Jewelry Store Near MeNew YorkNew York CountyNew YorkWest Broadway
355 W Broadway Floor 2, New York, NY 10013, USA
My Boyfriend and I made an appt with East West for an in person showing and everyone there made us extremely comfortable from the start. Emily helped us through this whole process and she was so chill and friendly. She told me to try on whatever I wanted and we’d go from there. At first this can be extremely intimidating, but once you start to try the rings on she immediately starts taking notes. We even played around with putty and put different style diamonds on this band I loved. At some point she handed my bf and I the putty and we started having our little own arts and crafts project to create my dream engagement ring. Emily was extremely knowledgeable and helped my boyfriend and I understand everything. I’d definitely recommend to go to East West, it was an exciting, giggly and emotional experience. Thanks East West!
Welcome to East West Gem Co., your premier destination for exceptional jewelry located at 355 W Broadway Floor 2, New York, NY 10013. Renowned for crafting timeless pieces since 1986, our store combines a legacy of expertise with modern innovation to offer personalized services tailored to your unique style and needs.
Our services include designing custom engagement rings, wedding bands, fine jewelry, watch repair, and diamond appraisal. Our expert gemologists guide you in selecting the perfect diamonds, sapphires, rubies, and emeralds, while our master jewelers bring your vision to life through meticulous craftsmanship. Whether it's a custom piece or ready-to-wear design, we ensure every creation reflects your personal story.
Our store environment is designed to inspire creativity and relaxation, offering a curated selection of exquisite pieces in an elegant setting. With a focus on personalized consultations, our team ensures you feel valued with a tailored approach that makes shopping enjoyable and stress-free.
Customer Feedback:
- Emily's expertise and friendly demeanor made our experience unforgettable.
- Transparent pricing and excellent customer service set East West apart.
- A seamless virtual consultation brought my vision to life with the perfect wedding band.
We invite you to explore our collection in person, where we offer an exceptional shopping experience. Our knowledgeable staff is ready to assist you in finding the perfect piece or creating a custom design that captures your unique style.
355 W Broadway Floor 2, New York, NY 10013, USA
Get directionsMy Boyfriend and I made an appt with East West for an in person showing and everyone there made us extremely comfortable from the start. Emily helped us through this whole process and she was so chill and friendly. She told me to try on whatever I wanted and we’d go from there. At first this can be extremely intimidating, but once you start to try the rings on she immediately starts taking notes. We even played around with putty and put different style diamonds on this band I loved. At some point she handed my bf and I the putty and we started having our little own arts and crafts project to create my dream engagement ring. Emily was extremely knowledgeable and helped my boyfriend and I understand everything. I’d definitely recommend to go to East West, it was an exciting, giggly and emotional experience. Thanks East West!
Mar 11, 2025 · Lisette AnguetaI previously got my engagement ring from East West and am now working on my wedding band with Created. Starting off, the love I have for these companies is great. Not only do they make beautifully designed pieces but they are transparent with pricing and have excellent customer service. I think that is what sets them apart, is being able to explore their page to get an idea of cost, what designs you love and getting a response within 24 hours. I scheduled my virtual consultation with Emily and she was able to perfectly select the pieces that were exactly what I was looking for. I started off by explaining my vision for my dream wedding ring stack and she was able to make that vision come to life. She answered all of our questions and provided a wonderful personalized consultation. Then quickly followed up with an email of everything we discussed. Thank you Emily for all your help, and I am excited to receive my beautiful wedding band!
Jan 30, 2025 · Nicole KeyEast West Gem Co. was absolutely amazing to work with! From the very beginning, they were super responsive, answered all my questions, and made the whole process so easy. You can tell they truly care about their customers and want everything to be perfect. The ring turned out even better than I imagined—absolutely stunning! I couldn’t be happier with my experience, and I’d 100% recommend them to anyone looking for a beautiful, high-quality ring with amazing customer service.
Mar 16, 2025 · Patrick ScottI went today and I met with Emily and she was amazing! So kind and patient. She knew exactly what to show me and was a great help. She was very helpful and a sweet person in general! I cannot recommend her enough and I look forward to working with her more to make the perfect decision!
Oct 19, 2024 · Ella CrantonEmily B. was amazing from the moment I made my appointment online. She was responsive to my questions and emails, and very welcoming when I arrived for my showing. My best friend joined as a last minute add, and Emily was very accommodating, pleasant, and answered both of our (many) questions! I'm in love with the ring I looked at, and continue to be a big fan of the brand.
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