253 Centre St, New York, NY 10013, USA
My friend and I got infinity bracelets in 2022 August 30th they still look brand new, just like the day we got them. They haven’t lost any color, and you don’t even feel like you’re wearing them.
Welcome to Catbird Jewelry Soho, a chic and contemporary jewelry store located in the heart of New York City. Renowned for its exquisite designs and personalized service, Catbird Jewelry has become a go-to destination for individuals seeking high-quality, handcrafted jewelry pieces that reflect their personal style.
Specializing in both classic and modern jewelry, Catbird Jewelry Soho offers a diverse range of products, including earrings, necklaces, bracelets, rings, and more. Each piece is carefully designed with attention to detail, ensuring durability and timeless appeal. The store also provides custom jewelry options, allowing customers to create unique pieces that perfectly match their preferences.
One of the standout features of Catbird Jewelry Soho is its commitment to exceptional customer service. The store offers in-house jewelry repair services, ensuring that your cherished pieces remain in pristine condition for years to come. Additionally, they provide an extended sizing option for bracelets and necklaces, making it easier than ever to find the perfect fit.
What truly sets Catbird Jewelry apart is its dedication to sustainability and ethical practices. The store prioritizes the use of eco-friendly materials and supports fair labor practices, aligning with the values of conscious consumers.
Catbird Jewelry Soho has earned a reputation for its inviting atmosphere and knowledgeable staff. Whether you're shopping for a special occasion or looking for everyday accessories, the store offers an unparalleled shopping experience. Many customers have praised the store's ability to make them feel welcomed and inspired during their visits.
"My friend and I got infinity bracelets in 2022 August 30th they still look brand new, just like the day we got them. They haven't lost any color, and you don't even feel like you're wearing them." - Satisfied Customer
However, there have been a few instances where customers experienced issues with returns and exchanges. For example:
"I was gifted a very pretty gold bracelet from Catbird for Christmas. The bracelet was too large. They do not offer exchanges, so I began the return process to receive store credit. This process has been going on for 6 weeks, they have no contact phone number so you're subjected to customer service email and hoping someone answers. 6 weeks later, I finally received my store credit code and when I tried to place the order for a smaller bracelet, the code was 'invalid'. Now I'm back to the elusive customer service general email." - Customer Review
While these experiences are unfortunate, Catbird Jewelry Soho continues to strive for excellence in both product quality and customer service.
Keep an eye out for Catbird's exciting promotions and events. Whether it's a special offer for first-time buyers or limited-time discounts, the store frequently runs promotions that provide exceptional value to its customers. Follow their social media channels or sign up for their newsletter to stay updated on the latest deals.
Located at 253 Centre St, New York, NY 10013, Catbird Jewelry Soho is easily accessible to both locals and tourists. The store is open seven days a week from 11:00 AM to 7:00 PM, making it convenient for customers to visit during their leisure time.
If you're in the New York area and looking for a place to find beautiful jewelry pieces or get your existing items repaired, Catbird Jewelry Soho is definitely worth a visit. With its wide selection, excellent service, and commitment to quality, it's no wonder why so many customers choose Catbird as their go-to jewelry destination.
253 Centre St, New York, NY 10013, USA
Get directionsMy friend and I got infinity bracelets in 2022 August 30th they still look brand new, just like the day we got them. They haven’t lost any color, and you don’t even feel like you’re wearing them.
Mar 03, 2025 · Nigar BayramzadeI was gifted a very pretty gold bracelet from Catbird for Christmas. The bracelet was too large. They do not offer exchanges, so I began the return process to receive store credit. This process has been going on for 6 weeks, they have no contact phone number so you’re subjected to customer service email and hoping someone answers. 6 weeks later, I finally received my store credit code and when I tried to place the order for a smaller bracelet, the code was “invalid”. Now I’m back to the elusive customer service general email. As a seasoned online purchaser, I’ve never experienced such unprofessional and suspicious dealings. I want to redeem my gift in a usable form (aka, a bracelet that doesn’t fall off), and I will never voluntarily order from this business
Mar 16, 2025 · Rachel BullOh la la. @catbirdnyc is a stunning jewellery store that stocks unique and beautiful pieces that suit people of all ages. I was looking for a particular item advertised on a tourist platform. Alas, it was dated and they no longer stocked those personalised necklaces. However, the delightful Bella assisted me in my options and was most helpful. The store is somewhat of an eclectic collection of not just jewellery but also decor. Shout out to the designer of the store. Stunning! I left without a pith see but have sent pics to my daughters for their choices. #catbird #catbirdnyc #catbirdjewelers #thewanderingreviewer
Aug 31, 2024 · Debi SlingerMy zapped bracelets have lasted 2 years and are going strong! They do stretch out a little over time but just stop by and they will resize it for a 20$ weld fee. My friends who got it around the same time as me haven’t had any issues with it breaking either, and honestly I’m not that gentle or careful with it. I will say I came by at almost the 2 year mark to get a few chains taken off my bracelet as it had gotten too loose. I was a clown and made it too tight by taking out two links. I came back a day later to add a link back in feeling extremely silly and ready to pay another weld fee but they waived another fee since I was just there a day before which was really sweet of them.
Mar 19, 2025 · Annie Zangi really love their jewelry, but if you’re a person of color, your experience here will be a hit or miss. some days are fine, other days the clerks will flat out ignore you until you’re the last one in the store. it’s the same problem with then other locations as well. if you want their jewelry just buy online for a pickup so the store experience is more bearable.
Mar 25, 2025 · Vanya Elbaar21 Cleveland Pl, New York, NY 10012, USA
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