MA Jewelers Inc ico

MA Jewelers Inc

Jewelry Store Near MeNew JerseyPassaic CountyWayneNew Jersey 23

57 NJ-23, Wayne, NJ 07470, USA

4.0

*Extremely* disappointed in our experience here. My now-husband and I came here toward the end of last March to look for our wedding bands on the recommendation of someone in a Facebook bridal group who had custom work done by this jeweler. I needed a contoured band and ended up finding one I loved. My engagement ring has a platinum band, so I asked if I could order the wedding band in platinum too. I was told yes and placed the order. My husband purchased his band, too. I was so happy to have finally found a wedding band that I loved and that paired so nicely with my engagement ring. When we went to pick up our rings, I was so taken aback by what unfolded. As soon as I tried on my ring, I knew something was wrong. It was a completely different ring than what I had tried on, loved, selected, and ordered. The dip/contour in the ring was significantly smaller and didn't sit flush with my engagement ring. The band sat very high on my finger/was thick on the underside. And the stones stuck out rough and irritated my middle and pinky finger, rather than feeling flat and smooth as they did when I selected the ring. Yet I was told it was "basically the same ring." So I pulled out the photos from first time and asked to see the original band I tried on. It took several people searching for probably 45 minutes to find the original band. Then Morris told me he would "just file down" the one they ordered for me to make it look "99% like" the one I had tried on and ordered. I said I wasn't comfortable with this and would prefer starting over rather than trying to make the wrong ring "look like" the right one. He said "I can tell you I'Il do that and then do it my way anyway, if that's what you want." When his associate mentioned melting the ring down and making a new one from scratch, Morris rolled his eyes and told him to "please stop talking" (and the same to us). He kept insisting he could file down the inside to thin it out and just make the contour deeper and I pushed to have him feel the stones himself to understand that I chose a flat, smooth band and was given one with rough stones that irritated my fingers. At that point he finally admitted that he understood what I was saying and that it "isn't possible to do this in platinum" because of the difference in polishing the stones with white gold and platinum. If that's true, they never should've made the sale telling me the same band could be ordered in platinum; I should've been told you can take it in white gold or we can make it close in platinum but there will be differences due to the nature of the different metals. He didn't have an answer for that. And what he said was clearly a lie as I found and ordered the exact same style ring in platinum through Angara, and it had the finish I wanted. He also said he thought we "should just cancel the order" because it "isn't his job" to make me unhappy. I said I didn't want to cancel, I was just asking questions to try and get the ring I loved and already ordered/was made to believe I could have. I was made to feel like I was crazy and even asked my husband to weigh in on whether he was seeing the same things I was. I was almost in tears with the way we were being treated and talked to and don't think that was right given the mistake was on their end. Because I was afraid I wouldn't find a similar band elsewhere, I took the white gold they had in stock and they resized and cleaned it while we waited. But I wasn't happy with it, so I ended up keeping the platinum ring from Angara as my wedding band and now am out $750 for the white gold. Also, my husband ordered his band with the shiny finish and it came out with matte. It ended up working out because he was second guessing the shininess and preferred the matte. But that was technically another mistaken order. I also tried on earrings and Morris told me that it was odd they weren't sitting flat on my ears and maybe it was how my earring holes were done... Just all around rude, arrogant, and unprofessional. Beware.

Keri Ann Flaccomio
  • Overview
  • (973) 890-5616

Hours

Monday Closed
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 12:00 AM - 5:00 PM

MA Jewelers Inc Introduce

For residents across New Jersey, particularly those in Wayne and the surrounding communities, finding a jeweler that understands the profound significance of life's special moments is key. MA Jewelers Inc, located in Wayne, aims to be that trusted partner, offering a range of fine jewelry and personalized services. As a local, family-owned business, MA Jewelers Inc strives to build lasting relationships with its clientele, guiding them through selections for engagements, weddings, and other milestone celebrations.

The journey to finding the perfect piece of jewelry, especially for momentous occasions like weddings, is deeply personal. MA Jewelers Inc positions itself as a supportive and attentive guide in this process. According to one glowing review, customers experienced "attentive and kind" service, feeling no pressure and being assured that they "really loved what we chose." This commitment to understanding and fulfilling customer vision is crucial, particularly when it comes to custom pieces, as highlighted by their assistance in bringing a fiancé's "vision for his custom studded band to life." This level of personalized care is what many New Jersey residents seek in a local jeweler.

