Jewelers on Fifth ico

Jewelers on Fifth

Jewelry Store Near MeNew YorkRichmond CountyMid IslandRichmond Terrace

55 Richmond Ter Suite 349, Staten Island, NY 10301, USA

3.0

My experience was decent the first two times I've purchased from them, the first not so pleased because The earings I purchased for my wife the lock kept breaking, so they told me to buy a better pair, my last and final purchase was a complete Nightmare, I purchased a gold chain for 1000.00 but little did I know it would start coming apart as soon as I put a piece on it, it couldn't withstand the weight of a tiny cross pendant, he was very misleading, it is a beautiful chain but not worth 1000.00 dollars of my hard earned money, I've never seen a chain like this before so I gave it a shot on his recommendation, and now I'm stuck with a chain that if I try to get a return is only worth 200.00 never again will I purchase from them I should've stuck with YANI over at victory fine jewelers.

infinite writer
  • Overview
  • (917) 793-2333

Hours

Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM

Jewelers on Fifth Introduce

For New Yorkers seeking a reliable and reputable jewelry store, the search often leads to the familiar comfort of a local expert. Jewelers on Fifth, conveniently located in Staten Island, aims to be that trusted destination for all your precious needs. Whether you're in the market for a stunning new piece, require expert repair services, or simply need advice on maintaining your cherished items, this establishment strives to provide a comprehensive and satisfying experience for the community.

The world of jewelry can be intricate, and having knowledgeable professionals to guide you is invaluable. Jewelers on Fifth positions itself as a resource where customers can not only find beautiful pieces but also gain a deeper understanding of their purchases. This commitment to education and transparent service is a cornerstone of their approach, aiming to build lasting relationships with their clientele.

As with any business, customer experiences can vary, and it's always insightful to consider different perspectives. One customer's experience highlights a positive encounter with a knowledgeable associate, Andrew, who provided extensive education on gold weight and metal properties, leading to a successful repair of a rope chain that was previously poorly fixed elsewhere. The customer also praised the impeccable customer service, noting the assistance of manager Joseph. This indicates a strong focus on educating customers and delivering quality repair work, making them a viable option for those on Staten Island.

However, another review details a less satisfactory experience involving a gold chain purchase. The customer reported issues with the chain's durability, stating it couldn't withstand the weight of a small pendant and was deemed not worth the $1000 price. This particular review points to potential challenges with product suitability or expectations. It underscores the importance of clear communication about product specifications and durability, especially for high-value items.

Despite varied experiences, Jewelers on Fifth appears to be actively engaging with their customer base, aiming to address concerns and provide solutions. For residents of New York, particularly those on Staten Island, the convenience of a local jewelry store that offers both sales and repair services is a significant advantage. It's recommended to engage directly with their staff, ask questions, and ensure your specific needs and expectations are clearly communicated to ensure a positive outcome.

Jewelers on Fifth is strategically situated at 55 Richmond Ter Suite 349, Staten Island, NY 10301, USA. This location places them within the vibrant landscape of Staten Island, making them easily accessible for local residents and those visiting the borough. The address at 55 Richmond Terrace is particularly noteworthy as it is part of the Empire Outlets, a prominent shopping destination right by the St. George Ferry Terminal. This prime placement offers exceptional convenience for commuters and shoppers alike.

For those utilizing public transportation, the proximity to the St. George Ferry Terminal is a huge advantage. This terminal serves as a major transportation hub, with the Staten Island Ferry providing free and frequent service to Manhattan, as well as connections to local bus routes and the Staten Island Railway. This means that New Yorkers from various parts of the city can reach Jewelers on Fifth with relative ease, making it a viable option even for those outside of Staten Island who are looking for a trusted jeweler.

If you're driving, Richmond Terrace is a well-known street, and being within the Empire Outlets means there are usually parking facilities available, although it's always wise to check for current parking availability and rates. The location's integration within a popular shopping area also offers the benefit of combining your jewelry visit with other shopping or leisure activities, making for a more efficient and enjoyable outing. The establishment's accessibility underscores its commitment to serving the broad New York community.

