4.0

I brought a loose diamond to Diamond Hut Jewelers and ordered a custom band/setting (Apr 2). I sent over reference pictures of the features/design I wanted, along with the dimensions of the stone. I was told the whole process would take around 2 weeks. A few days later they called me in to approve the ring before they set the stone. At this point, it did not yet have the euro shank and was a larger size than I requested. I thought this was strange since I thought it would be custom made using CAD, but it looked nice and close enough to what I asked for, so I didn’t question it. I was then told that they are now going to resize the ring and add the euro shank. Looking back, I should have made it explicit that I expected a CAD drawing and for them to show me before continuing. The following week (7 days later) they called me in and I brought in the diamond to have it set. The setting also looked completely different than the previous ring I approved. Since the design I wanted was on the simple side, I think they initially used a stock shank and replaced the original setting with a custom one, but then it looked like it wasn't properly integrated into the shank and the diamond was crooked. Just overall low quality work. It was already pretty late in the day so I asked to come in the next day. The next day I came in and met with Sheena, where I pointed out all the issues I had with the ring and she said that she acknowledged them. she asked if if she could send it out to their workshop where they have more jewelers and tools to fix these issues and that it would take around another week. I said OK and left the ring with them along with the stone. After a week, I got the ring back and it didn’t really look much better. They had fixed the asymmetry with the Euros shank, but the stone was still crooked, but now there was some dark marks, and jagged edges on the ring. I brought it home with me just to inspect it and then I called in the next day to report the new issues that I had found and they asked me to come in on Saturday. So I come in on Saturday and I meet Shaun who is the president of diamond hut. We have a discussion about how since the diamonds are set by hand, there are going to be minor imperfections, which I expressed that I understand, but I think there are larger issues. After I point out all the issues, He tells me that they will be remake the ring for me, which is a huge relief, and also that they will redo the entire ring using CAD, and that in a couple days, he’ll send me a digital drawing for me to approve. He tells me that it will take another week, and I leave the ring with them again. He also says that he’s giving me a carte blanche and that any other ring features I want I can tell him now, with no extra cost. I initially did not specify what prongs I wanted, but it was at this point where I stated I wanted double claw prongs. he also had me text over the reference photos and list of design features to him later that day. As promised, a couple days later, he texts me the CAD drawing, which I approve. Then later that week on Friday (May 2), they call me to tell me what my ring is ready. I go in to pick it up and it’s exactly what I wanted! Although there was some hiccups, they were receptive to my feedback and the final ring is beautiful. I think if you are also interested in custom work to be *very* clear about what you want and will make the process easier.

Alex Dinh
  • Overview
  • (201) 332-4150
  • hudsondiamond.com

Hours

Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM

Diamond Hut Jewelers Introduce

For residents across New Jersey, finding a reliable and skilled jeweler is essential, especially when it comes to custom designs or significant purchases like engagement rings. In Jersey City, you'll find Diamond Hut Jewelers, a prominent establishment dedicated to providing a wide array of fine jewelry and comprehensive services. Diamond Hut Jewelers aims to be your trusted partner, whether you're looking for a new timepiece, seeking expert repairs, or embarking on the exciting journey of creating a bespoke jewelry piece that perfectly captures your vision.

Diamond Hut Jewelers stands out in the New Jersey jewelry landscape for its commitment to customer satisfaction, even when faced with complex custom orders. While the process for custom work might involve some back-and-forth to achieve perfection, their dedication to remaking a piece until it meets the client's exact desires, as highlighted by a recent customer, speaks volumes about their integrity and craftsmanship. They understand that jewelry is often a deeply personal investment, and they strive to ensure that the final product is precisely what you envisioned. From dazzling diamonds to quality watches, Diamond Hut Jewelers in Jersey City is equipped to meet diverse jewelry needs with a professional and solution-oriented approach.

Diamond Hut Jewelers is conveniently located at 701 NJ-440, Jersey City, NJ 07304, USA. This prime address on NJ-440, a significant state highway, offers excellent visibility and effortless accessibility for residents throughout Jersey City and broader New Jersey, particularly those in Hudson County. Being situated directly on or very close to a major transportation artery makes the store remarkably easy to find and reach, whether you are driving from local neighborhoods or coming from surrounding cities. The highway location often provides the added benefit of ample parking, further contributing to a convenient and stress-free visit for customers.

For New Jersey locals, the accessibility of Diamond Hut Jewelers is a key advantage. Its position on a major route like NJ-440 ensures seamless connections to various parts of Jersey City and neighboring municipalities such as Bayonne, Newark, and Union City. This central and easily navigable location significantly reduces travel time and logistical hurdles, making a visit to Diamond Hut Jewelers a practical and efficient part of your day. Whether you're dropping by for a quick consultation on a custom piece or taking your time to explore their collections, the ease of access reinforces its status as a reliable and convenient local jeweler for the diverse communities of New Jersey.