MA Jewelers Inc also prides itself on its industry knowledge and ability to offer competitive pricing. One customer, impressed by the service, inquired about a specific watch for a wedding gift and found Nicole to be "patient, responsive, and provided a turnaround time of less than a week for me to pick up the exact watch and for a very competitive price." This demonstrates their capability to source specific items efficiently and affordably, adding to their appeal as a comprehensive jewelry destination.

While not every experience can be perfect, the strong positive testimonials suggest that MA Jewelers Inc often succeeds in delivering on its promise of quality service, custom craftsmanship, and competitive value. For many New Jersey families, MA Jewelers Inc has become a "go-to" establishment, indicating a history of reliable service and a commitment to ensuring customer satisfaction through their craft and personalized approach.

Location and Accessibility

MA Jewelers Inc is conveniently situated at 57 NJ-23, Wayne, NJ 07470, USA. This address places the jewelry store on Route 23, a major state highway in New Jersey. This strategic location makes it highly accessible for residents not only in Wayne but also from various surrounding towns and communities throughout Passaic County and beyond.

Being located directly on a primary thoroughfare like Route 23 offers several advantages. It provides excellent visibility for the store and simplifies navigation for customers who are driving. Major state routes typically have well-maintained roadways and often feature ample parking options in the vicinity of commercial establishments, which enhances convenience for visitors.

Wayne, New Jersey, serves as a significant suburban hub, drawing shoppers and residents from a wide geographic area. The placement of MA Jewelers Inc on a key arterial road means that customers can easily integrate a visit into their daily routines or combine it with other shopping trips in the area. This ease of access contributes significantly to MA Jewelers Inc's suitability as a local jewelry destination for New Jersey residents, ensuring a convenient and straightforward experience whether they are coming from nearby or further afield.

Services Offered

MA Jewelers Inc provides a range of services tailored to meet various jewelry needs, with a particular emphasis on bridal and custom work.

  • Wedding Bands: They specialize in wedding bands, assisting couples in finding or creating bands that perfectly complement their engagement rings and personal styles. Their ability to bring "vision for his custom studded band to life" highlights their custom capabilities.
  • Engagement Rings: While specific details are not provided, it is a common offering for jewelers specializing in wedding bands to also carry or custom design engagement rings, allowing for a comprehensive bridal shopping experience.
  • Custom Jewelry Design: As evidenced by customer reviews, MA Jewelers Inc excels in custom work, helping clients bring their unique jewelry visions to fruition. This service allows for personalized and one-of-a-kind pieces.
  • Fine Jewelry Sales: They offer a selection of fine jewelry beyond bridal, as implied by their general business nature and the sale of items like watches and earrings.
  • Watch Sales: Customers have noted the ability to inquire about and purchase specific watches, often at competitive prices, demonstrating their involvement in watch sales.
  • Jewelry Repair and Maintenance: It is standard for jewelers to offer repair services for various items. While specific details on repair capabilities are not fully outlined, it is a reasonable expectation for a full-service jewelry store.
  • Personalized Consultations: The emphasis on being "attentive and kind" and ensuring customers "really loved what we chose" points to a strong focus on personalized consultations to guide clients through their decisions without pressure.

Features / Highlights

MA Jewelers Inc stands out in the New Jersey jewelry market due to several key features and highlights that enhance the customer experience and define its service model.

