Rachel Koen ico

Rachel Koen

608 5th Ave STE 408C, New York, NY 10020, USA

5.0

I have been buying jewelry from the Koens for over 17 years. The experience and the results are always wonderful. Even when anything goes wrong, the customer service is phenomenal, as they go way above and beyond to make it right. My most recent purchase was the 7.3 ct Zambian emerald platinum ring which is beyond stunning. I see there's one just like it on the web site now. I visited the store again last week; Alex and Esther were terrific as always.

Kari Jackson
  • Overview
  • (646) 568-6291
  • rachelkoen.com

Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Rachel Koen Introduce

Rachel Koen is a renowned jewelry store located in the heart of New York City, known for its exquisite selection of high-quality jewelry pieces. Situated at 608 5th Ave STE 408C, New York, NY 10020, Rachel Koen has been a trusted name among jewelry enthusiasts and collectors for years. The store is open Monday through Friday from 9:00 AM to 5:00 PM, offering a welcoming environment where customers can explore an extensive collection of fine jewelry.

Specializing in luxury jewelry, Rachel Koen offers a wide range of items including custom-designed pieces, engagement rings, wedding bands, diamond earrings, necklaces, bracelets, and more. The store is celebrated for its attention to detail and commitment to excellence, ensuring every piece reflects the highest standards of craftsmanship and design.

  • Curated Collection: Rachel Koen boasts a carefully curated selection of jewelry, featuring both classic and contemporary designs. From stunning gemstone pieces like the 7.3 ct Zambian emerald platinum ring to elegant diamond bracelets, there is something for every taste and occasion.
  • Custom Design Services: The store offers custom design services, allowing customers to create unique jewelry pieces that reflect their personal style and preferences. This service is particularly popular among those looking for one-of-a-kind engagement rings or anniversary gifts.
  • Premium Materials: All jewelry at Rachel Koen is crafted using the finest materials, including conflict-free diamonds, precious metals, and rare gemstones. The store prioritizes ethical sourcing and sustainability in its materials selection process.
  • Exceptional Customer Service: Rachel Koen is known for its exceptional customer service, with staff members who are knowledgeable and dedicated to ensuring a positive shopping experience. Whether you're looking for a gift or an investment piece, the team at Rachel Koen will guide you with expertise and care.
  • Quick Response and Support: Customers appreciate the store's prompt and friendly responses to inquiries, whether it's about the quality of diamonds or other materials used in their jewelry. This commitment to transparency and customer satisfaction has earned Rachel Koen a loyal clientele.

Rachel Koen also offers promotional events throughout the year, such as special discounts on select pieces during holidays or anniversaries. These promotions provide an excellent opportunity for customers to acquire high-quality jewelry at attractive prices.

Customer feedback highlights the store's strengths and the positive experiences of its patrons:

  • "I have been buying jewelry from Rachel Koen for over 17 years. The experience and results are always wonderful. Even when anything goes wrong, the customer service is phenomenal, as they go way above and beyond to make it right."
  • "I got a diamond bracelet for my sister as her birthday present from Rachel Koen. The design and quality are very nice. My sister really liked it a lot."
  • "Their customer service is honestly quite good too. I wanted to know if my diamond was lab-grown and the quality of the diamond used, so I reached out to them. They were very friendly and quick to respond back to my question."

Overall, Rachel Koen stands out as a premier destination for luxury jewelry in New York City. With its commitment to quality, customization, and exceptional customer service, it is no wonder that the store has built a reputation as one of the most trusted names in the jewelry industry.

Rachel Koen Photos

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Rachel Koen Location

Rachel Koen

608 5th Ave STE 408C, New York, NY 10020, USA

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Reviews

I have been buying jewelry from the Koens for over 17 years. The experience and the results are always wonderful. Even when anything goes wrong, the customer service is phenomenal, as they go way above and beyond to make it right. My most recent purchase was the 7.3 ct Zambian emerald platinum ring which is beyond stunning. I see there's one just like it on the web site now. I visited the store again last week; Alex and Esther were terrific as always.

Dec 21, 2024 · Kari Jackson

I got a diamond bracelet for my sister as her birthday present from Rachel Koen. The design and quality is very nice. My sister really liked it a lot. Their customer service is honestly quite good too. I wanted to know if my diamond was lab-grown and the quality of the diamond used, so I reached out to them. They were very friendly and quick to respond back to my question. Overall I enjoyed my experience with Rachel Koen product and customer service. I will likely get another of their jewelry as a gift for my family this upcoming Christmas.

Oct 22, 2024 · Nopparut Chawannapawan

I bought two diamond bracelets and absolutely LOVE them. Ester was excellent with communicating. Super fast shipping. Jewelry is as described. Fair priced. Will buy from again!!!

Feb 13, 2025 · Alexandra Kostick

I purchased diamond hoop earrings from Rachel Koen and I am very satisfied with my purchase. The earrings are of great quality and the customer service is exceptional. I will definitely return.

Jul 31, 2024 · Idan Sela

I had a fantastic experience with Rachel Koen Jewelry, especially with Ester. I bought a beautiful diamond tennis bracelet for myself, and I absolutely love it. I highly recommend!

Jul 25, 2024 · Diana Katanov

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