Diamond Hut Jewelers offers a comprehensive range of services, with a strong emphasis on custom work and a commitment to customer satisfaction. Their expertise extends beyond simple sales, encompassing intricate design and dedicated aftercare.

Here are some of the key services you can expect:

  • Custom Jewelry Design and Settings: They specialize in creating bespoke jewelry pieces, including custom bands and settings for loose diamonds. They work with customers to bring their design visions to life, even remaking pieces using CAD drawings to ensure accuracy.
  • Diamond Setting: Expert setting of diamonds into custom or existing bands, ensuring secure and precise placement.
  • Jewelry Repair and Adjustment: Services include resizing rings, addressing issues like crooked stones, fixing asymmetry (e.g., with euro shanks), and general repairs to rectify imperfections and ensure high quality.
  • Watch Sales: They offer a selection of quality timepieces, as evidenced by the sale of a Citizen watch.
  • Watch Services: Beyond sales, they likely provide basic watch services such as band adjustments, as commonly offered by jewelers selling watches.
  • Consultation and Customer Support: The staff, including Sheena and President Shaun, are available for detailed consultations, addressing customer concerns, and guiding them through the custom design or repair process.
  • Engraving: While not explicitly mentioned in the provided reviews, it's a common service at full-service jewelers, often accompanying custom work.

Diamond Hut Jewelers stands out in the New Jersey market due to several distinct features and highlights, particularly their commitment to client satisfaction in custom work. These attributes contribute significantly to their reputation and appeal.

Key features and highlights include:

  • Dedication to Custom Order Perfection: Despite initial "hiccups" in a custom ring order, Diamond Hut Jewelers demonstrated an unwavering commitment to achieving the client's desired outcome. This included remaking the entire ring from scratch using CAD and incorporating new features at no extra cost, showcasing their dedication to client satisfaction above all else.
  • Use of CAD Technology for Custom Work: Their willingness to redo a custom ring using CAD (Computer-Aided Design) ensures precision and allows clients to approve digital renderings before physical creation, a crucial step for complex custom pieces.
  • Responsive Leadership: The direct involvement of Shaun, the President of Diamond Hut, in addressing customer concerns and offering comprehensive solutions (like a complete remake with "carte blanche") highlights a strong commitment from the top to ensure positive customer experiences.
  • Problem-Solving Approach: When issues arise, the team, including Sheena, is "receptive to feedback" and proactive in finding solutions, sending items to their workshop for specialized fixes and ultimately offering a full remake.
  • Friendly, Knowledgeable, and Professional Staff: Customers praise the staff for being "incredibly friendly, knowledgeable, and professional," creating a welcoming and trustworthy environment for all transactions, from watch purchases to complex custom designs.
  • Variety of Products: Beyond custom jewelry, the availability of quality watches like Citizen indicates a broader inventory to cater to different customer needs and preferences.
  • Commitment to Quality: Even when initial results had "low quality work," the ultimate resolution to remake the ring "exactly what I wanted" showcases a fundamental commitment to delivering a high-quality final product.

As of the currently available public information, specific, explicit promotions or special offers for Diamond Hut Jewelers are not detailed. However, their commitment to providing exceptional value and ensuring customer satisfaction, as evidenced by their willingness to remake a custom ring without extra cost to achieve perfection, serves as a significant benefit to customers. This level of dedication can often be considered a form of "promotion" in terms of added value and peace of mind for complex custom work. For New Jersey locals interested in any current deals, seasonal sales, or potential loyalty programs, the most effective approach would be to contact Diamond Hut Jewelers directly via phone or visit their showroom in Jersey City. Their professional and friendly staff are best equipped to inform you of any ongoing offers that might enhance your purchase experience.

To connect with Diamond Hut Jewelers and explore their custom design capabilities, extensive diamond and jewelry collections, or watch selections, you can find them at their Jersey City location or reach out via phone.

Address:

701 NJ-440, Jersey City, NJ 07304, USA

For direct inquiries or to learn more about their offerings and services, you can reach them by phone:

Phone: (201) 332-4150

Mobile Phone: +1 201-332-4150

This contact information ensures that residents of Jersey City and neighboring New Jersey communities can easily connect with Diamond Hut Jewelers for a personalized and ultimately satisfying jewelry experience, whether it's for a new purchase, a custom order, or a repair.

For New Jersey locals, Diamond Hut Jewelers in Jersey City stands out as an exceptionally suitable choice for several compelling reasons. Its prime location on NJ-440 ensures excellent accessibility, making it a convenient destination for residents across Hudson County and beyond. This ease of access simplifies visits for consultations, pick-ups, or simply Browse their collections. More importantly, their unwavering dedication to customer satisfaction, particularly highlighted in the complex custom ring example, demonstrates a rare level of commitment. The willingness of leadership to step in and ensure the final product is "exactly what I wanted," even requiring a full remake with CAD, provides immense peace of mind for significant purchases.