  • Family-Owned and Trustworthy: Customers frequently refer to MA Jewelers Inc as a family business, with individuals like Morris and Nicole providing service. This family legacy fosters a sense of trust and personal connection with the clientele, often leading to multi-generational patronage.
  • Exceptional Custom Work for Wedding Bands: A significant highlight is their ability to execute intricate custom designs, particularly for wedding bands. Their success in bringing a "fiance's vision for his custom studded band to life" demonstrates their skill in bespoke creations.
  • Attentive and Pressure-Free Customer Service: Customers appreciate the attentive and kind approach of the staff, who do not "pressure us into any decisions" and genuinely aim to "ensure we really loved what we chose." This builds a comfortable and trustworthy shopping environment.
  • Competitive Pricing for Quality Items: The ability to provide specific items like watches "for a very competitive price" indicates their commitment to offering good value alongside quality products.
  • Knowledgeable Staff: The staff, including Nicole, are described as "knowledgeable," providing helpful assistance and quick turnarounds for inquiries and purchases.
  • Strong Local Referral Network: The fact that customers are referred by parents who have been seeing the family for years highlights a strong reputation built on consistent service and word-of-mouth within the local community.

Promotions or Special Offers

While the provided information does not detail specific, time-limited promotions or special offers at MA Jewelers Inc, their commitment to "very competitive price" for various items suggests an ongoing value proposition for New Jersey customers. Unlike stores that rely heavily on frequent sales, MA Jewelers Inc appears to focus on consistent fair pricing and exceptional service as core components of their offering.

For local residents, the "special offer" might lie in the personalized attention and the assurance of receiving a high-quality product that genuinely fits their needs and vision, particularly for custom pieces. The ability to source specific items like watches quickly and at a competitive price, as highlighted by a customer review, can also be considered an ongoing benefit.

To learn about any potential current promotions, such as seasonal sales on specific collections (e.g., bridal during wedding season), or any financing options that might be available for larger purchases, New Jersey residents are encouraged to contact MA Jewelers Inc directly via phone or visit their Wayne location. A direct conversation can provide the most accurate and up-to-date information on any current incentives or how their competitive pricing benefits specific purchases.

Contact Information

For New Jersey residents looking to connect with MA Jewelers Inc, here is their contact information:

Address: 57 NJ-23, Wayne, NJ 07470, USA

Phone: (973) 890-5616

Mobile Phone: +1 973-890-5616

Their physical location on Route 23 in Wayne makes it easily accessible for customers from Wayne and the surrounding areas to visit in person. Calling ahead is highly recommended, especially if you wish to discuss custom work, inquire about specific items, or schedule a personalized consultation. This ensures that the knowledgeable staff, such as Morris or Nicole, can dedicate their attention to your needs. Their strong local presence and family-oriented approach make them an approachable option for all your jewelry inquiries.

Conclusion: Why this place is suitable for locals

For New Jersey residents, particularly those in Wayne and the wider Passaic County region, MA Jewelers Inc offers a highly suitable and compelling choice for all their jewelry needs. Its convenient location on Route 23 ensures excellent accessibility, allowing locals to comfortably visit for significant purchases or personalized consultations without extensive travel.

What truly makes MA Jewelers Inc ideal for the local community is its deep commitment to personalized service and custom craftsmanship. As a family-owned business, they prioritize building relationships, evident in their "attentive and kind" approach and their dedication to ensuring customers "really loved what we chose." This is particularly crucial for emotional purchases like wedding bands, where their ability to bring custom visions to life is a significant advantage. This tailored experience often surpasses what can be found at larger, less personal establishments.

Furthermore, their reputation for offering competitive pricing, even for specific, high-demand items like watches, combined with a knowledgeable staff, reinforces their value proposition. New Jersey locals can trust that they are receiving both quality products and fair deals. While not every experience may be universally perfect, the consistent positive feedback on their attentiveness, custom capabilities, and competitive pricing positions MA Jewelers Inc as a reliable and trustworthy "go-to" jeweler. For those seeking a supportive, experienced, and family-oriented partner for their precious moments and jewelry needs, MA Jewelers Inc in Wayne is an excellent local choice.

