Eric J. Loch Diamond Jewelers

Hello, fellow Pennsylvanians! When it comes to significant life moments, few purchases are as meaningful as a piece of fine jewelry, especially an engagement ring or wedding bands. For over four decades, Eric J. Loch Diamond Jewelers has been a cornerstone of the Allentown community and the wider Lehigh Valley, building a reputation for exceptional quality, unparalleled expertise, and truly outstanding customer service. This article will delve into what makes Eric J. Loch Diamond Jewelers a premier destination for residents across Pennsylvania, offering a comprehensive look at their location, extensive services, and the personalized features that have earned them such high praise.

Eric J. Loch Diamond Jewelers is more than just a jewelry store; it's a family-owned legacy that began in 1972, evolving from a passion for gem collecting into a full-service, dual-accredited gemological laboratory. Their dedication to hand-selecting diamonds directly from Belgium and their commitment to high-quality craftsmanship are evident in every piece they offer. Customers consistently highlight the positive and trusting environment fostered by their team, with names like Jennifer, Meghan, and Renee frequently mentioned for their exceptional service. Whether you’re embarking on the exciting journey of selecting an engagement ring, seeking a custom-designed piece that tells your unique story, or entrusting a cherished item for repair, Eric J. Loch Diamond Jewelers is poised to provide a non-pressuring atmosphere where your needs are truly understood and met with expertise and a genuine smile. They truly aim to "celebrate people's lives" through their beautiful jewelry.

Eric J. Loch Diamond Jewelers is conveniently located at 3370 Lehigh St, Allentown, PA 18103, USA, making it easily accessible for customers throughout Allentown and the broader Lehigh Valley region of Pennsylvania. Lehigh Street is a well-known and significant thoroughfare, ensuring straightforward navigation to the store. Its position offers excellent visibility and ease of access for those traveling by car.

The store's location on Lehigh Street provides practical advantages, including ample parking options in the vicinity, which contributes to a stress-free and pleasant visit. This accessibility is crucial for busy individuals and couples planning important purchases like engagement rings or needing timely repairs. For anyone in the Pennsylvania area, Eric J. Loch Diamond Jewelers’ placement ensures that reaching their expert team is a simple and convenient journey, allowing you to comfortably focus on your jewelry needs without unnecessary travel complications. Their consistent operating hours from Monday to Saturday further enhance their accessibility for the local community.

Eric J. Loch Diamond Jewelers provides a comprehensive range of services, emphasizing their expertise in diamonds and custom creations, alongside robust repair and restoration capabilities. They are dedicated to meeting a wide array of jewelry needs for the Pennsylvania community.

• Engagement Rings and Wedding Bands: They are renowned for "the Lehigh Valley's largest selection of engagement rings" and are considered experts in bridal jewelry. They specialize in "hand-selecting diamonds directly from Belgium," ensuring superior quality. Customers can explore a vast collection of certified loose diamonds by shape and work with staff to build or find the perfect engagement ring, with options for custom designs to fit any budget.

• Custom Jewelry Design: Eric J. Loch Diamond Jewelers excels as "Your Custom Jewelry Store." They pride themselves on being a "design partner," able to create "something that you will love for a lifetime." This includes working with existing designs, redesigning old family heirlooms, and crafting bespoke pieces with any type of metal, stone shape, size, and preferred elements. They aim for "custom engagement rings at non-custom prices with the best quality."

• Jewelry Repair and Restoration: Customers trust them for their repair needs, including complex work. They handle services like ring sizing, prong repair, and general restoration, aiming to restore jewelry to its original beauty or better. One customer noted that the repair process was "super easy" and their ring was "back" and trusted the store for future repairs.

• Watch Battery Replacement: They offer convenient watch battery replacement services. While one negative review mentioned issues with this specific service, overall feedback points to a commitment to resolving customer concerns and providing this common maintenance offering.

• Fine Jewelry Collection: Beyond bridal, they showcase a "finely curated collection of jewelry for every occasion, from high fashion to casually elegant and everything in between." This includes various necklaces, bracelets, earrings, and other diamond and gold pieces suitable for gifts or personal wear.

• Jewelry Appraisals: As a "dual-accredited gemological laboratory" with "the only certified gemologist in the Lehigh Valley," they are highly qualified to provide professional jewelry appraisals for insurance, estate planning, or valuation purposes.

• Diamond Sourcing and Expertise: Their direct sourcing of diamonds from Antwerp, Belgium, combined with extensive knowledge about mining, cutting, polishing, and presentation, positions them as true diamond experts, offering "the best values on diamonds, guaranteed!"

