Erstwhile Jewelry

I love my Erstwhile Quill! It is truly beautiful, so unique, and honestly the perfect pair with my engagement ring!! I had come across Erstwhile with the intention of buying a vintage wedding band to go with my engagement ring. I took the train to the city to try on a couple options in person. My experience was exceptional. Nikki already had bands ready in my size. She was patient as I tried on many rings over and over again, even though we both knew right away that the Quill was perfect. I loved 3 rings so much that the decision was difficult!! As a note, they were so helpful working with my timeline too!! My package arrived with the best presentation ♥️. I'm already planning the next ring to go with my stack! Thank you so so so so much.

I recently received my wedding band from Erstwhile and cannot say enough good things about the experience. Kat was incredibly helpful in helping me make a decision when I'd narrowed it down two bands, ensuring that the band I went with would pair well with my engagement ring. The online ordering process was very smooth and I absolutely fell in love with the Prism Shifter band Maria crafted when it arrived. Working with Kat and Maria was amazing and I can't wait to order a next piece from them!

My experience buying an engagement ring with Kat from Erstwhile was incredible and the whole process was stress free from start to finish. From the initial meeting in the showroom, through to purchase and re-sizing she was super helpful and it was seamless. I looked around for vintage engagement rings but always kept coming back to Erstwhile. Is their jewelry more expensive than something modern? Probably, but their pieces are beautiful and unique and my partner is absolutely in love with her ring which is all that matters

I got my engagement ring from Erstwhile and had many bumps in the road during my experience. I was first quoted one price during my visit by Kat, and then via email the quote from Finessa was almost double. Once that was worked out we proceeded with the ring. I had to follow up multiple times for weeks to get updates. I was modifying one of the Erstwhile designs to fit my family diamond. The design included a rhodium plated finish on it. I was told that they can lighten the rhodium so the ring wouldn’t look so black to match my preference. When I received the ring it was very dark and also had splotches/ drips in areas where the rhodium should not have been. I was told that I should bring the ring back in and they could fix it on the spot for me. When I brought in the ring they could not fix it and said that they would need to hire a new jeweler who knows how to do the rhodium plating better. I was able to pick my ring back up about 2 weeks later. When my fiance brought it home I noticed that there was still rhodium drips/ overpainting in areas that it shouldn’t be. When I reached back out to ask about fixing it they told me to buy a silver polishing cloth and fix it at home. Within a day my diamond came lose in its setting and was jingling. When I reached out about that they said I’d have to wait two more weeks because their office was closed for the holiday. We brought the ring back in again once they repaired and waited about a week to pickup again. This time I retrieved the ring and there were still rhodium drips in areas where it shouldn’t be. They were able to polish it on the spot to remove them. The team was kind about all the mishaps, but they did sometimes make me feel like I was being a difficult customer by expecting my ring to be perfect. We eventually got it in good shape and I love the ring now, but in the first 3 months of being engaged I think I was able to wear my ring for about a week. I wish things had gone smoother, but the Erstwhile team did help fix everything.

We have had two great experiences with Erstwhile Jewelers. Both were fantastic rings and excellent customer service with great communication and prompt delivery.