Big Ben Jewelers

For residents and visitors in the New York region, particularly those around Monticello, finding a trusted and reputable jeweler is essential when celebrating life's most precious moments or seeking expert care for cherished heirlooms. In this vibrant community, Big Ben Jewelers stands as a beacon of quality, craftsmanship, and personalized service. More than just a retail space, Big Ben Jewelers has cultivated a reputation as a cornerstone local business, deeply ingrained in the fabric of Monticello, offering a unique and fulfilling experience for every customer.

Since its establishment, Big Ben Jewelers has dedicated itself to providing a welcoming atmosphere where clients can explore a diverse range of fine jewelry, from classic pieces to unique, custom-designed creations. They understand that purchasing jewelry often signifies significant life events – engagements, weddings, anniversaries, or simply a desire to express individuality. This understanding is reflected in their attentive service, where every question is answered, and every need is met with genuine care and professional expertise. The focus here is not just on making a sale but on building lasting relationships with customers, ensuring they find or create pieces that will be treasured for a lifetime.

What truly sets Big Ben Jewelers apart is their commitment to both tradition and innovation. While they uphold the timeless values of quality and meticulous craftsmanship, they also embrace modern techniques to offer cutting-edge custom designs and comprehensive repair solutions. This blend of old-world charm and contemporary service makes them an ideal choice for anyone in the New York area seeking a jeweler who values both artistry and customer satisfaction. Their legacy of service and dedication to the local community makes them a truly special destination for all your jewelry needs.

Big Ben Jewelers is conveniently situated at 311 E Broadway, Monticello, NY 12701, USA. This prominent location places them squarely in the heart of Monticello, a thriving village in Sullivan County. For those residing in Monticello or the surrounding towns and villages in the Catskills region of New York, Big Ben Jewelers is easily accessible, making it a go-to destination for quality jewelry and expert services.

E Broadway is a well-known thoroughfare in Monticello, meaning the store is simple to locate whether you are driving from nearby communities or are a local resident. The central placement within the village ensures that customers can readily find parking options in the vicinity, adding to the convenience of their visit. Being centrally located also means Big Ben Jewelers is a familiar and established presence for generations of families in the area, solidifying its role as a key local business that serves the greater New York regional community with ease. The store's accessibility contributes significantly to its popularity and ongoing success as a trusted jeweler.

Big Ben Jewelers prides itself on being a full-service jeweler, offering a wide array of services designed to meet diverse customer needs, ensuring that each piece of jewelry is cared for with the utmost precision and expertise.

• In-Store Repairs: At the core of their service offerings are comprehensive in-store repairs. Owner and bench jeweler, Anthony Porpora, boasts over 35 years of experience in the field. The repair shop is equipped with the newest technology, and the staff undergoes yearly training, ensuring they can handle a wide range of repairs with precision and care. This includes:

  • Ring Sizing: Expert resizing to ensure a perfect and comfortable fit for any ring.

  • Soldering & Advanced Welding: Seamless repair of broken chains, bracelets, and other metal jewelry.

  • Stone Setting: Securely setting and re-setting precious stones, ensuring their safety and brilliance.

  • Re-stringing Pearls & Beads: Professional re-stringing to maintain the integrity and longevity of pearl and beaded jewelry.

  • Jewelry Polishing & Re-finishing: Restoring the original luster and beauty of worn or scratched jewelry.

  • Rhodium Plating: Applying a fresh layer of rhodium to white gold jewelry to enhance its brilliance and protect it from scratches.

• Custom Jewelry Design: Turn your unique vision into a tangible masterpiece. Big Ben Jewelers works closely with customers to create bespoke pieces that perfectly reflect their style and sentiment, ensuring a one-of-a-kind treasure.

• Watch Battery Replacements: Quick and reliable watch battery replacement services, often completed while you wait.

• On-Site Appraisals: Professional jewelry appraisal services for insurance purposes or personal knowledge, providing accurate valuations by experienced staff.

• Gold Buying: Offering competitive rates for unwanted gold, silver, and platinum, providing a trustworthy option for selling precious metals.

• Complimentary Resizing: As noted by customer reviews, they offer complimentary resizing for certain purchases, demonstrating their commitment to customer satisfaction even after the sale.

Big Ben Jewelers distinguishes itself through several key features that resonate strongly with its clientele and uphold its standing as a premier jeweler in the New York region.

• Family-Owned and Operated Since 1972: With nearly five decades of serving the community, Big Ben Jewelers is a true family establishment. This long-standing presence signifies stability, trust, and a deep-rooted commitment to the local area, having served multiple generations of customers.

