Jewelry Store Near MeNew JerseyMercer CountyEast Windsor
319 U.S. Hwy 130 North Inside ShopRite, East Windsor, NJ 08520, USA
My wife came in there to size a watch they did a great job and my wife even purchased a gift for our daughter in law. The next day she went back in to ask a question about the watch as she did not know how to set the time and the day and date functions. They kicked her out of the store and told her not to come back again. The watch was a high end replica of a Rolex day date and she never claimed it to be real or wish to sell it just wanted it sized and set because she got it as a gift to match her other jewelry. Instead of letting her know they knew it was a replica and helping her they treated her like a criminal and kicked her out. They came highly recommended and instead of being helpful and using there knowledge to inform and help a customer they thought is better to embarrass her like it was stolen. My wife knew it was a replica just like a piece of costume jewelry she wore it because it looked nice and was pretty. I don't know about there other business practices but I to am a local business owner in the area and I would never treat a customer this way. My reputation is built on my ability to work with my customers and be open, informative and help educate a client when there may not know the circumstances or reason why if we can not be of service. Great products and great prices does not matter when you treat a current or potential client in such a degrading manner. Very upset and hurt for my wife's experience. Update: Owners wife called me and publicly apologized for the issue and offered to repair the watch at no charge. I was willing to give them the benefit of the doubt and I've them the opertunity to make it right. They held the watch for 3 days and I get a text saying it was ready for pick up. Called to confirm the pick up ad they said they will not fix it. I was told the watch tech would not do it. Why take the watch in then. I assumed they thought I would remove this review before the service was complete. I would have removed the review and better write a good review had I seen an effort to help. All I got was, It's a cheap replica I would get you money back response when I went to retrieve the watch. They didn't even try they just held the watch until I came to get it. I understood that the watch was a replica and was probably much simpler then the real thing so why wouldn't you just fix it and regain the trust and loyalty of the customer. Very disappointed.
For residents of New Jersey seeking a reliable and high-quality jewelry store, the Jewelry Design Gallery of East Windsor stands as a prominent local option. Situated conveniently within the ShopRite in East Windsor, this establishment aims to be a go-to destination for a variety of jewelry needs, from intricate repairs to selecting the perfect new piece. They strive to offer a blend of personalized service and a diverse inventory, catering to the unique tastes and requirements of their local clientele. Whether you're in search of a timeless gift, considering a custom design, or need expert care for a cherished item, the Jewelry Design Gallery of East Windsor positions itself as a community resource dedicated to craftsmanship and customer satisfaction. Their commitment to serving the New Jersey community is reflected in their accessible location and the range of services they provide, aiming to build lasting relationships with their customers.
Located at 319 U.S. Hwy 130 North, inside ShopRite, East Windsor, NJ 08520, USA, the Jewelry Design Gallery of East Windsor offers exceptional accessibility for New Jersey residents. Being inside a ShopRite provides an added layer of convenience, allowing customers to combine their jewelry-related errands with their regular grocery shopping. This strategic placement ensures that the store is easy to find and reach, making it a hassle-free stop for those living in or commuting through the East Windsor area. Ample parking is typically available at shopping centers like ShopRite, which further enhances the ease of access for customers driving to the location. Its position on U.S. Highway 130 North, a major thoroughfare in New Jersey, means it’s easily reachable from various surrounding towns and communities, appealing to a broader local customer base looking for a trusted jeweler. The inherent visibility and established presence of a ShopRite location also contribute to the store's familiarity and trustworthiness among local users.
Services Offered:
Features / Highlights:
Promotions or Special Offers:
While specific, ongoing promotions are not publicly detailed in the provided information, local jewelry stores often run various special offers throughout the year. New Jersey residents interested in the Jewelry Design Gallery of East Windsor are encouraged to directly contact the store to inquire about any current promotions. It is common for jewelers to offer discounts on specific collections, seasonal sales, or special pricing for custom design services. They might also have promotions around holidays, such as Valentine's Day, Mother's Day, or during the winter gifting season. Loyalty programs or first-time customer discounts are also possibilities. To ensure you receive the most up-to-date information on any promotions or special offers, reaching out to the Jewelry Design Gallery of East Windsor via phone or visiting their location would be the most effective way to learn about current deals that could benefit your next jewelry purchase or service.
