6 E 45th St #1206, New York, NY 10017, USA
Vatche remade my wife's engagement ring that had a broken prong due to wear and tear just before COVID made travel impossible. The request was unusual in being both a pear shape solitaire but bespoke based on his x-prongc design, and that we were in the UK neither wanted to trust the original to a UK ring maker, and didn't want to post the diamond. Vatche listened to my concerns and proposal to repair and reset the ring in situ. He went above and beyond to meet our requirements so we could create a holiday around a visit to collect the "repaired ring". Clearly re-making and setting a ring isn't an activity that happens in just the few working days that our 7 day trip would allow, so we agreed an approach to make up a new ring remotely from the design and diamond certificate, then Vatche would reset the stone taking the original as an exchange plus a fee for his time/work and expenses. The result is phenomenal! There's something just "right" about the flow of the prongs under and around the stone and the workmanship and overall quality stands up to macro level scrutiny. Better than the original if that is possible. My wife is in love with her ring again. Thanks Vatche.
For those searching for a "Jewelry Store Near Me" offering custom jewelry designs and repair services in New York City, Eclipse Corp / Designs by Vatche is located at 6 E 45th St #1206, New York, NY 10017, USA. You can reach them at (212) 764-6883 or +1 212-764-6883.
Designs by Vatche specializes in custom jewelry, including engagement rings and wedding bands. The store has received mixed reviews regarding its craftsmanship and customer service.
One customer shared a positive experience, highlighting Vatche's ability to recreate a pear-shaped engagement ring with a bespoke design. Vatche went above and beyond to accommodate the customer's needs, even creating the ring remotely and resetting the stone during a short visit. The customer praised the phenomenal result and the attention to detail.
However, another customer reported poor skills in matching an engagement ring to a wedding band. They experienced significant size discrepancies and expressed dissatisfaction after two attempts to fix the issue.
Key observations from customer reviews:
Potential customers should be aware of the mixed reviews regarding the quality of craftsmanship. While some customers have had exceptional experiences, others have reported issues with matching sets. It is advisable to carefully discuss and confirm all design details before placing an order. If you're looking for custom jewelry in New York City, Eclipse Corp / Designs by Vatche offers unique designs, but be prepared for potential inconsistencies.
6 E 45th St #1206, New York, NY 10017, USA
Get directionsVatche remade my wife's engagement ring that had a broken prong due to wear and tear just before COVID made travel impossible. The request was unusual in being both a pear shape solitaire but bespoke based on his x-prongc design, and that we were in the UK neither wanted to trust the original to a UK ring maker, and didn't want to post the diamond. Vatche listened to my concerns and proposal to repair and reset the ring in situ. He went above and beyond to meet our requirements so we could create a holiday around a visit to collect the "repaired ring". Clearly re-making and setting a ring isn't an activity that happens in just the few working days that our 7 day trip would allow, so we agreed an approach to make up a new ring remotely from the design and diamond certificate, then Vatche would reset the stone taking the original as an exchange plus a fee for his time/work and expenses. The result is phenomenal! There's something just "right" about the flow of the prongs under and around the stone and the workmanship and overall quality stands up to macro level scrutiny. Better than the original if that is possible. My wife is in love with her ring again. Thanks Vatche.
Nov 13, 2024 · Chris DackPoor skills in regards to matching the engagement ring to the wedding band. The wedding band was significantly smaller than the engagement ring we ordered from them. After two tries they were still unable to fix it.
Feb 10, 2019 · El HefeBeautiful jewelry, beautiful designs
Mar 06, 2023 · Kevin BishopTop quality designs
Nov 28, 2022 · Mike
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