Ring Concierge (by appointment only)

I worked with Melanie to create a stunning engagement ring and custom band for my now-fiancée. From start to finish, Melanie's expertise, attentiveness, and patience were exceptional, especially considering the entire project was a complete surprise. She guided me through every step, bringing up thoughtful design elements I hadn't even considered, and the final result exceeded all my expectations. I highly recommend RC, and especially Melanie, to anyone searching for the perfect ring. I look forward to working with her again when it’s time to choose our wedding bands!

My wife and I worked with Melanie. It was one of my favorite memories I’ve shared with my spouse. Melanie made it so memorable and easy to work with. We created two pairs of beautiful custom engagement and wedding rings. We had very specific ideas and Melanie was so excited. We were able to incorporate a family heirloom with our own twist. Seriously work with Melanie she’s incredible and she helped me create my most prized possesion.

I knew I wanted an engagement ring from RC the moment I found them online years ago (maybe 2016? 2015?). My husband took my hints and worked with them to make the perfect ring and find the perfect diamond. He wasn't as interested in the process so he trusted their selections and it turned out (almost) perfect. I say "almost" because the Devon ring setting was fragile, even for someone like me who works from home and is very careful with my ring/jewelry. RC ended up remaking the ring at no cost and we are both appreciative and satisfied with the results and their attention to detail. A small change was necessary so the ring was perfect for me, and RC worked to immediately meet my needs and expectations. They are great business and a company that stands by their product, and I will say I haven't had issues with other daily fine jewelry/rings I have purchased from them. My husband and I also worked with Sam for our wedding bands. We had a fantastic experience at the Madison Ave showroom. Sam is patient, communicative, kind, and will provide suggestions or her opinion if you are indecisive like me. Just ask! :) Ring Concierge will make your vision come to life. They will help guide you and make sure the ring process isn't so daunting. They are transparent and offer options for anything you could want (natural diamonds, lab made, other types of stones). For such a large, important purchase it's nice to have dedicated help! Even with the initial issues with my engagement ring, we trust RC and will continue to be customers for years to come.

From the very start Melanie was extremely kind and helpful. She answered all of my questions (which she'd probably been asked hundreds of times before) all in so much detail that I really felt confident that this was the right place to get the ring. She helped create the unique style I wanted and was quick to respond throughout the process. I couldn't recommend working with Melanie more. She was brilliant!

Melanie K. and her Ring Concierge Bespoke team are an absolute pleasure to work with. I recently purchased an amazing engagement ring (all credit to Melanie) and my fiancée and I couldn’t be happier. I started this process in May of 2022 and Melanie worked with me every step of the way. She is professional, passionate, extremely knowledgeable and so genuine. She always replies in a timely matter and she kept me up to date throughout the entire process from start to finish. As an Illinois resident, I was unable to travel to the RC store in NYC, but Melanie made the remote shopping process seamless. As for the ring, we received detailed images, descriptions and high resolution videos, which were more than enough to make up for not seeing the diamond in person. Melanie listened, provided guidance, and brought the vision to life. The ring fits perfectly and has so much sparkle! The quality of the entire ring (band, setting, stone) is incredible. I highly, highly recommend RC and Melanie for all your engagement ring shopping needs!