MA Jewelers Inc Photos

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MA Jewelers Inc Location

MA Jewelers Inc

57 NJ-23, Wayne, NJ 07470, USA

Get directions

Reviews

*Extremely* disappointed in our experience here. My now-husband and I came here toward the end of last March to look for our wedding bands on the recommendation of someone in a Facebook bridal group who had custom work done by this jeweler. I needed a contoured band and ended up finding one I loved. My engagement ring has a platinum band, so I asked if I could order the wedding band in platinum too. I was told yes and placed the order. My husband purchased his band, too. I was so happy to have finally found a wedding band that I loved and that paired so nicely with my engagement ring. When we went to pick up our rings, I was so taken aback by what unfolded. As soon as I tried on my ring, I knew something was wrong. It was a completely different ring than what I had tried on, loved, selected, and ordered. The dip/contour in the ring was significantly smaller and didn't sit flush with my engagement ring. The band sat very high on my finger/was thick on the underside. And the stones stuck out rough and irritated my middle and pinky finger, rather than feeling flat and smooth as they did when I selected the ring. Yet I was told it was "basically the same ring." So I pulled out the photos from first time and asked to see the original band I tried on. It took several people searching for probably 45 minutes to find the original band. Then Morris told me he would "just file down" the one they ordered for me to make it look "99% like" the one I had tried on and ordered. I said I wasn't comfortable with this and would prefer starting over rather than trying to make the wrong ring "look like" the right one. He said "I can tell you I'Il do that and then do it my way anyway, if that's what you want." When his associate mentioned melting the ring down and making a new one from scratch, Morris rolled his eyes and told him to "please stop talking" (and the same to us). He kept insisting he could file down the inside to thin it out and just make the contour deeper and I pushed to have him feel the stones himself to understand that I chose a flat, smooth band and was given one with rough stones that irritated my fingers. At that point he finally admitted that he understood what I was saying and that it "isn't possible to do this in platinum" because of the difference in polishing the stones with white gold and platinum. If that's true, they never should've made the sale telling me the same band could be ordered in platinum; I should've been told you can take it in white gold or we can make it close in platinum but there will be differences due to the nature of the different metals. He didn't have an answer for that. And what he said was clearly a lie as I found and ordered the exact same style ring in platinum through Angara, and it had the finish I wanted. He also said he thought we "should just cancel the order" because it "isn't his job" to make me unhappy. I said I didn't want to cancel, I was just asking questions to try and get the ring I loved and already ordered/was made to believe I could have. I was made to feel like I was crazy and even asked my husband to weigh in on whether he was seeing the same things I was. I was almost in tears with the way we were being treated and talked to and don't think that was right given the mistake was on their end. Because I was afraid I wouldn't find a similar band elsewhere, I took the white gold they had in stock and they resized and cleaned it while we waited. But I wasn't happy with it, so I ended up keeping the platinum ring from Angara as my wedding band and now am out $750 for the white gold. Also, my husband ordered his band with the shiny finish and it came out with matte. It ended up working out because he was second guessing the shininess and preferred the matte. But that was technically another mistaken order. I also tried on earrings and Morris told me that it was odd they weren't sitting flat on my ears and maybe it was how my earring holes were done... Just all around rude, arrogant, and unprofessional. Beware.

Jan 06, 2024 · Keri Ann Flaccomio

M&A is our go-to. My parents referred us to them as they have been seeing Morris and family for years. My fiance and I purchased our wedding bands through them. They were so attentive and kind and did not pressure us into any decisions. They wanted to ensure we really loved what we chose. They helped bring my fiance's vision for his custom studded band to life. Due to their amazing service, I inquired over the phone about a specific watch for my fiance's wedding gift. Nicole was patient, responsive, and provided a turnaround time of less than a week for me to pick up the exact watch and for a very competitive price. We will not stray from M&A and will continue to spread the word of their craft and customer service to all in need of a jeweler. A knowledgeable and trustworthy family in the industry that is deserving of your business! You will not regret paying them a visit.

Oct 17, 2024 · Monica Sainz

So happy that my husband and I went with MA Jewelers for my wedding band! I wanted an oval half eternity band to go with my oval engagement ring and Brian made it happen! He worked with us to make sure it was exactly what I wanted, the diamond clarity and color matched my engagement ring and the final result took my breath away ! Can’t say enough good things!!

Aug 29, 2024 · Paulina Krolikowska

My fiancée and I purchased our wedding bands from Morris and family and had a wonderful experience. They provided exactly what we wanted and the customer service was exceptional. I will be buying all of my jewelry from MA Jewelers moving forward!

Oct 17, 2024 · Dein Rice

Bought an engagement ring here . Very helpful with helping me make a decision and fare price. Great quality!!

Apr 19, 2025 · David Garrera

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