The presence of "incredibly friendly, knowledgeable, and professional" staff like Sheena and Shaun creates a welcoming and trustworthy environment, essential when dealing with valuable and sentimental items. Whether you're purchasing a new watch or investing in a custom diamond piece, you can expect expert guidance and attentive service. By choosing Diamond Hut Jewelers, New Jersey residents are not only gaining access to quality jewelry and comprehensive services but also supporting a local business that truly prioritizes its clients' happiness, making it an ideal partner for all your jewelry needs.

Diamond Hut Jewelers Photos

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Diamond Hut Jewelers Location

Diamond Hut Jewelers

701 NJ-440, Jersey City, NJ 07304, USA

Get directions

Reviews

I brought a loose diamond to Diamond Hut Jewelers and ordered a custom band/setting (Apr 2). I sent over reference pictures of the features/design I wanted, along with the dimensions of the stone. I was told the whole process would take around 2 weeks. A few days later they called me in to approve the ring before they set the stone. At this point, it did not yet have the euro shank and was a larger size than I requested. I thought this was strange since I thought it would be custom made using CAD, but it looked nice and close enough to what I asked for, so I didn’t question it. I was then told that they are now going to resize the ring and add the euro shank. Looking back, I should have made it explicit that I expected a CAD drawing and for them to show me before continuing. The following week (7 days later) they called me in and I brought in the diamond to have it set. The setting also looked completely different than the previous ring I approved. Since the design I wanted was on the simple side, I think they initially used a stock shank and replaced the original setting with a custom one, but then it looked like it wasn't properly integrated into the shank and the diamond was crooked. Just overall low quality work. It was already pretty late in the day so I asked to come in the next day. The next day I came in and met with Sheena, where I pointed out all the issues I had with the ring and she said that she acknowledged them. she asked if if she could send it out to their workshop where they have more jewelers and tools to fix these issues and that it would take around another week. I said OK and left the ring with them along with the stone. After a week, I got the ring back and it didn’t really look much better. They had fixed the asymmetry with the Euros shank, but the stone was still crooked, but now there was some dark marks, and jagged edges on the ring. I brought it home with me just to inspect it and then I called in the next day to report the new issues that I had found and they asked me to come in on Saturday. So I come in on Saturday and I meet Shaun who is the president of diamond hut. We have a discussion about how since the diamonds are set by hand, there are going to be minor imperfections, which I expressed that I understand, but I think there are larger issues. After I point out all the issues, He tells me that they will be remake the ring for me, which is a huge relief, and also that they will redo the entire ring using CAD, and that in a couple days, he’ll send me a digital drawing for me to approve. He tells me that it will take another week, and I leave the ring with them again. He also says that he’s giving me a carte blanche and that any other ring features I want I can tell him now, with no extra cost. I initially did not specify what prongs I wanted, but it was at this point where I stated I wanted double claw prongs. he also had me text over the reference photos and list of design features to him later that day. As promised, a couple days later, he texts me the CAD drawing, which I approve. Then later that week on Friday (May 2), they call me to tell me what my ring is ready. I go in to pick it up and it’s exactly what I wanted! Although there was some hiccups, they were receptive to my feedback and the final ring is beautiful. I think if you are also interested in custom work to be *very* clear about what you want and will make the process easier.

May 27, 2025 · Alex Dinh

I recently purchased a Citizen watch from this store, and I had an exceptional experience! The staff were incredibly friendly, knowledgeable, and professional. They helped me find the perfect timepiece, and the service was top-notch. Highly recommend!

May 25, 2025 · Marian Xavier

Very knowledgeable, professional and courteous. I brought a few pieces of jewelry for repair. The staff was friendly and gave me their professional opinion to avoid wasting time and money. I really appreciate the extra attention they gave to keep my items secure.

Apr 09, 2025 · Yolanda C

During my search for the perfect engagement ring I was very overwhelmed with all the options at first. Working with Diamond Hut Jewelers to make a custom engagement ring for my fiancé alleviated my confusion, and made the process incredibly easy. Jay walked me through the all of the steps to create a perfect ring. He was incredibly helpful in bouncing off ideas, and giving me advice on which designs would work and which wouldn’t. He also helped me pick out the perfect diamond. I wouldn’t have been able to nail the perfect design without his help! When I got the finished product I was very happy with the immaculate quality, and how true it was to what we had designed together. I’m happy to report that my fiancé hasn’t stopped looking at her ring since I proposed to her. :) I’ll definitely be coming back to Diamond Hut Jewelers for our weddings bands!

Nov 06, 2024 · Prateek Bhatt

Had a great experience with the Diamond Hut team at Hudson Mall. They were professional, helpful, and delivered my wedding ring right on time. The quality and service were excellent—highly recommend!

Apr 05, 2025 · hina .gandhi

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