Contact Information:
Address: 319 U.S. Hwy 130 North Inside ShopRite, East Windsor, NJ 08520, USA
Phone: (609) 371-1800
Mobile Phone: +1 609-371-1800
Conclusion: Why this place is suitable for locals
For New Jersey locals, the Jewelry Design Gallery of East Windsor presents itself as a highly suitable option for all their jewelry needs. Its prime location inside a ShopRite on U.S. Highway 130 North provides unparalleled convenience, making it easy to integrate a visit into your daily routine. This accessibility, coupled with ample parking, removes common barriers often associated with specialized retail. Beyond the practicalities, the store aims to offer a comprehensive suite of services, from intricate jewelry and watch repairs to the exciting process of custom design and a curated selection of fine jewelry. This versatility means residents don't need to seek out multiple establishments for different needs, fostering a one-stop-shop experience right in their community. Furthermore, testimonials highlight instances of personalized and caring service, where staff members like Ken and Lisa are praised for their expertise and dedication. This focus on building relationships and providing attentive service resonates strongly with the local community, where trust and reliability are highly valued. While a challenging customer experience was noted, the overall impression from other feedback suggests a commitment to addressing concerns and striving for customer satisfaction. For those in East Windsor and surrounding New Jersey areas looking for a trustworthy, convenient, and expert jeweler who understands the importance of both quality craftsmanship and genuine customer care, the Jewelry Design Gallery of East Windsor is positioned as a compelling local choice for all their precious purchases and repairs.
319 U.S. Hwy 130 North Inside ShopRite, East Windsor, NJ 08520, USA
Get directionsMy wife came in there to size a watch they did a great job and my wife even purchased a gift for our daughter in law. The next day she went back in to ask a question about the watch as she did not know how to set the time and the day and date functions. They kicked her out of the store and told her not to come back again. The watch was a high end replica of a Rolex day date and she never claimed it to be real or wish to sell it just wanted it sized and set because she got it as a gift to match her other jewelry. Instead of letting her know they knew it was a replica and helping her they treated her like a criminal and kicked her out. They came highly recommended and instead of being helpful and using there knowledge to inform and help a customer they thought is better to embarrass her like it was stolen. My wife knew it was a replica just like a piece of costume jewelry she wore it because it looked nice and was pretty. I don't know about there other business practices but I to am a local business owner in the area and I would never treat a customer this way. My reputation is built on my ability to work with my customers and be open, informative and help educate a client when there may not know the circumstances or reason why if we can not be of service. Great products and great prices does not matter when you treat a current or potential client in such a degrading manner. Very upset and hurt for my wife's experience. Update: Owners wife called me and publicly apologized for the issue and offered to repair the watch at no charge. I was willing to give them the benefit of the doubt and I've them the opertunity to make it right. They held the watch for 3 days and I get a text saying it was ready for pick up. Called to confirm the pick up ad they said they will not fix it. I was told the watch tech would not do it. Why take the watch in then. I assumed they thought I would remove this review before the service was complete. I would have removed the review and better write a good review had I seen an effort to help. All I got was, It's a cheap replica I would get you money back response when I went to retrieve the watch. They didn't even try they just held the watch until I came to get it. I understood that the watch was a replica and was probably much simpler then the real thing so why wouldn't you just fix it and regain the trust and loyalty of the customer. Very disappointed.
May 23, 2025 · Robert HowellI recently and have always enjoyed visiting the Jewelry Design Exchange, where Ken and Lisa made my experiences memorable. From the moment I walked in, they welcomed me with genuine smiles and a warm hello, instantly making me feel at ease. Ken took great care in repairing my beloved necklace, treating it like his own. His attention to detail and craftsmanship were outstanding. Meanwhile, Lisa was by my side, guiding me through selecting new pieces. Her friendly demeanor and deep knowledge helped me find just what I was looking for, and I truly appreciated her patience. It's rare to find such dedicated and caring service, and I always leave feeling grateful and valued as a customer. If you're looking for a place that treats you like family while providing top-notch service, I wholeheartedly recommend the Jewelry Design Exchange. A huge thank you to Ken and Lisa for making each of my visits so special.
Apr 24, 2025 · P HillThe stone had come out of my ring and I was beside myself since it's a gift from a loved one. I wanted someone who would be able to fix it while I waited since I had a bad experience with another jeweler. They couldn't fix it right then but did have it ready for me the next morning. The gentleman who helped me was kind and understanding. He assured me my ring would be fixed and they would take good care of it. When I went to pick it up the next day my ring looked great. I felt so relieved and happy it was back on my finger without having to wait weeks like most stores who need to send there stuff out. I would recommend them to anyone who asks
Apr 26, 2025 · Karen FunariWent to Jewelry design gallery to have a watch I got for Christmas shortened, and replace two other watches batteries. The fellow who waited on me came out right away to take care of me, and did the work very quickly for me within 15 minutes, and while I was waiting, I was looking at the items in the counter cases. Saw a pair of earrings I liked in sterling, ended up buying them. No pressure. Service was very pleasant. Very convenient, inside the ShopRite at front, to the side, in East Windsor.
Apr 20, 2025 · maria mastalskiI've been going to this jewelry store for a few years and have been very pleased with their repair services. I recently dropped off a necklace last week Tuesday and it was ready for pickup on Friday within the same week. The repair was flawless. Thank you very much for the quick turnaround as I wasn't sure I would have it fixed before going out of town for the weekend.
May 06, 2025 · Rose
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