Diamond Marquise ico

Diamond Marquise

Jewelry Store Near MeNew JerseyBergen CountyEnglewood CliffsSylvan Avenue

560 Sylvan Ave Suite 2060, Englewood Cliffs, NJ 07632, USA

3.0

I would give zero stars if that was an option. Bought my husband a $1300 necklace for Christmas and he did not like it. I called and email immediately and could get no response. Finally in February I got a response where they told me to return the necklace by certified mail. I did that, they signed for it and now have not returned my money or will answer my calls. They are an awful business that should not be permitted to operate. I will escalate to the BBB and my lawyers.

Jennifer Casey
  • Overview
  • (201) 753-3964
  • diamondmarquise.com

Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Diamond Marquise Introduce

Welcome to Diamond Marquise, a prominent jewelry store located in the heart of Englewood Cliffs, New Jersey. For those in the New Jersey region seeking exquisite jewelry pieces, from stunning engagement rings to everyday elegant accessories, Diamond Marquise aims to be a notable option. This article will provide you with a comprehensive overview of what this local establishment offers, helping you make informed decisions about your next jewelry purchase. We'll delve into its location, the variety of services available, unique features, and how to get in touch.

Finding the perfect piece of jewelry can be a significant undertaking, whether you're celebrating a milestone, expressing your love, or simply treating yourself. Local jewelers often provide a personalized experience and a deep understanding of their community's preferences. Diamond Marquise positions itself as a local resource for high-quality jewelry, aiming to cater to the diverse tastes and needs of New Jersey residents.

It's important to note that while we strive to provide a factual and promotional overview, it's always advisable for potential customers to conduct their own due diligence, especially given varied customer experiences reported in public domains.

Location and Accessibility

Diamond Marquise is conveniently situated at 560 Sylvan Ave Suite 2060, Englewood Cliffs, NJ 07632, USA. This address places it in a accessible location within the New Jersey area, making it a feasible destination for residents across Bergen County and beyond. Englewood Cliffs is known for its pleasant suburban environment, offering a relatively easy commute for those driving. The suite number suggests an office building setting, which could imply a private showroom experience or a dedicated service center rather than a traditional street-level retail storefront.

For local New Jersey users, accessing the store by car is generally straightforward, with ample parking options typically available in such commercial areas. While specific public transportation routes directly to this exact suite might vary, Englewood Cliffs is served by local bus routes that connect to larger transportation hubs. It's always a good idea to check local NJ Transit schedules or use ride-sharing services if you prefer not to drive. The accessibility of the location makes it a practical choice for New Jersey residents looking for a local jewelry specialist without venturing into more congested urban centers.

Services Offered

Diamond Marquise provides a range of services designed to meet various jewelry needs, from new purchases to after-sales care. Their offerings encompass both the sale of fine jewelry and comprehensive customer support.

  • Fine Jewelry Sales: They offer a selection of fine jewelry pieces, including diamonds, gemstones, and 14kt gold collections.
  • Bridal Collection: A significant focus is placed on bridal jewelry, including diamond rings, catering to those looking for engagement and wedding pieces.
  • Diamond Variety: Beyond traditional diamond rings, they also feature diamond earrings, and color diamonds, providing a diverse array for diamond enthusiasts.
  • Gemstones: In addition to diamonds, they also carry gemstones, with Tanzanites specifically mentioned, offering choices for those who prefer colored stones.
  • Cayman Jewels: This suggests a unique collection or brand affiliation, potentially offering pieces with a distinct design or origin.
  • Gifts for Her and Him: They cater to both men and women, providing options for various gifting occasions.
  • Jewelry Sizing: Ensuring a perfect fit is crucial, and they offer sizing services for various jewelry items.
  • Diamond Resetting: For existing pieces, they provide services to reset diamonds, allowing customers to update or secure their cherished stones.
  • Cleaning and Polishing: To maintain the sparkle and longevity of your jewelry, professional cleaning and polishing services are available.
  • After-Sales Services: They emphasize providing comprehensive after-sales support, encouraging customers to contact them for any post-purchase needs. This suggests a commitment to customer satisfaction beyond the initial sale.

Features / Highlights

Diamond Marquise aims to stand out through several key features that could appeal to local New Jersey residents looking for a reliable jeweler.

  • Diverse Selection of Diamonds: They highlight a variety of diamond cuts and styles, including the unique marquise cut, which can appear larger than other shapes of similar carat weight and is known for elongating the finger. While they emphasize marquise diamonds, they also carry a range of other popular diamond pieces like rings, earrings, and bracelets.
  • Gemstone Variety: The inclusion of gemstones like Tanzanites expands their offerings beyond just diamonds, catering to a broader spectrum of preferences.
  • 14kt Gold Collection: A dedicated collection of 14kt gold jewelry indicates a focus on quality and classic precious metals.
  • Dedicated US Service Center: For US customers, they specifically mention a US Service Center (Bijou Amore Inc. at the same Englewood Cliffs address) for after-sales services. This suggests a localized and accessible point of contact for customer support.
  • Customer Support Channels: They offer multiple ways to get in touch, including email and phone, aiming for accessibility for inquiries and support.
  • Focus on Customer Service: Public information suggests a stated emphasis on professional handling of customer assistance through their customer service center.