• Expert On-Site Bench Jeweler (Anthony Porpora): The expertise of Anthony Porpora, with over 35 years of experience as a professional bench jeweler, is a significant asset. His direct involvement in repairs and custom work ensures the highest standards of craftsmanship and a level of personalized attention often unmatched by larger retail chains.

• Unique Collection of Jewelry: Customers consistently praise Big Ben Jewelers for its unique and diverse collection. From classic gold and diamond pieces to distinctive gemstone jewelry, including less common stones like amethyst, they offer a range that caters to varied tastes and preferences. This makes it an ideal spot to find that truly special, one-of-a-kind item.

• Specialization in Engagement Rings and Wedding Bands: They are particularly renowned for their exquisite selection of engagement rings and wedding bands. They guide couples through the process of creating or selecting rings that perfectly fit their vision and provide valuable, honest advice on comfort and longevity, as highlighted by customer testimonials. They offer options in gold, titanium, cobalt, and tungsten.

• Exceptional Customer Service and Personal Connection: Numerous reviews underscore the warm, friendly, and memorable customer service. The staff, including Anthony, consistently goes above and beyond to make customers feel valued and excited about their purchases. The ability of staff members to remember customers months after their initial visit speaks volumes about their personalized approach and genuine care.

• Extensive Inventory: Beyond rings, their showroom features a wide array of fine gold, silver, and diamond jewelry, including bracelets, earrings, necklaces, and men's jewelry. They also offer a selection of fine watches, coins, and bullion.

• Estate Jewelry Services: Big Ben Jewelers engages in both buying and selling estate jewelry, providing an avenue for customers to discover vintage treasures or responsibly part with their pre-owned pieces.

While specific, time-limited promotions are not explicitly detailed in publicly available information, Big Ben Jewelers consistently demonstrates a commitment to customer value through their service model. For example, the complimentary resizing mentioned in customer reviews is a significant benefit. They also offer gift cards, which are a convenient and thoughtful option for any occasion. These gift cards can be customized and delivered via email, text, or printout, with values up to $1,000, and recipients can choose to spend the funds at Big Ben Jewelers or elsewhere.

For the most up-to-date information on any current promotions, seasonal sales, or financing options that might be available, it is always recommended to contact Big Ben Jewelers directly or visit their Monticello store. Their friendly staff would be more than happy to provide details on any special offers that could enhance your purchasing experience.

To experience the exceptional service and exquisite collection at Big Ben Jewelers, you can reach them using the following contact details:

• Address: 311 E Broadway, Monticello, NY 12701, USA

• Phone: (845) 796-3723

• Mobile Phone: +1 845-796-3723

It is advisable to call ahead for specific inquiries regarding repairs, custom designs, or to inquire about their current inventory to ensure a smooth and productive visit.

For residents across the New York region, and particularly those nestled in and around Monticello, Big Ben Jewelers represents an ideal choice for all their jewelry needs. Its suitability for locals stems from several key factors that create a truly unique and comforting experience. First and foremost, as a family-owned and operated business serving the community for over 45 years, Big Ben Jewelers has built an undeniable foundation of trust and reliability. This longevity speaks volumes about their consistent quality and dedication to their clientele, making them more than just a store, but a part of the community's heritage.

The presence of an on-site, highly experienced bench jeweler like Anthony Porpora provides an invaluable resource. This means that custom designs are crafted with personal oversight, and repairs are handled with expert care directly on the premises, often with quicker turnaround times and a higher degree of transparency than jewelers who outsource such services. This direct, hands-on approach ensures that each piece receives meticulous attention, fostering confidence and peace of mind for customers.

Furthermore, the emphasis on personalized customer service, as highlighted by glowing customer reviews, truly sets Big Ben Jewelers apart. The staff's ability to remember customers, provide honest advice, and make the jewelry selection process enjoyable and stress-free transforms a simple transaction into a memorable experience. This human touch, combined with a unique and diverse collection that caters to individual tastes – from classic engagement rings to distinctive gemstone pieces – ensures that every customer finds something that resonates deeply.

In essence, Big Ben Jewelers offers the perfect blend of small-town charm, big-city expertise, and a genuine commitment to customer satisfaction. For locals in the New York region seeking a jeweler they can truly rely on, who offers both exceptional products and unparalleled service, Big Ben Jewelers is an undeniable gem. It’s where quality meets integrity, and where every piece tells a story, making it the perfect partner for life’s most celebrated moments.