Mejuri

Love my puffy Charlotte ring, they have a great selection of styles and the personnel is always so helpful! It has a wide range of vermeil selection that last about 2 years clockwork and real gold if you want something more lasting

I was recommended Mejuri jewelry by one of my patients, and It was an amazing experience at the 44 Spring street location to say the least. The sales reps were really welcoming and attentive. I had the pleasure to work with Gabby. She made sure all my questions were answered and provided me with professional care. I originally went in for an oxidized sterling silver cuff bracelets trial but after exploring my options I ended up walking out with an Onyx sterling silver ring and a minimalistic bracelet. I am a person who is all about comfort and personalized service and Mejuri left me wanting more: definitely a recommendation from my end and I will be visiting Gabby shortly for more of her amazing recommendations.

I got a necklace gifted to me for my birthday and within 3 days it broke. I brought it in with the order receipt and was allowed to trade it in for a new one because of the warranty. However they didn’t have the necklace and had to ship it to me (I am visiting NYC and live in California) and I had to ship it to California because I don’t live here. They still had to charge me and I had to pay for THEIR broken necklace that was MY birthday gift. Very disappointed in this customer service. You would think that given their quality of product that they would cover such a thing because the damage is their fault. They couldn’t even try to find if a different location here might have it in stock?????? Will probably not shop again because of this service and will definitely warn my friends based on this.

I’m a loyal Mejuri customer and usually love the brand, but this was by far the worst Mejuri store I’ve ever visited. To start, it was incredibly difficult to get any assistance. Several staff members were standing around, seemingly disengaged, and I had to go out of my way to ask if they had wipes for sanitizing the jewelry—which weren’t even made available upfront. On top of that, there were empty food plates left out from a previous event, making the store feel unkempt and unprofessional. Given that many of Mejuri’s solid gold pieces start at over $200, I don’t think it’s unreasonable to expect a clean environment and attentive customer service. To make matters worse, every piece I was interested in purchasing was out of stock. It felt like a complete waste of time—what’s the point of displaying items if customers can’t actually buy them? I’ve had much better experiences at Mejuri stores on the West Coast. I’d recommend skipping this location.

I booked a piercing appointment a week ago and when I arrived into the store today I was told to check my email. What I found was that an hour earlier, my appointment had been canceled due a change in the piercers schedule. As someone who is not constantly checking their email (as most people), I find this entirely unacceptable. I should have received as a minimum a text, which I would have seen. A total waste of time and a very nonchalant sales associate who was in no way helpful. Go to studs, it’s a couple of minutes away and super accommodating!