535 5th Ave 11th floor, New York, NY 10017, USA
Great experience as always! Emre is kind and knowledgeable and always offered the best price. Sold my pre-owned neonoe epi for $800! Very satisfied. I just hope their ecomerce team could be just as helpful.
myGemma, located at 535 5th Ave 11th floor, New York, NY 10017, is a company that specializes in buying and selling luxury items, including jewelry, diamonds, handbags, and watches. You can contact them at (646) 569-3655 or +1 646-569-3655.
As a "Jewelry Store Near Me" option, myGemma offers services for those looking to sell or purchase pre-owned luxury goods. However, customer reviews indicate a mixed experience. Some customers have reported positive interactions, praising specific staff members for their knowledge and fair pricing. One reviewer mentioned a successful sale of a pre-owned handbag.
Conversely, other reviews highlight inconsistencies and communication issues. Some customers have expressed frustration with the company's policies regarding buying loose diamonds, despite website information suggesting otherwise. There are also reports of poor communication and a lack of responsiveness from their e-commerce team. Specifically, one customer expressed that they were told that they only buy diamonds greater than 1.5cts from overseas, even when the customer was local.
Based on the available customer feedback, it is advisable to exercise caution and clarify any specific requirements or policies before engaging with myGemma. Potential customers should be aware of the varied experiences reported by others.
535 5th Ave 11th floor, New York, NY 10017, USA
Get directionsGreat experience as always! Emre is kind and knowledgeable and always offered the best price. Sold my pre-owned neonoe epi for $800! Very satisfied. I just hope their ecomerce team could be just as helpful.
Mar 23, 2025 · Angella TangApparently they don't buy loose diamonds even thought its written in black and white on their website that they do. It's also not the first time I've received this response from them. Also received a similar response for an engagement I wanted to sell. Following up and enquiring to their email leads to silence and zero communication. You're not obligated to buy anything from anyone but the least you could do is to update the information on your website instead of wasting people's time. Mark Salinaro says this: "Hello! We do buy diamonds, however from overseas they typically do need to be greater than 1.5cts to make the logistics and costs worthwhile. So sorry!" . When did peope start iving in the past?? Why would anyone enquire if they couldn't ship locally. The world is Global. Wake up!
Mar 03, 2025 · Thulani OrrReally great experience! Very quick and efficient! I've been trying to make room for other items, I end up selling a purse. Erme was great in explaining everything. The process was so smooth and simple. I got my payout the same day they received the item through a wire transfer! Highly recommend
Jan 16, 2025 · Liz AGreat experiences selling a couple of my pieces! Less than 48 hours between requesting a quote and receiving my funds. They even offered me more when they saw the piece in person. Honest company, great buyout prices and easily the quickest payout in the business!
Jan 29, 2025 · Harley BirdMy experience with myGemma is as a seller. I sold them one of my designer handbags. The transaction was very smooth. Mark is amazing and very communicative. They provided me with a shipping label for easy send off. Payment was quick and easy. I loved working with them and plan to again in the future! Thank you so much Mark & myGemma for an amazing seller experience!
Sep 27, 2024 · Krystal Allen
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