KAY Outlet ico

KAY Outlet

Jewelry Store Near MePennsylvaniaPhiladelphia CountyPhiladelphiaNortheast PhiladelphiaFranklin Mills Circle

1509 Franklin Mills Cir #316A, Philadelphia, PA 19154, USA

4.0

I recently visited Kay at Franklin Mall and had an absolutely wonderful experience! Terrell was incredibly knowledgeable and helpful, guiding me to the perfect piece for my needs. The jewelry was stunning, with a beautiful selection of high-quality pieces. I highly recommend this shop for anyone looking for exceptional jewelry and service. Withny

Landyna Mondelus
  • Overview
  • (215) 637-1084
  • stores.kay.com

Hours

Monday 11:00 AM - 7:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 11:00 AM - 7:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM

KAY Outlet Introduce

For residents across Pennsylvania, finding a trusted jewelry store that combines a stunning selection with truly exceptional service is a real treasure. Look no further than KAY Outlet, conveniently located within the vibrant Franklin Mills Mall in Philadelphia. KAY Outlet is not just another jewelry store; it's a destination where quality meets affordability, and customer care takes center stage. Whether you're searching for the perfect piece to celebrate a special occasion, looking for an everyday accessory, or require expert assistance with a beloved item, KAY Outlet offers a welcoming environment and a team dedicated to making your experience truly wonderful. Their commitment to guiding customers to the "perfect piece" is consistently highlighted, ensuring that every visit is productive and satisfying.

KAY Outlet distinguishes itself through its beautiful selection of high-quality pieces, ensuring that there's something to suit every taste and budget. From dazzling diamonds and lustrous gold to elegant silver and other fine jewelry, their inventory is thoughtfully curated to offer a diverse range of options. What truly elevates the experience, however, is the caliber of their staff. Individuals like Terrell are praised for being "incredibly knowledgeable and helpful," making the selection process enjoyable and informative. This personalized guidance ensures that customers feel confident in their choices and leave with jewelry that perfectly meets their needs and desires. Furthermore, the store's dedication to service extends beyond sales, as exemplified by Anthony's helpfulness with a watch repair, demonstrating a genuine commitment to assisting customers with their diverse jewelry-related concerns. This blend of stunning products and attentive, expert service makes KAY Outlet a standout choice for anyone in Pennsylvania seeking a reliable and delightful jewelry shopping experience.

The positive experiences shared by customers underscore a consistent theme of going above and beyond. From guiding someone to the ideal piece to offering unexpected generosity in a small repair, KAY Outlet fosters a sense of trust and appreciation. This commitment to customer satisfaction not only makes each transaction smooth but also builds lasting relationships, turning first-time visitors into loyal patrons. For the Pennsylvania community, having such a dedicated and well-stocked jewelry store locally is an invaluable resource, providing access to beautiful jewelry and dependable service right at their fingertips. It's a place where quality, value, and care converge to create a truly rewarding experience for every individual who walks through their doors.

KAY Outlet at Franklin Mills Mall offers a highly accessible and convenient location for residents throughout Pennsylvania. You can find them at 1509 Franklin Mills Cir #316A, Philadelphia, PA 19154, USA. This address places the store strategically within the well-known Franklin Mills Mall, a major retail hub that is easily reachable from various parts of the state. For those traveling by car, the mall provides extensive parking facilities, ensuring a hassle-free arrival. The location within a prominent shopping complex also means that KAY Outlet is situated near major roadways, simplifying the journey for visitors coming from Philadelphia and its surrounding suburbs, as well as other regions across Pennsylvania. Being in a mall environment offers the added convenience of combining your jewelry shopping with other errands or leisure activities, such as dining or visiting other stores. The specific unit number, #316A, within the Franklin Mills Cir, coupled with the overall familiarity of the mall, makes it straightforward for customers to locate the store once inside. This ease of access underscores KAY Outlet's commitment to serving the broader Pennsylvania community, ensuring that finding your perfect piece of jewelry or getting expert service is as smooth and convenient as possible.

