151 W 34th St., New York, NY 10001, USA
I purchased 2 bracelets. I visited the store the following week since the clasp on one of the bracelets broke. I was in the store for almost an hour since there wasn’t a manager in site. She finally called the manager, the manager told her to have me come back another day! Please have competent employees on site! I spent money commuting and I still have a broken bracelet! Extremely disappointed!!! If you’re not making a purchase you’re not acknowledged!!!!!!!! I’ve sent numerous emails no response. I’m still waiting!!
For those searching for a "Jewelry Store Near Me" offering unique jewelry in New York City, UNOde50 is located within Macy's Herald Square at 151 W 34th St., New York, NY 10001, USA.
UNOde50 is known for its distinctive and unique jewelry designs, particularly bracelets. However, customer reviews indicate inconsistent service experiences. One customer reported a frustrating experience with a broken bracelet clasp, citing long wait times, unhelpful staff, and a lack of response to emails. This suggests potential issues with after-sales service and customer support.
Conversely, another customer praised the exceptional service provided by an employee named Vanessa, indicating that positive experiences are possible. This highlights the potential for variability in service quality.
Key observations from customer reviews:
Potential customers should be aware of the reported inconsistencies in customer service. While the jewelry designs are often praised, the service experience may vary. It is advisable to carefully inspect purchases and maintain clear communication with staff, especially regarding repairs or returns. If you are looking for unique jewelry, it is possible to have a good experience, but be aware of the potential customer service issues.
151 W 34th St., New York, NY 10001, USA
Get directionsI purchased 2 bracelets. I visited the store the following week since the clasp on one of the bracelets broke. I was in the store for almost an hour since there wasn’t a manager in site. She finally called the manager, the manager told her to have me come back another day! Please have competent employees on site! I spent money commuting and I still have a broken bracelet! Extremely disappointed!!! If you’re not making a purchase you’re not acknowledged!!!!!!!! I’ve sent numerous emails no response. I’m still waiting!!
Jan 01, 2025 · Kay GVanessa…..my visit to Manhattan was more than worth it because of you! Thank you! Enjoying all my new pieces! See you again soon.
Apr 18, 2022 · Jody BirotteRobert knew everything about the brand! He was so kind, helpful and knowledgeable. He was easy to talk to and so personable too. I have been a big fan of this brand for years and I'm really happy they have such a good presence in NYC through Robert.
Apr 29, 2021 · ValentinaUno de 50 is one of my favorite stores after my visit to New York on my trip 3 years ago and I bought hamsa necklace from them and since then I am in love with this brand and specially Robert who helped me with my purchase. It was such an amazing experience with him didn’t felt like I was in the store first time.He’s amazing and the best. I live in Massachusetts I will only buy it from Robert and get his advise on everything❤️❤️❤️. If you are in Macy herald square and love jewelry do stop at UNOde50 you will not regret it.
Apr 12, 2021 · Nidhi sharmaI’m so happy to find out that Uno de 50 one of my favorite jewelry brands now is available at Macy’s Herald Square . Robert is amazing !!!He has experience and knowledge about the brand and newest collection . On top of that he provides a professional service. Uno de50 is so unique and exclusive if you go to Macy’s you must stop at this fabulous counter !
Apr 13, 2021 · Jenniffer Iniguez
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