Eric J. Loch Diamond Jewelers stands out in the Pennsylvania jewelry landscape due to a combination of exceptional service, profound expertise, and a truly customer-centric approach, as consistently highlighted by their glowing customer reviews.

• Exceptional Customer Service and Positive Attitudes: Reviews frequently praise the staff, with Jennifer, Meghan, and Renee being specifically named as "the greatest service providers." Customers note their "awesome" attitudes, "positive interaction," and how they make the entire process "smooth and enjoyable." This focus on creating a welcoming and reassuring environment is a significant draw, making customers feel comfortable and valued.

• Trusted Expertise in Diamonds and Custom Design: With over four decades of experience and status as a "dual-accredited gemological laboratory" with "the only certified gemologist in the Lehigh Valley," they are true experts. Their specialization in hand-selecting diamonds directly from Belgium ensures superior quality. This expertise translates into highly personalized "dream ring" designs and "extremely unique and personal jewelry pieces."

• Non-Pressuring and Trust-Building Environment: Customers appreciate the "non-pressuring atmosphere," which allows them to explore options without feeling rushed. The team, particularly Jennifer, is noted for putting customers' "mind at ease" and earning their "trust" during processes like ring repair, demonstrating a commitment to honest and transparent dealings.

• Responsive and Reliable Communication: For repairs, they "gave me a call when she said they would with an estimate," showcasing their reliability and commitment to keeping customers informed. This strong communication fosters confidence and peace of mind.

• Ability to Handle Diverse Needs: Whether it's selecting a wedding set, getting a "simple catch problem" fixed, or undertaking complex custom design work, Eric J. Loch Diamond Jewelers demonstrates versatility. Their ability to handle both new purchases and intricate repairs solidifies their position as a comprehensive jeweler.

• Commitment to Customer Satisfaction: The consistent return of customers and high recommendations ("I will be a returning customer," "I couldn't recommend her more highly") underscore a deep commitment to customer satisfaction. They go above and beyond, offering options and making sure customers leave with what they wanted and "a smile on our faces."

While specific, publicly advertised promotions are not extensively detailed, Eric J. Loch Diamond Jewelers, as a prominent local business in the Lehigh Valley, may offer various special promotions throughout the year. For residents in Pennsylvania, especially those considering a significant purchase like an engagement ring, it is highly recommended to contact the store directly or visit their website for the most current information. They may offer:

• Special financing options for engagement rings or larger purchases.

• Seasonal sales events, particularly around holidays or wedding seasons.

• Exclusive deals on specific diamond cuts or styles.

• In-store events or trunk shows featuring new collections.

• Complimentary cleaning or inspection services with a purchase.

Given their focus on customer satisfaction and value, it’s beneficial to inquire about any available offers that could enhance your experience or investment. Their website, lochsjewelers.com, is also a good resource for exploring current offerings and collections.

Connecting with Eric J. Loch Diamond Jewelers is straightforward for residents throughout Pennsylvania, especially those in the Allentown area.

Address: 3370 Lehigh St, Allentown, PA 18103, USA

Phone: (610) 967-3479

Mobile Phone: +1 610-967-3479

Their current operating hours are Monday, Tuesday, Wednesday, and Friday from 10:00 AM to 6:00 PM; Thursday from 10:00 AM to 7:00 PM; and Saturday from 10:00 AM to 5:00 PM. They are closed on Sunday. It is always a good idea to call ahead for specific inquiries or to schedule a personal consultation, especially for custom design projects or detailed repair discussions.

For residents of Allentown and the entire Pennsylvania region, Eric J. Loch Diamond Jewelers represents a compelling choice for all their fine jewelry needs. Their decades of experience as a family-owned business, combined with their status as a "dual-accredited gemological laboratory" and direct diamond sourcing from Belgium, provide an unparalleled level of expertise and quality right here in the Lehigh Valley. The consistent praise from customers, specifically highlighting the "greatest service providers" like Jennifer, Meghan, and Renee, underscores their commitment to creating a positive, non-pressuring, and trusting environment.

Whether you are embarking on the momentous journey of selecting an engagement ring from "the Lehigh Valley's largest selection," seeking a unique custom-designed piece that perfectly reflects your story, or entrusting a cherished family heirloom for expert repair and restoration, Eric J. Loch Diamond Jewelers offers the skill, personalized attention, and reliable service that locals truly value. They are not just selling jewelry; they are "celebrating people's lives" through their craft. For Pennsylvanians who seek not just a product, but an experience built on trust, expertise, and genuine care, Eric J. Loch Diamond Jewelers is an undeniable local gem and a highly recommended destination. Their dedication ensures you leave with exactly what you wanted and, importantly, "a smile on your face."