Keyzar Jewelry

It was a wonderful experience working with Keyzar, and Emma from Keyzar. Any issue or question that we had was met with a very quick response. There was a slight issue with the one ring that we purchased, and they swiftly responded and were able to rectify the situation without a hiccup. We are so beyond excited to be able to wear our wedding rings!

So let me say that I was very impressed with their advertising on their website. So I took a few minutes to take a look. Growing up in the jewelry industry I was really cautious. They don’t have a physical location so that raised the red flag for me. But I’ve got to tell ya. I’m glad I went through with it. Planning to get engaged between Christmas and new year. I ordered it on Black Friday, got the 25% discount and bought the ring. I added a number of custom features like the European shank, Added diamonds to the prongs and there was something else oh I think I upgraded the ring to 18 carat. My concern was getting it back in time and I didn’t realize it was a 30 day production Turn around. I simply emailed after purchasing and let them know what my plans were for the ring. They said they would accommodate me to the best of their ability. They would even ship it to me on the East Coast once I arrive there if it wasn’t ready before I left. Again, the ring is exactly what I designed it to be and I have not one negative thing to say. I will mention that their customer service is spectacular. I would email it about 10 o’clock Eastern time and I’d get responses back. Unheard of this day and age. The packaging is even beautiful. Hard work In closing, let me say this is definitely the place you need to go. Sure you might not be dealing with someone face-to-face or even on the telephone but what I will tell you is that it’s worth it and you definitely get value for your money.

As far as service goes company is great. Very fast shipping. Had it delivered in under two weeks. I do have to admit I am a little underwhelmed as to the aesthetics of the physical product versus the online photos. Online the ring is high definition and highly polished. The physical product had no shine to it and was somewhat lackluster. I’m taking it to get cleaned and polished. Hoping it helps. Other than that it was a very easy transaction.

The ring creating process is quick and easy. They give you all the options to create the perfect ring. They’re also very affordable and have specials often. Their customer support helped me when I was worried the ring would not arrive in time. They assured me it would and it arrived two weeks before my trip and only 12 days after ordering it! I highly recommend Keyzar.

For those of you who may be on the fence with purchasing an engagement ring from Keyzar, as I was, I hope my review will help convince you they are a great company. From the first steps of putting the ring together with Keyzar's custom options, to the day I received it in the mail and gave it to my fiancé, I had an absolutely perfect experience buying from Keyzar and would purchase jewelry from them again in the future. I spent hours researching diamond rings online, asking co-workers and family members questions, and comparing prices on many of the more commons websites like Kay, Jared, Zales, etc. I quickly realized that a ring with the exact same specs that I bought from Keyzar, which is a 2.5 carat lab-grown marquise diamond with 14 carat 2.5 mm gold band, would have cost me multiple thousands more from the other sites I mentioned. For the same product. It took 18 days to receive the ring from the day I ordered it, which is not bad at all considering it is a completely custom piece. They give you an official diamond certificate with the ring, an appraisal, and a beautiful box as well. Honestly, the pictures do not even do the diamond justice. It sparkles so much, it's like a disco ball lol, it can even be blinding in the sunlight. The night I gave it to my fiancé was beyond perfect as well, and I could not have been happier with Keyzar's customer service.