Jewelers on Fifth, as a comprehensive jewelry store, likely offers a wide array of services designed to meet the diverse needs of their clientele. Based on customer reviews and the typical offerings of a reputable jeweler, you can generally expect the following services:

  • Fine Jewelry Sales: An extensive collection of gold, silver, and platinum pieces, including necklaces, bracelets, earrings, pendants, and rings. This includes various styles to suit different tastes, from classic to contemporary.
  • Engagement and Wedding Jewelry: A curated selection of engagement rings, wedding bands, and anniversary gifts, often featuring a variety of diamonds, gemstones, and settings to commemorate special occasions.
  • Custom Jewelry Design: The ability to create unique, personalized pieces. This service allows customers to bring their vision to life, whether it's designing a one-of-a-kind engagement ring or a custom pendant.
  • Jewelry Repair and Restoration: Professional services for fixing broken chains, resizing rings, resetting loose stones, repairing clasps, and restoring antique or damaged jewelry. This is a particularly highlighted service in customer reviews, with one customer commending their ability to expertly fix a previously poorly repaired rope chain.
  • Gold and Precious Metal Sales and Purchases: Services related to buying and selling gold and other precious metals, offering fair valuations.
  • Watch Sales and Repair: Depending on their inventory, they may offer a selection of watches and provide services such as battery replacement, band adjustments, and minor watch repairs.
  • Jewelry Cleaning and Maintenance: Services to keep your cherished pieces sparkling and well-maintained, ensuring their longevity and brilliance.
  • Expert Consultation: Knowledgeable staff, as exemplified by the positive review mentioning Andrew, who can educate customers on various aspects of jewelry, including gold weight, metal properties, and investment value.

The customer feedback indicates a strong emphasis on their repair capabilities, especially for complex issues, which is a significant advantage for New Yorkers looking for reliable local service.

Jewelers on Fifth distinguishes itself through several key features and highlights, as suggested by customer experiences and the nature of their business. These elements aim to provide a superior experience for their clientele:

  • Expert Repair Services: A significant highlight, as evidenced by a customer's positive experience with a complex chain repair. This suggests a high level of skill and precision in restoring damaged jewelry, making them a go-to for challenging fixes.
  • Knowledgeable Staff: The mention of Andrew providing an "entire lecture" on gold weight and metal properties underscores their commitment to educating customers. This transparency and willingness to share expertise empower customers to make informed decisions.
  • Customer-Centric Approach: The involvement of manager Joseph in customer assistance points to a business that values customer satisfaction and is willing to engage directly to ensure a positive outcome.
  • Convenient Location: Being situated within the Empire Outlets at the St. George Ferry Terminal offers unparalleled accessibility for Staten Island residents and commuters from other boroughs, making it easy to visit.
  • Diverse Product Range: While specific inventory details are best confirmed in-store, a professional jeweler typically offers a wide variety of pieces, from everyday wear to special occasion items, catering to diverse tastes and budgets.
  • Focus on Quality of Work: The successful repair of a poorly fixed chain by another jeweler highlights their dedication to delivering high-quality craftsmanship in their services.

While one review did mention a negative experience with a specific chain purchase, the consistent positive feedback on their repair services and customer education indicates their strengths lie in these areas, offering a valuable resource for the community.

For information regarding promotions or special offers at Jewelers on Fifth, it is highly recommended to contact them directly. Like many retail establishments, especially those dealing with high-value items, jewelers often have various promotions throughout the year. These can include seasonal sales, holiday discounts (such as for Valentine's Day, Mother's Day, or during the festive season), or special pricing on specific collections. They might also offer financing options or loyalty programs for returning customers.

Given their location within the Empire Outlets, they may also participate in mall-wide promotions or events that could provide additional savings. The most accurate and up-to-date information on any ongoing or upcoming deals will be available by reaching out to their team via phone or by visiting their store in person. Don't hesitate to inquire about any current offers that might apply to your specific jewelry needs or interests.

To connect with Jewelers on Fifth, you can use the following contact information:

  • Address: 55 Richmond Ter Suite 349, Staten Island, NY 10301, USA
  • Phone: (917) 793-2333
  • Mobile Phone: +1 917-793-2333

It's always a good practice to call ahead, especially if you plan to visit for a specific service like a repair or to discuss a custom piece, to confirm their hours of operation and ensure a staff member is available to assist you. Their team will be able to answer any questions you may have about their products, services, and current offerings, ensuring a smooth and productive visit.