KAY Outlet provides a comprehensive range of services, focusing on both sales of exquisite pieces and practical support for customers' jewelry needs. Their offerings are designed to ensure a fulfilling and satisfying experience for every visitor.

  • Extensive Selection of High-Quality Jewelry: Discover a beautiful assortment of pieces, including diamonds, gold, silver, and other fine jewelry, catering to diverse styles and occasions.
  • Expert Sales Guidance: Knowledgeable staff, like Terrell, provide personalized assistance, helping customers navigate the selection and find the "perfect piece" that meets their specific needs and preferences.
  • Watch Repair Services: While not explicitly listed as a primary service, the experience with Anthony demonstrates their willingness and capability to perform minor watch repairs, such as adding links, often with a helpful and generous approach.
  • Jewelry Care and Maintenance Advice: Staff are likely to offer guidance on how to care for your jewelry to maintain its beauty and longevity.
  • Engagement and Wedding Jewelry: As a well-known jeweler, KAY Outlet typically offers a wide array of engagement rings, wedding bands, and anniversary gifts.
  • Gift Selection Assistance: Receive help in choosing meaningful gifts for loved ones, ensuring the perfect sentiment is conveyed through a beautiful piece of jewelry.
  • Financing Options: As part of the wider KAY Jewelers brand, they typically offer various financing plans to make larger purchases more manageable for customers.

KAY Outlet at Franklin Mills Mall distinguishes itself through several key features and highlights that consistently receive positive feedback from customers, making it a standout choice for jewelry in Pennsylvania:

  • Exceptional Customer Service: The staff, exemplified by Terrell and Anthony, are consistently praised for being "incredibly knowledgeable and helpful," going above and beyond to assist customers.
  • Knowledgeable and Guiding Sales Team: Terrell's ability to guide customers to the "perfect piece for my needs" highlights the expertise and personalized attention offered during the shopping experience.
  • Stunning Selection of High-Quality Jewelry: Customers appreciate the "beautiful selection of high-quality pieces," indicating a diverse and attractive inventory that caters to various tastes and preferences.
  • Willingness to Help with Small Repairs: Anthony's generous act of adding a watch link for free showcases a dedication to customer satisfaction beyond just sales, building goodwill and trust.
  • Positive and Wonderful Experience: The overall sentiment from reviews suggests that visits to KAY Outlet are consistently positive and enjoyable, contributing to a "wonderful experience."
  • Trustworthy and Reliable: The readiness to assist with watch repairs, even for items not purchased there, reinforces a reputation for being a helpful and dependable local resource.
  • Part of a Reputable Brand: Being a KAY Outlet, it benefits from the brand's established reputation for quality and customer service in the jewelry industry.

While specific, real-time promotions or special offers for KAY Outlet at Franklin Mills Mall are not detailed in the provided customer reviews, it is common practice for major jewelry retailers like KAY to have various ongoing and seasonal promotions. These can include holiday sales (e.g., Valentine's Day, Mother's Day, Christmas), percentage-off discounts on specific collections, financing options for larger purchases, or special offers related to engagement and wedding jewelry. As an "Outlet" store, KAY Outlet may also feature unique clearance items or discounted prices on specific pieces that are not available at standard KAY Jewelers locations, making it a prime spot for discovering excellent deals. To learn about any current promotions, special financing deals, or unique outlet offerings, the best approach is to contact KAY Outlet directly. You can reach them by phone at (215) 637-1084 or +1 215-637-1084, where their knowledgeable staff will be happy to provide you with the most up-to-date information on any available promotions, helping you make the most of your jewelry purchase or service needs.

