Online Coffee Library


The Jade Bronze Online Coffee Library is an important part of running your Jade Bronze Coffee House in that it provides a rich source of informational content that's accessible 24/7 and is also searchable.

The Jade Bronze Coffee Library provides manuals, forms and other documentation to your managers or employees in a digital format for either on screen usage or printable versions. You have easy access from any computer to a secure site hosting the complete coffee library.

Here's what you can expect to find:

Manual 1A STARTING YOUR ESPRESSO BUSINESS
Part A: Business Planning & Location (Planning Phase)
--Overview: Vision & mission, welcome, benefits of a Jade Bronze espresso business
--Business Planning: questions to answer on a business plan template, find your breakeven, start up costing
--Financial Considerations
--Location: finding a location, site evaluation, location potential, picking a successful location, securing your location
--Your Lease: Negotiating a lease, other lease suggestions
--Bureaucratic Agencies: regional agencies, health & sanitation, sign commission, department of transportation, fire marshal
Manual 1B STARTING YOUR ESPRESSO BUSINESS
Part B: Start Up to Grand Opening (Start Up Phase)
--Start Up Tasks: administrative needs, equipment & hard goods, 8-week checklist, your menu, initial inventory and supply lists
--Shop Set Up: design, features, signage, shop layout & flow, programming equipment, specialty drinks
--Point of Sale: POS vs. cash register, what to look for, basic training & troubleshooting
--Merchant Credit: cash or credit, gift cards, credit card backup
--Warranties: take care of your equipment
Manual 2A BARISTA TRAINING
Part A: Orientation
--Welcome: history and vision, the barista, growth opportunities
--Introduction to Coffee: from tree to cup, growing, roasting, harvesting, tasting coffee, espresso history
Manual 2B BARISTA TRAINING
Part B: Customer Service
--Customer Service Philosophy
--The Dissatisfied Customer: what to do to make it right
Manual 2C BARISTA TRAINING
Part C: Espresso Skills
--Equipment: parts, operation, cleaning and maintenance
--Extraction: pulling the perfect shot, tamping, the correct extraction
--Steaming Milk: proper milk texturing, stretching, steaming issues, proper pouring method
--Layout & Drink Construction: Work flow, terminology, order of drink construction
--Drink Preparation-Hot: all 11 main espresso and drink recipes described in detail for every size
--Drink Preparation-Cold: all 7 main espresso and drink recipes described in detail for every size
--Latte Art: what is free pour latte art, how to make the heart, rosetta, etching artistry
Manual 2D BARISTA TRAINING
Part D: Other Drink Skills
--Frappé & Smoothie: coffee based frappe or fruit based smoothie recipes and preparation
--Brewed Coffee & Tea: brewing techniques, your brewer, tea fundamentals
Manual 3A OPERATIONS & MANAGEMENT
Part A: General Operations
--Sales: payment methods, discounts, credit cards
--Daily Reconciliation: daily sales reporting and till reconciliation
--POS Backup: what to do if your point of sale is down
--Opening, Closing & Shift Change: checklists for all procedures
Manual 3B OPERATIONS & MANAGEMENT
Part B: Shop Management
--Scheduling: forms and instructions for proper scheduling, number of employees, proper breaks, budgeting for payroll, assignment of responsibilities
--Inventory: ordering, creating par levels, safe-guarding against overstock, proper storage techniques, shopping lists
--Security & Safety: store security, monetary security, employee safety
--Store Specific Issues: inter-shop communication, old food items, laundry, special events, dishwashing procedures, cell phone usage, reimbursements
--Marketing: comprehensive section covering various techniques for marketing your shop
Manual 3C OPERATIONS & MANAGEMENT
Part C: Human Resources
--Recruiting: advertising, job descriptions, interview guidelines, making the offer, applications and interview forms
--Employment: Employee Handbook, hiring forms and requirements
--Compensation: payroll & employee recordkeeping, time cards, rate increase planning, promotions
--Performance Review: performance cycle, assessment, rewarding and motivating, disciplinary process

Jade Bronze is: Real Coffee. Real People. Real Business.