Diamonds International ico

Diamonds International

100 Park Ave, New York, NY 10017, USA

2.0

Horrible customer service experience! Got jewelry that turned black!!! I have bought sterling silver for like $10 in the nyc streets that didn’t even turn black! I’m so disappointed by this “supposedly” well known international company! It’s not even in this location!!!!! Didn’t even bother adjusting google maps! Then they gave the security guard wrong address and phone. Number goes straight to voicemail! Where is the 0 star option?????

Josy J
  • Overview
  • (212) 764-6900
  • www.diamondsinternational.com

Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Diamonds International Introduce

While you are searching for a "Jewelry Store Near Me" in Japan, we'd like to provide you with information about Diamonds International, located at 100 Park Ave, New York, NY 10017, USA. Diamonds International is an international company that sells diamonds and other jewelry. However, it's crucial to be aware that the available customer reviews are overwhelmingly negative and raise serious concerns about their service and products.

The reviews indicate significant issues with customer service. One reviewer described their experience as "Horrible customer service!" Another mentioned that the store was not even at the listed location, and attempts to contact them via phone led straight to voicemail. They also stated that security at the listed address had the wrong information for the store, suggesting a lack of attention to basic operational details.

Product quality is also a major concern based on the reviews. One customer reported purchasing jewelry that "turned black," expressing disappointment that even inexpensive sterling silver bought on the street didn't tarnish like their purchase from Diamonds International. This raises questions about the quality of the materials used.

Furthermore, there are serious allegations regarding their financing practices. One reviewer claimed they were misled about an interest-free period and were charged a substantial interest fee despite paying off the balance shortly after the promotional period ended. They felt lied to and ripped off, advising others to be cautious when shopping with them. Another review simply stated they were "Taking advantage of an old person," which is a severe accusation.

Given these strongly negative reviews, it is advisable to approach Diamonds International with extreme caution. The issues raised pertain to fundamental aspects of a business, including customer service, product quality, and ethical financial practices.

If you are considering purchasing jewelry from Diamonds International in New York, it would be prudent to conduct extensive additional research beyond the information provided here. This could include seeking out reviews from other sources and verifying their current location and contact information. Due to the severity of the complaints mentioned, you might want to consider alternative jewelers with more positive customer feedback, especially when making purchases from overseas where returns or disputes could be more complicated.

Diamonds International Photos

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Diamonds International Location

Diamonds International

100 Park Ave, New York, NY 10017, USA

Get directions

Reviews

Horrible customer service experience! Got jewelry that turned black!!! I have bought sterling silver for like $10 in the nyc streets that didn’t even turn black! I’m so disappointed by this “supposedly” well known international company! It’s not even in this location!!!!! Didn’t even bother adjusting google maps! Then they gave the security guard wrong address and phone. Number goes straight to voicemail! Where is the 0 star option?????

Oct 05, 2023 · Josy J

when I purchase my ring I was told it would be interest free for one year. My year was up in January in February I paid my balance off along with a $830.00 interest fee, I thought it was like every credit card with a promotion but not this one. I was not told any different than any other credit card promotion and when I call DI they would not take it off. They cannot be trusted I was lied too and rip off. Please be ware when you shop with them. I had to borrow the extra 830 to pay them off. Taking advantage of an old person.

Mar 21, 2021 · Sharon McLeod

I have been dealing with this company for four months, trying to return a ring for a refund or exchange. They refuse to budge with any offer of fairness to the customer. The ring I purchased does not fit, and it was sent to my hotel without me being able to try it on, and without time to return it before they closed and my flight left the next morning. The ring was also appraised locally by two jewelers who both told me it was worth at best, half of what I paid. I strongly recommend you search elsewhere for your jewelry purchase.

Nov 21, 2019 · Judie Richey

I sent my diamond stud earrings, as directed, back to them for an upgrade. They have had my earrings for almost a month and I have not received new ones (even though a photo was included in one email exchange). My inquiries as to the delay are met with lame excuses like "I'm working from home". So they have my diamond studs plus my credit card numbers and will no longer respond to my emails. Beware!!

Mar 04, 2021 · Cathy V

Heart stolen, DI refuse to fix ring after diamond fell out and prong setting still in place. Owned for less than a year and forced to pay $450, when we were told at purchasing nothing yo pay for the first year... me n hubby are retired, saved for this cruise for four years, now we are stuck with a credit card bill of $4'685..which remains $1,668.00..we will be forever sorry we brought this ring, our wedding anniversary renewal is Ruined!!!!!

Sep 24, 2019 · Janice Munchez

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