To connect with KAY Outlet at Franklin Mills Mall for inquiries, assistance, or to explore their beautiful collection, please use the following contact information:

  • Address: 1509 Franklin Mills Cir #316A, Philadelphia, PA 19154, USA
  • Phone: (215) 637-1084
  • Mobile Phone: +1 215-637-1084

These contact details provide convenient ways for Pennsylvania residents to reach KAY Outlet. The specific address within Franklin Mills Mall, including the suite number, ensures easy navigation to their location. The provided phone numbers offer direct lines to their helpful staff, allowing customers to inquire about specific jewelry pieces, services, or any other questions they may have before or during their visit.

KAY Outlet at Franklin Mills Mall is an exceptionally suitable choice for locals in Pennsylvania for several compelling reasons, primarily stemming from its commitment to both product quality and outstanding customer service. Firstly, the "beautiful selection of high-quality pieces" means that residents have a diverse array of fine jewelry available right in their local area, without needing to travel extensively to find stunning options for various occasions. This convenient access to a wide range of diamonds, gold, and silver pieces ensures that local preferences and needs are well met, whether for a gift or a personal indulgence.

Secondly, the consistently praised "incredibly knowledgeable and helpful" staff, exemplified by individuals like Terrell and Anthony, creates a highly supportive and positive shopping environment. For locals, this means receiving personalized guidance in finding the "perfect piece" and experiencing genuine willingness to assist, even with small services like watch repairs, where Anthony's generosity truly made a customer's day. This level of attentive and caring service builds strong trust within the community, fostering loyal relationships and ensuring that residents feel confident and valued during their visit. This commitment to customer satisfaction goes beyond just a transaction; it creates a memorable and pleasant experience. Finally, its strategic location within the well-known Franklin Mills Mall makes it highly accessible for residents across Pennsylvania, allowing for convenient visits that can be easily combined with other errands. This blend of quality products, exceptional service, and prime accessibility makes KAY Outlet an ideal and highly recommended jewelry destination for any Pennsylvania local.

KAY Outlet Photos

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KAY Outlet Location

KAY Outlet

1509 Franklin Mills Cir #316A, Philadelphia, PA 19154, USA

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Reviews

I recently visited Kay at Franklin Mall and had an absolutely wonderful experience! Terrell was incredibly knowledgeable and helpful, guiding me to the perfect piece for my needs. The jewelry was stunning, with a beautiful selection of high-quality pieces. I highly recommend this shop for anyone looking for exceptional jewelry and service. Withny

Apr 08, 2025 · Landyna Mondelus

Can I please take a second to give a huge shout out to Anthony at Kay jewelers!! I went to Philadelphia Mills to add 1 link to my watch all the small gold places wanted $30. it’s usually $10 a link for some reason I stopped at Kay jewelers and asked Anthony if he could do it. He said sure no problem when he was done I asked him how much he said it’s one link Don’t even worry about it. What a great person thank you, Anthony for taking the time to help me and making my day.

Apr 05, 2025 · H.A

Such an amazing experience!! I had a really bad experience two weeks ago at a Kay’s in the Poconos and almost got scammed ! I went to this Kay’s today and they explained everything thoroughly and just made me feel so much better ! A huge thank you to Olya who took the time to explain the entire inspection process and showed me how it all works ! Steve was super helpful as well ! He also explained to me thoroughly how it works and that I don’t need to pay for an inspection or getting my ring cleaned ! I will definitely be going back for sure ! Thank you so much again !

Mar 07, 2025 · Princess Lyss

I recently purchased wedding bands for my wife’s and my anniversary and couldn't be happier with the experience! From the moment I walked in, the service was exceptional. Fritz, who assisted me, was absolutely fantastic. He was knowledgeable, attentive, and incredibly helpful throughout the entire process. Fritz took the time to understand what I was looking for and provided excellent recommendations that fit my style and budget. His professionalism and friendly demeanor made the experience enjoyable and stress-free.

Dec 07, 2024 · James Hallowell

Since 2021 kay jeweler's has been amazing with the best customer service I ever have in my life now I’m Getting marry and I can wait for my ring to get here I’m So happy I found jewelry store that I can call home thank You so much Kay Jeweler for everything you do for me and my family

May 28, 2025 · Cairony Nunez

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