfortunately, this store missed the mark completely. This was my first and last visit to this location.
For many residents across New Jersey, Pandora Jewelry has become synonymous with personalized expression and memorable gift-giving. Known globally for its iconic charm bracelets, customizable designs, and wide array of rings, necklaces, and earrings, Pandora offers an accessible entry point into the world of jewelry. If you're looking to create a unique piece that tells your story, commemorate a special occasion, or find a thoughtful present, the Pandora Jewelry store in Hackensack, located within The Shops at Riverside, aims to be a convenient local option. This brand allows individuals to curate collections that reflect their passions, milestones, and personal style, making it a popular choice for those seeking meaningful and versatile accessories.
Pandora Jewelry has built its reputation on the concept of collectibility and personalization. Their signature charm bracelets allow wearers to tell their unique stories through a vast selection of charms representing hobbies, passions, family, and significant life events. Beyond charms, Pandora offers a diverse range of jewelry crafted from sterling silver, Pandora Rose (a 14k rose gold-plated unique metal blend), and Pandora Shine (a 18k gold-plated unique metal blend), often adorned with cubic zirconia or other decorative elements. This variety ensures that there’s something for every taste and budget, whether you prefer a delicate ring, a statement necklace, or a pair of elegant earrings. The brand’s appeal lies in its ability to combine quality craftsmanship with affordability, making beautiful jewelry accessible to a broader audience. While the primary draw is often the charm bracelet, Pandora's expanding collections of rings, necklaces, and earrings offer a complete jewelry wardrobe that can be mixed, matched, and layered to create individual looks. Many New Jerseyans appreciate the brand's commitment to creating pieces that are both stylish and imbued with personal meaning, allowing them to celebrate life's moments in a tangible and beautiful way.
The Pandora Jewelry store is conveniently located at 390 Hackensack Ave, Space 259B, Hackensack, NJ 07601, USA, within The Shops at Riverside. This prime location offers excellent accessibility for residents throughout New Jersey, particularly those in Bergen County and neighboring areas. The Shops at Riverside is a well-known upscale mall, providing ample and convenient parking facilities, which makes visiting stress-free. Hackensack is strategically positioned with robust access to major New Jersey roadways, including Route 4, Route 17, and the Garden State Parkway. This ensures that whether you're traveling from within Bergen County or from further afield in the state, reaching the Pandora store is a straightforward and easy drive. The mall environment provides a comfortable and secure shopping experience, allowing you to combine your visit to Pandora with other retail explorations, dining, or leisure activities available at Riverside Square. Being located on the second floor, as indicated by the space number, means it is situated within a vibrant shopping area, making it a visible and accessible destination for New Jersey locals seeking their next Pandora piece.
Pandora Jewelry locations typically offer a range of services designed to assist customers with their selections and care for their jewelry:
Pandora Jewelry stores, including the Hackensack location, generally highlight these features:
Pandora Jewelry frequently runs promotions and special offers throughout the year, especially around holidays and key shopping seasons. These promotions often include "buy one, get one free" deals on specific items, discounts on certain collections, or special gift-with-purchase incentives. For instance, they might offer a free bracelet with a qualifying purchase of charms, or a percentage off select rings or necklaces. While specific current promotions for the Hackensack location are best confirmed directly, New Jersey residents can typically find information on ongoing deals by visiting the official Pandora website or checking the brand's social media channels. It is always advisable to inquire with the staff at the Hackensack store about any active in-store promotions, especially if you have a specific item in mind or are planning a larger purchase. These offers provide an excellent opportunity to expand your collection or find a special gift while taking advantage of added value.
For any inquiries, to confirm store hours, or to inquire about specific products and services, please use the following contact information:
For New Jersey locals seeking accessible and customizable jewelry, the Pandora Jewelry store at The Shops at Riverside in Hackensack offers a popular option for building personalized collections and finding thoughtful gifts. While customer experiences regarding service consistency can vary, as highlighted in the provided reviews, the brand itself remains a favorite for its unique charm concept and diverse range of affordable yet stylish pieces. The convenient location within a prominent mall ensures easy accessibility for residents across the state. For those looking to express their individuality through jewelry, commemorate special moments with meaningful charms, or find a charming present, this Pandora location provides the opportunity to explore a vast array of options. It remains a suitable destination for New Jersey residents who appreciate the brand's focus on personalization and its commitment to offering a wide selection of fashionable and collectible jewelry.
390 Hackensack Ave Space 259B, Hackensack, NJ 07601, USA
Get directionsI recently visited the Pandora jewelry store while doing some Christmas shopping, and I must say, my experience was far from pleasant. I walked in with my earphones in, and I truly didn't realize anyone was speaking to me until I noticed the store manager approaching. I immediately apologized for not hearing her and expected a warm, welcoming response. Instead, she acted as if it was her personal mission to ensure I was aware of her presence, which felt unnecessarily aggressive. Rather than inquiring about my needs or why I was there, she proceeded to put me in a system for an appointment with a salesperson. It was incredibly rude and presumptuous, as she didn't even ask if I wanted an appointment in the first place. I couldn't help but feel that my shopping experience was being dictated to me rather than facilitated. To add to the discomfort, the store manager circled back to me less than two minutes later to "check on me." When I asked if it was time for the appointment she had set up, she curtly replied that it wasn’t, but she would continue to check on me while I was in her store. This kind of behavior was not only off-putting but also made me feel like more of an inconvenience than a customer. I've shopped at other Pandora locations in Maryland and New York without any issues, so this experience was particularly disappointing. As someone who has managed stores myself, I suggest that this location seriously consider retraining their team on customer service basics. A welcoming atmosphere and respectful communication go a long way in retail, and unfortunately, this store missed the mark completely. This was my first and last visit to this location.
Dec 21, 2024 · Daquan ThomasI think dismissive is the best way I can describe the woman who answered the phone and I had to come in person because they did not have my bracelet in stock so that part of my order was canceled. She ordered the other two workers around rudely, she basically spoke over me and to top it off she had me do a separate order for the free bracelet and had me buy extra to receive it even though online my order had enough purchased. She is rude and sneaky. She tried to rip me off and tried to tell me I could only look at bracelets in the little book not from the counter? Older woman who needs to be fired. How could Pandora ever hire someone like this I will not go back unless she is gone and I will let others know about her sneaky tactics.
Dec 19, 2024 · Joanne MccabeI went to pick up a Christmas gift I had ordered for Black Friday and the staff was exceptional, even Destini was able to help replace a tennis bracelet that was sold me to me way too big on my wrist. I left very happy thank you!
Dec 04, 2024 · Marisol VargasGreat friendly vibes from everyone . A pleasure spending some quality time while shopping. My dear Cindy tho is my FAV , she’s the best . Thank you doll I’m in love with my new gems and earrings 🧩Cin
Apr 23, 2022 · Cynthia AgudeloRecent, new and bright addition to the Shops at Riverside. The shop is full of 14k gold-plated sterling silver. In addition they carry their signature charms and bracelets, rings, earrings and necklaces. The staff in this new store seems eager to please. It's located across from the AMC dine-in theatre on the malls upper level.
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