Promotions or Special Offers

While direct, ongoing promotions specific to Diamond Marquise at the Englewood Cliffs location are not explicitly detailed in publicly available general information, jewelry stores often engage in various forms of special offers to attract customers. These might include:

Seasonal Sales: Many jewelers offer discounts around holidays such as Valentine's Day, Mother's Day, Christmas, or during traditional engagement seasons.

Daily Deals or Limited-Time Offers: Some jewelry retailers feature rotating "daily deals" or special promotions on select items for a limited period to encourage purchases.

New Customer Incentives: Sometimes, stores may offer a discount or a complimentary service for first-time customers.

Financing Options: While not a discount, offering financing plans can make higher-value purchases more accessible to customers.

It is recommended that interested individuals contact Diamond Marquise directly via phone or email, or check their official website if available, to inquire about any current promotions or special offers that might be running for their New Jersey customers.

Contact Information

For New Jersey residents interested in reaching out to Diamond Marquise, here is their contact information:

Address: 560 Sylvan Ave Suite 2060, Englewood Cliffs, NJ 07632, USA

Phone: (201) 753-3964

Mobile Phone: +1 201-753-3964 (also noted as WhatsApp enabled on some platforms)

For after-sales services, the US Service Center, Bijou Amore Inc., is located at the same address, with an email address: DSRNJ@yahoo.com and a separate phone number: 201-503-1150. For general inquiries, orders, or custom requests, they also provide Sales@DiamondMarquise.com as an email contact.

Conclusion: Why this place is suitable for locals

Diamond Marquise, located in Englewood Cliffs, New Jersey, presents itself as a local option for residents seeking a diverse range of fine jewelry and dedicated customer service. For those in the New Jersey area, the convenience of a local address in Englewood Cliffs makes it an accessible choice for their jewelry needs.

The store's focus on a variety of offerings, including bridal jewelry, different diamond types, and gemstones, aims to cater to a wide array of tastes and budgets. The emphasis on after-sales services, including sizing, resetting, cleaning, and polishing, highlights a commitment to long-term customer satisfaction and the care of precious items. The availability of multiple contact methods, including phone and email, further enhances its suitability for local engagement, allowing New Jersey residents to easily reach out for inquiries or support.

While public feedback indicates mixed customer experiences in some instances, for local New Jersey users who prioritize accessibility to a physical location, a diverse product range, and direct customer support for jewelry care, Diamond Marquise could be a destination to explore. As with any significant purchase, particularly one as personal and valuable as jewelry, it is recommended that prospective customers visit the location, speak with the staff, and thoroughly discuss their needs and expectations to ensure a satisfactory experience. The ability to engage with a local establishment face-to-face for such personal items is often a key advantage for community members.

Diamond Marquise Photos

Diamond Marquise 4
Diamond Marquise 4

Diamond Marquise Location

Diamond Marquise

560 Sylvan Ave Suite 2060, Englewood Cliffs, NJ 07632, USA

Get directions

Reviews

I would give zero stars if that was an option. Bought my husband a $1300 necklace for Christmas and he did not like it. I called and email immediately and could get no response. Finally in February I got a response where they told me to return the necklace by certified mail. I did that, they signed for it and now have not returned my money or will answer my calls. They are an awful business that should not be permitted to operate. I will escalate to the BBB and my lawyers.

May 21, 2025 · Jennifer Casey

There is not enough room here to upload the details of our situation. You currently have two custom rings, our money and are unresponsive to rectifying the situation. You are holding an engagement ring, man's ring and $9,500. This needs to be escalated to upper management so we can resolve this 9 month nightmare which has destroyed our 2024 wedding plans. This was supposed to be a happy time in life and instead has become an emotional and financial heartach In another review it was stated the ability to get a refund. We have not been offered that option, you have the rings, our money and will not communicate with us.

Jan 08, 2025 · Karin Mac

A purchased a diamond while on vacation from Grand Cayman. A diamond fell out and several others were not flush. More diamonds will fall out. The lifetime repair policy is a scam. They refuse to fix my ring and keep avoiding my calls. I want my ring fixed or a refund. It's a simple solution.

Sep 16, 2024 · Arlene Waller

We purchased jewlery for our anniversary! Our intent was something sentimental our result was revolutionary! Beautiful, elegant and classy we are going to create custom pieces next. If you want high quality jewlery with excellent personal service call immediately!

Sep 08, 2022 · Brenda Myers

Poor customer service, never answer any calls , never return any calls. Rip off. Embarrassing. Find out for yourself. Might be “real gold” but feels like it’s styrofoam with gold dust. Make sure you know how much it weighs . Bought a necklace for $900 and got it quoted at $5 at a jeweler.

Apr 01, 2022 · Juan Benitez

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