266 Elizabeth St, New York, NY 10012, USA
Love gorjana. Love the west village store. Hate the nolita store. Went in to exchange tarnished rings and had a very bad and judgy experience with a gen z associate. Making faces, trying to push fine jewelry. Was not polite. Ultimately I purchased a necklace, however with her attitude I should have left and purchased it from the nice girls in the west village. Customer service is a big part of sales, if it was my first time shopping at a gorjana I would have left and not gone back.
gorjana, located at 266 Elizabeth St, New York, NY 10012, offers a selection of jewelry including necklaces, rings, and customizable charm options. As a "Jewelry Store Near Me" option, it provides accessible jewelry shopping in the Nolita area.
Customer reviews indicate a varied experience. While some customers praise the helpful and friendly staff, particularly highlighting assistance from individuals like "August," who aided in selecting and customizing jewelry, others have reported negative experiences regarding customer service.
Specifically, one review mentioned an unpleasant exchange during a ring exchange, noting a "judgy" and impolite interaction with a staff member. This review contrasted the experience at the Nolita location with a more positive experience at the gorjana West Village store.
Despite the mixed reviews, gorjana offers a range of jewelry and personalization options. For inquiries or more information, you can contact them at (646) 490-5639 or +1 646-490-5639.
It's advisable for potential customers to consider the varying customer service experiences when visiting this location.
266 Elizabeth St, New York, NY 10012, USA
Get directionsLove gorjana. Love the west village store. Hate the nolita store. Went in to exchange tarnished rings and had a very bad and judgy experience with a gen z associate. Making faces, trying to push fine jewelry. Was not polite. Ultimately I purchased a necklace, however with her attitude I should have left and purchased it from the nice girls in the west village. Customer service is a big part of sales, if it was my first time shopping at a gorjana I would have left and not gone back.
Aug 02, 2022 · Samantha PalmerThe staff were amazing! August helped me pick out a very sweet chain with a few charms and I love it!! Definitely ask for them if you go in!!
May 08, 2023 · Owen LeaveyI recently had a pleasant experience exchanging tarnished ring and got myself a new pair of earrings. I just couldn’t leave without new jewelry. Special thanks to Joy who helped me.
Apr 24, 2023 · Alina MiroshnykGreat selection of styles. All really nice looking stuff. Service here was excellent too!
Apr 08, 2019 · Kirk RI bought a silver signet ring from this store and had a great experience. As a first time jewelry buyer, the staff were so helpful in assisting me to find the right ring!
Sep 06, 2022 · Cole Hill
268 Elizabeth St, New York, NY 10012, USA
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