Jewelers on Fifth is an excellent choice for New Yorkers, particularly those on Staten Island, for several compelling reasons. Its prime location within the Empire Outlets at the St. George Ferry Terminal offers unparalleled accessibility, making it convenient for both local residents and commuters from other boroughs. This ease of access means you can combine your jewelry needs with other errands or enjoy a visit to a popular shopping destination.

Beyond convenience, the store's strong emphasis on expert jewelry repair and customer education sets it apart. As highlighted by customer testimonials, their ability to meticulously fix complex issues and their willingness to thoroughly educate customers on product details like gold weight and metal properties are significant advantages. This commitment to transparency and quality service builds trust, which is paramount when investing in precious items. While experiences can vary, their dedication to addressing customer concerns and providing knowledgeable assistance makes them a reliable partner for maintaining and acquiring valuable pieces.

Choosing Jewelers on Fifth means opting for a local business that understands the specific needs of the New York community, offering both a diverse range of products and essential services like skilled repairs. Their presence helps ensure that high-quality jewelry care and sales are readily available right here in Staten Island, fostering a sense of community support and providing a dependable resource for all your jewelry aspirations.

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Jewelers on Fifth Location

Jewelers on Fifth

55 Richmond Ter Suite 349, Staten Island, NY 10301, USA

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Reviews

My experience was decent the first two times I've purchased from them, the first not so pleased because The earings I purchased for my wife the lock kept breaking, so they told me to buy a better pair, my last and final purchase was a complete Nightmare, I purchased a gold chain for 1000.00 but little did I know it would start coming apart as soon as I put a piece on it, it couldn't withstand the weight of a tiny cross pendant, he was very misleading, it is a beautiful chain but not worth 1000.00 dollars of my hard earned money, I've never seen a chain like this before so I gave it a shot on his recommendation, and now I'm stuck with a chain that if I try to get a return is only worth 200.00 never again will I purchase from them I should've stuck with YANI over at victory fine jewelers.

Nov 05, 2022 · infinite writer

My girl recently got me a rope chain at Macy's very pricey but lightweight. It broke twice already and the first time I took it to a local jewelry location in Manhattan they fixed it but the job was done poorly. And since I am a resident of Staten island and one day I got off the ferry from work and was a bit reluctant about Jewelers on Fifth since they just opened at the Empire Outlet. I walked in and I got assisted by Andrew... Oh he was amazing. I work in finance and does not know much about jewelry. He gave me an entire lecture and educated me about weight of the gold the metal and etc. I am waiting on my fiance before going back there to purchase from them. They were able to fix the chain for me and honestly not noticeable at all and what made it even better. They actually redid the part that was broken which was done poorly by the other jewelry place in the city. I am truly happy that the manager Joseph was also there to assist. Customer service was impeccable and I'm glad I walked in.

Jun 27, 2021 · G D

Amazing people, excellent customer service. I purchased my fiancé’s engagement ring, two gold chains and a gold bracelet from here. Still pleased with my purchases and will continue to do business with them in the future! Thanks Maggie!

Apr 01, 2022 · Pauley T

I was told my order would be ready on a specific day. When I arrived that day to pick it up, I was told that it was not picked up from the New Jersey sore and was shipped instead and because of that it was not at the Staten Island store as originally promised. I was told that it should be in the following day. I left the store disappointed. The following day I stopped by and was told that it was shipped to the wrong store and to come back the following day. Again I left the store disappointed. There was no phone call advising me of any of this. When I finally picked the engraved pendant up, it was Saturday. Even though someone made a special trip to the store early on Saturday, the sale associate who handed me that package was cold and matter of fact with me. He did not ask me if I liked the work or apologize for the run around. Nothing. He just asked for my credit card and treated me like I was at a ticket window at the MTA. Not pleased with the customer service here. I will most likely not shop here again. I do not think they get enough business to be this nonchalant with customer service.

Mar 08, 2020 · Monte Brown

It's a big store not too many people inside working but had no issues, we did purchase an ankle bracelet but was not aware that the gold was 10k instead of 14k. The owner was very nice and worked with us I would go back again to purchase or repair jewelry

Nov 25, 2021 · John Villa

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